Amtrak vs Greyhound
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amtrak and Greyhound as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Amtrak and Greyhound Overview
Total reviews | 796 | 2164 |
Company responses | 0 | 0 |
Issues resolved | 3 | 18 |
Amtrak and Greyhound Consumer Ratings
Amtrak and Greyhound Rating Details
Amtrak and Greyhound Pros and Cons
- Helpfulness of some employees
- Getting off
- Employees that go the extra mile
- That i could purchase online
- Bus drivers attitude
- Price
- Late trains
- Horrible customer service
- Way too many delays
- Customer service
- Bad service
- Terrible customer service
Amtrak and Greyhound Most Positive Reviews
Too soon to tell. I'll be back after the round-trip has ended; nevertheless, excellent services upon arrival on...
own the first of june i road the bus from new iberia. to houston tx it was to leave at 10.35 but it. was almost 12 an i...
NOTHING HAPPENED! Im just inquiring about the assistant conductor or conductor exam for AMTRAK. Im thinking about...
i just had a buss leave ten minutes early and missed it. They lied say it left on time...
Amtrak and Greyhound Most Critical Reviews
Today โช#โamtrakโฌ refused to let a blind man on their train. They told him that he would have to pay 3x the cost just...
I bought a ticket for a one way trip from Rockford, Illinois to St. Paul, Minnesota. To avoid a three hour layover in...
I bought a 30 day pass in April to use in July 2014. I informed the Amtrak agent that I was handicap ask If I needed to...
I'm a person with seizures disorder,my girlfriend get Ashman everything start in Shreveport LA they change our tickets...
Amtrak and Greyhound Latest Reviews
3 men stayed up all night cussing calling other national other people names I was told after I complained they knew...
Tried to get refund. No response and that department does not take calls. Dont respond to emails and dont answer calls,...
We are traveling to Vancouver from Seattle. We checked in at the counter around 7:30 AM on Tuesday 2/27/2024 at the King...
Bus was late leaving Memphis and when I got to Chicago was transferred to a flex bus that didn't go to the Greyhound...
Worse than Amtrak
Product or Service Quality
Poor or non-existent.
I have something else to compare
Not worth the time.
How would you compare Amtrak vs Greyhound?
No comparison wht so ever
Product or Service Quality
Greyhound straight up SUCKS
Greyhound *** me over TWICE in a day. I waited in Chicago til 2AMโI was there since 8PM so I could go home. No they make petty excuses to not do their jobs and get people home and have better services. I say *** GREYHOUND!!!!!!!!
Product or Service Quality
Poor service with GreyHound
AMTRAK WOULD BE THE PREFERRED EXCEPT NONRESPONSIVE TO STATUS OF A CLAIM OVER 3 YEARS AND STILL UNRESOLVED
Product or Service Quality
AMTRAK HAS THE BEST SERVICES