PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amora Coffee and Gevalia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amora Coffee
Gevalia

Amora Coffee and Gevalia Overview

Total reviews
706
146
Company responses
0
0
Issues resolved
5
2

Amora Coffee was first mentioned on PissedConsumer on Aug 25, 2014 and since then this brand received 706 reviews. It is 560 reviews more than Gevalia received since Jan 22, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amora Coffee customer support team and Gevalia customer service.

Amora Coffee and Gevalia Consumer Ratings

Rank
185 out of 893 in Food Manufacturers category
173 out of 893 in Food Manufacturers category
Customer service
135 in category
157 in category
Website
167 in category
176 in category
Billing Practices
137 in category
136 in category

According to consumer ratings and reviews, Gevalia ranks 12 points higher in the Food Manufacturers category than Amora Coffee. People gave Amora Coffee 1.8 stars for Customer service criterion in Food Manufacturers category and it is 108 points higher than the worst rated brand in this category. At the same time, Gevalia was rated 1.5 stars for Customer service criterion in this category and it is 86 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Amora Coffee has a higher rating than Gevalia. Regarding Billing Practices criterion, consumers gave Amora Coffee 1.5 stars and it is 56% worse than other in category. Gevalia however was rated 1.6 stars and it is 56% worse than other in category.

Amora Coffee and Gevalia Rating Details

Customer service
1.8 (317 reviews)
1.5 (20 reviews)
Reviewer's quote

...The customer service rep said I could return only the most recent shipment..

Linda L

...Awful customer service. When this machine dies I will go with another. Because of the poor customer service, you see less outlets selling their coffee and machines...

kathleen C
Website
1.7 (316 reviews)
1.5 (20 reviews)
Reviewer's quote

This is really ridiculous!!!! I actually emailed them to have the subscription cancelled and also sent them a request on their website. NOTE: I COULD NOT GET INTO MY ACCOUNT BECAUSE I KEPT GETTING AN ERROR MESSAGE THAT I HAVE MORE THAN ONE ACCOUNT WITH THIS EMAIL. This is very frustrating!!!! I...

carolyn w

...Stay away, don't go anywhere near their website. I like their coffee, too bad their customer service sucks they won't even reply to your questions, or anything. Send money or else, for something you did not get? what a rip off the worst ever..

PissedConsumer1197361
Billing Practices
1.5 (305 reviews)
1.6 (16 reviews)
Reviewer's quote

I sent for the free sample, didn't receive any order forms or membership announcements, or a billing statement. Then my bank sent me an NSF letter. Amora charged me $68...

Deana J

After dialing the number and pressing 3 for billing you get a message that they are experiencing a high call volume now and then tells you to go to the website and then promptly hangs up on you. Of the telephone menu options the only one I have ever been able to get to a real live person is by...

Khaleb

Amora Coffee and Gevalia Pros and Cons

Pros
  • Coffee was excellent
  • Coffee
  • Sample
  • Make a good coffee
  • Product
  • Like the coffee customer service non existent
Cons
  • Scam site
  • Customer service
  • False advertisement
  • Poor customer service
  • Telephone customer service and favorite coffee discontinued
  • Customer service now

Amora Coffee and Gevalia Most Positive Reviews

Top rated reviews
5

I like strong flavorful coffee and the. Intenso blend was wonderful

4.1

Can't find any on the shelfs. Plenty of Maccioto (can't spell) but do not like it. Have u stopped making the latte. It...

Amora Coffee and Gevalia Most Critical Reviews

Lowest rated reviews
1

I ordered a free bag of coffee from Amora, paid the $1.00 s/h fee with my bank card.Checking my bank account I find out...

1

I bought the 9 pack Gevalia Cappuccino at Walmart for my Keurig. This comes with 9 packets of cappuccino froth and 9...

Amora Coffee and Gevalia Latest Reviews

Recent published reviews
1

Buy a sample and two weeks later get charged $68.75 for a subscription you clearly DID NOT sign up for. Get the...

Read all 706 reviews

To whom it may concern, I am writing this email about a purchase of Gevalia coffee that I made last week at a King Soope...

Read all 146 reviews

Amora Coffee and Gevalia Products and Services

Most reviewed product and services
  • Amora Coffee Coffee Free Trial (202 reviews)
  • Amora Coffee Coffee (119 reviews)
  • Amora Coffee Subscription (109 reviews)
  • Gevalia Customer Care (16 reviews)
  • Gevalia Shipping Service (7 reviews)
  • Gevalia Account (1 review)