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Megabus
Amtrak

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Megabus

Megabus

2.1
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2805 TOTAL REVIEWS
Rank
40 out of 616
in Transport category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    21698
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    02:57
  • ISSUES RESOLVED
    21%
Top Products and Services
2
1060 reviews
2.5
317 reviews
2.7
148 reviews
Amtrak

Amtrak

2.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 459 TOTAL REVIEWS
Rank
39 out of 616
in Transport category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    14
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    04:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
206 reviews
2.2
31 reviews
1.6
8 reviews

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