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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2165 TOTAL REVIEWS
Rank
33 out of 505
in Transport category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    17325
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    02:56
  • ISSUES RESOLVED
    8%
Top Products and Services
2
691 reviews
2.6
149 reviews
1.9
70 reviews

Amtrak

2.0
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 437 TOTAL REVIEWS
Rank
39 out of 505
in Transport category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    05:15
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
198 reviews
2.2
26 reviews
1
5 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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