Amtrak vs GoToBus

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Amtrak

Transport
  • 0 ISSUES RESOLVED
  • 376 TOTAL REVIEWS
  • $44.9K CLAIMED LOSSES
  • $483 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Getting off 5
  • Employees that go the extra mile 3
  • Helpfulness of some employees 3
  • Train staff 3
  • Initiative of some employees 2

Customers don't like

  • Uncomfortable3
  • Decline in quality3
  • Horrible customer service3
  • Smelly and late service2
  • Unhelpful attitude2

Products by Amtrak

No items

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GoToBus

Transport
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $541 CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations

No items

Customers don't like

  • Worst bus ride2
  • Customer service1
  • Email promptness1
  • I payed and never received the transportation service1
  • Phone service1

Products by GoToBus

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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