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Amtrak

Transport
  • 0 ISSUES RESOLVED
  • 386 TOTAL REVIEWS
  • $44.9K CLAIMED LOSSES
  • $483 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Getting off 5
  • Employees that go the extra mile 3
  • Helpfulness of some employees 3
  • Train staff 3
  • Initiative of some employees 2

Customers don't like

  • Decline in quality3
  • Uncomfortable3
  • Horrible customer service3
  • No help for disabled persons3
  • Unhelpful attitude2
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Megabus

Transport
  • 3 ISSUES RESOLVED
  • 1004 TOTAL REVIEWS
  • $77.6K CLAIMED LOSSES
  • $257 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 13
  • Price range 10
  • Bus drivers seem to know the route well 5
  • Clean bus wifi rates outlets 3
  • Safe driving 3

Customers don't like

  • Poor customer service24
  • Refund policy16
  • Late bus10
  • Terrible customer service10
  • Customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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