PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harry And David and Amora Coffee as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harry And David
Amora Coffee

Harry And David and Amora Coffee Overview

Total reviews 454 720
Company responses 0 0
Issues resolved 5 6

Harry And David and Amora Coffee Consumer Ratings

Rank
61 out of 298 in Food Delivery category
255 out of 869 in Food Manufacturers category
Customer service
46 in category
182 in category
Product or Service Quality
60 in category
165 in category
Website
47 in category
217 in category
Value for money
53 in category
238 in category

Harry And David and Amora Coffee Rating Details

Customer service
1.5 (186 reviews)
1.8 (324 reviews)
Reviewer's quote

...Called their Customer Service on Jan 1, they stated they will correct the billing in 24 hours and send a email. This also was not done. But they did offer a 20% discount on my next order...

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...The customer service rep said I could return only the most recent shipment..

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Product or Service Quality
1.4 (184 reviews)
1.9 (293 reviews)
Reviewer's quote

...I spoke with customer service and he guaranteed the gift would arrive by Christmas. He lied. I had always thought of Harry and David as a quality and professional organization - until today...

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Fell for one of those "FREE PRODUCT" ads that don't tell your receipt of said item enrolls you in Auto-Shipments. You have a limited response time to stop the Auto-Shipments! Pissed Consumer gave me the strength to "Fight" and support in doing so!..

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Website
2.2 (162 reviews)
1.7 (325 reviews)
Reviewer's quote

...Customer service has a 30 minute wait time on the phone and the website is not working either, so online order tracking is not working..

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This is really ridiculous!!!! I actually emailed them to have the subscription cancelled and also sent them a request on their website. NOTE: I COULD NOT GET INTO MY ACCOUNT BECAUSE I KEPT GETTING AN ERROR MESSAGE THAT I HAVE MORE THAN ONE ACCOUNT WITH THIS EMAIL. This is very frustrating!!!! I...

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Value for money
1.6 (158 reviews)
1.6 (284 reviews)
Reviewer's quote

...You will be loosing a lot of money if you hire cheap help that cannot even process an order..

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I have never received my coffee then money came out of my account I reached out and got the help I needed money was put back on my card even doh it shouldn't have took that long now it seems like you guys want to be *** off for it to be a passed off consumer..

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Harry And David and Amora Coffee Pros and Cons

Pros
  • Customer service resolution
  • Customer service
  • Choosing delivery date
  • Sample
  • Coffee was excellent
  • Coffee
Cons
  • Customer service
  • Delivery guarantee
  • Shipping and customer service departments are horrible
  • Scam site
  • Customer service
  • Billing practices

Harry And David and Amora Coffee Most Positive Reviews

Top rated reviews
5

This was a gift, sent to my mom in another state. Mom said they had whitish 'dusty' coating (probably the whiteness that...

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5

I like strong flavorful coffee and the. Intenso blend was wonderful

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5

I ordered a canister of moose munch 10oz. for my Mother In Laws 80 th Birthday. When I was wrapping her gift I noticed...

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5

I just received my coffee in the mail for my free trial except for the dollar s&h I'm impressed with the speed in...

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Harry And David and Amora Coffee Most Critical Reviews

Lowest rated reviews
1

I purchased a jam set from the Harry and Davis store in PA. When I opened one, the jam was over filled and the seal on...

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1

I ordered a free bag of coffee from Amora, paid the $1.00 s/h fee with my bank card.Checking my bank account I find out...

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1

Thank you for your inappropriate suggestion.I would prefer not to contact the State office for AIG and let them know the...

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1

They hit my bank account for 69.00, saying I wanted monthly service! NO WAY! They still haven't giving my 69.00! Very...

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Harry And David and Amora Coffee Latest Reviews

Recent published reviews
No votes

I had a most pleasant and generous reply from Harry and David, Thank you.

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No votes

I'm truly upset with this online company because there refusing to get back to me regarding.my canceled order ( it's no...

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1.2

Harry and David is a joke, they take orders, cant for fill them yet charge you for them. Ordered 3 crab quiches as gifts...

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No votes

I never got my refund y? Did i not buy enough or

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Harry And David and Amora Coffee Products and Services

Most reviewed product and services
  • Harry And David Gift Basket (75 reviews)
  • Harry And David Shipping Service (50 reviews)
  • Harry And David Pear (28 reviews)
  • Amora Coffee Coffee Free Trial (202 reviews)
  • Amora Coffee Coffee (123 reviews)
  • Amora Coffee Subscription (111 reviews)