PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amora Coffee and Gevalia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amora Coffee
Gevalia

Amora Coffee and Gevalia Overview

Total reviews 720 145
Company responses 0 0
Issues resolved 6 2

Amora Coffee and Gevalia Consumer Ratings

Rank
255 out of 882 in Food Manufacturers category
243 out of 882 in Food Manufacturers category
Website
217 in category
230 in category
Customer service
181 in category
205 in category
Billing Practices
179 in category
172 in category
Discounts and Special Offers
175 in category
109 in category

Amora Coffee and Gevalia Rating Details

Website
1.7 (325 reviews)
1.5 (20 reviews)
Reviewer's quote

This is really ridiculous!!!! I actually emailed them to have the subscription cancelled and also sent them a request on their website. NOTE: I COULD NOT GET INTO MY ACCOUNT BECAUSE I KEPT GETTING AN ERROR MESSAGE THAT I HAVE MORE THAN ONE ACCOUNT WITH THIS EMAIL. This is very frustrating!!!! I...

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...Stay away, don't go anywhere near their website. I like their coffee, too bad their customer service sucks they won't even reply to your questions, or anything. Send money or else, for something you did not get? what a rip off the worst ever..

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Customer service
1.8 (324 reviews)
1.5 (20 reviews)
Reviewer's quote

...The customer service rep said I could return only the most recent shipment..

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...Awful customer service. When this machine dies I will go with another. Because of the poor customer service, you see less outlets selling their coffee and machines...

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Billing Practices
1.5 (313 reviews)
1.6 (16 reviews)
Reviewer's quote

I sent for the free sample, didn't receive any order forms or membership announcements, or a billing statement. Then my bank sent me an NSF letter. Amora charged me $68...

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After dialing the number and pressing 3 for billing you get a message that they are experiencing a high call volume now and then tells you to go to the website and then promptly hangs up on you. Of the telephone menu options the only one I have ever been able to get to a real live person is by...

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Discounts and Special Offers
1.7 (309 reviews)
2.2 (11 reviews)
Reviewer's quote

...The special offers they cant give free shipping. Great customer service! :y:..

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...I have a special single cup for my tea and latte. ..

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Amora Coffee and Gevalia Pros and Cons

Pros
  • Sample
  • Coffee was excellent
  • Coffee
  • Make a good coffee
  • Product
  • Like the coffee customer service non existent
Cons
  • Scam site
  • Customer service
  • Billing practices
  • Poor customer service
  • Telephone customer service and favorite coffee discontinued
  • Customer service now

Amora Coffee and Gevalia Most Positive Reviews

Top rated reviews
5

I like strong flavorful coffee and the. Intenso blend was wonderful

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4

Can't find any on the shelfs. Plenty of Maccioto (can't spell) but do not like it. Have u stopped making the latte. It...

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5

I just received my coffee in the mail for my free trial except for the dollar s&h I'm impressed with the speed in...

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3.8

I've been a loyal customer of Gevalia for almost 30 years now. I have no coffee I've been on home delivery for almost...

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Amora Coffee and Gevalia Most Critical Reviews

Lowest rated reviews
1

I ordered a free bag of coffee from Amora, paid the $1.00 s/h fee with my bank card.Checking my bank account I find out...

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1

I bought the 9 pack Gevalia Cappuccino at Walmart for my Keurig. This comes with 9 packets of cappuccino froth and 9...

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1

They hit my bank account for 69.00, saying I wanted monthly service! NO WAY! They still haven't giving my 69.00! Very...

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1

I have been a loyal Gevalia customer for many, many years. For the past 4 months - every autoship order has been backor...

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Amora Coffee and Gevalia Latest Reviews

Recent published reviews
No votes

I'm truly upset with this online company because there refusing to get back to me regarding.my canceled order ( it's no...

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No votes

To whom it may concern, I am writing this email about a purchase of Gevalia coffee that I made last week at a King Soope...

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No votes

I never got my refund y? Did i not buy enough or

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No votes

Coffee I've been ordering Gevalia Mild Decafe Ground for more than ten years has suddenly gone OUT OF STOCK. I have...

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Amora Coffee and Gevalia Products and Services

Most reviewed product and services
  • Amora Coffee Coffee Free Trial (202 reviews)
  • Amora Coffee Coffee (123 reviews)
  • Amora Coffee Subscription (111 reviews)
  • Gevalia Shipping Service (7 reviews)