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Amtrak

Transport
  • 0 ISSUES RESOLVED
  • 399 TOTAL REVIEWS
  • $45.2K CLAIMED LOSSES
  • $471 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Getting off 5
  • Employees that go the extra mile 3
  • Helpfulness of some employees 3
  • Train staff 3
  • Initiative of some employees 2

Customers don't like

  • Smelly and late service2
  • Late trains2
  • No help for disabled persons2
  • Uncomfortable1
  • Worst online service1
Delete
  • 0 ISSUES RESOLVED
  • 280 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Seats 8
  • Food 7
  • Yes 4
  • Wifi 3
  • In-flight service 2

Customers don't like

  • Poor customer service8
  • Delayed flight2
  • Ran out of meals2
  • Staff2
  • Worst customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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