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Amtrak

Transport
  • 0 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $44.9K CLAIMED LOSSES
  • $483 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Getting off 5
  • Employees that go the extra mile 3
  • Helpfulness of some employees 3
  • Train staff 3
  • Initiative of some employees 2

Customers don't like

  • Decline in quality3
  • Uncomfortable3
  • Horrible customer service3
  • No help for disabled persons3
  • Unhelpful attitude2
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Bolt Bus

Transport
  • 0 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $84 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 2
  • Convenience 1
  • Prices 1
  • Regretable 1
  • Safe travels 1

Customers don't like

  • Rebooking policy2
  • Customer service department2
  • Freezing inside and uncomfortable seats2
  • Rude driver1
  • Rude supervisor1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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