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Amtrak
Megabus

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amtrak

Amtrak

2.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 461 TOTAL REVIEWS
Rank
40 out of 618
in Transport category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    18
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    04:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
206 reviews
2.2
31 reviews
1.6
8 reviews
Megabus

Megabus

2.1
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2840 TOTAL REVIEWS
Rank
41 out of 618
in Transport category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    21987
  • SUCCESSFUL
    69%
  • AVG CALL DURATION
    02:57
  • ISSUES RESOLVED
    21%
Top Products and Services
2
1069 reviews
2.5
320 reviews
2.7
148 reviews

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