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Amtrak

Transport
  • 0 ISSUES RESOLVED
  • 393 TOTAL REVIEWS
  • $45.1K CLAIMED LOSSES
  • $475 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Getting off 5
  • Employees that go the extra mile 3
  • Helpfulness of some employees 3
  • Train staff 3
  • Initiative of some employees 2

Customers don't like

  • Horrible customer service2
  • Smelly and late service2
  • Late trains2
  • No help for disabled persons2
  • Worst online service1
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Greyhound

Transport
  • 0 ISSUES RESOLVED
  • 592 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $965 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Bus drivers attitude 6
  • Price 3
  • Cheap 2
  • That i could purchase online 2
  • Richmond virginia staff 1

Customers don't like

  • Bad service5
  • Customer service4
  • Lack of customer service3
  • Worst costumer service ever3
  • Unprofessional bus driver2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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