PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amora Coffee and Gevalia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amora Coffee
Gevalia

Amora Coffee and Gevalia Overview

Total reviews
705
145
Company responses
0
0
Issues resolved
5
2

Amora Coffee was first mentioned on PissedConsumer on Aug 25, 2014 and since then this brand received 705 reviews. It is 560 reviews more than Gevalia received since Jan 22, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amora Coffee customer support team and Gevalia customer service.

Amora Coffee and Gevalia Consumer Ratings

Rank
181 out of 1022 in Food Manufacturers category
169 out of 1022 in Food Manufacturers category
Customer service
130 in category
153 in category
Website
161 in category
170 in category
Billing Practices
131 in category
130 in category

According to consumer ratings and reviews, Gevalia ranks 12 points higher in the Food Manufacturers category than Amora Coffee. People gave Amora Coffee 1.8 stars for Customer service criterion in Food Manufacturers category and it is 106 points higher than the worst rated brand in this category. At the same time, Gevalia was rated 1.5 stars for Customer service criterion in this category and it is 83 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Amora Coffee has a higher rating than Gevalia. Regarding Billing Practices criterion, consumers gave Amora Coffee 1.5 stars and it is 55% worse than other in category. Gevalia however was rated 1.6 stars and it is 55% worse than other in category.

Amora Coffee and Gevalia Rating Details

Customer service
1.8 (316 reviews)
1.5 (20 reviews)
Reviewer's quote

Terrible service when you sign up for a sample and BANG,you have just been scamed over a cup of coffee..

Larry L

...Awful customer service. When this machine dies I will go with another. Because of the poor customer service, you see less outlets selling their coffee and machines...

kathleen C
Website
1.7 (315 reviews)
1.5 (20 reviews)
Reviewer's quote

This is really ridiculous!!!! I actually emailed them to have the subscription cancelled and also sent them a request on their website. NOTE: I COULD NOT GET INTO MY ACCOUNT BECAUSE I KEPT GETTING AN ERROR MESSAGE THAT I HAVE MORE THAN ONE ACCOUNT WITH THIS EMAIL. This is very frustrating!!!! I...

carolyn w

...Stay away, don't go anywhere near their website. I like their coffee, too bad their customer service sucks they won't even reply to your questions, or anything. Send money or else, for something you did not get? what a rip off the worst ever..

PissedConsumer1197361
Billing Practices
1.5 (304 reviews)
1.6 (16 reviews)
Reviewer's quote

I went for the same offer as everyone else, thinking it was going to be the usual try it and if you like it, buy some of our coffee.Well, no actually.What happens if you're not allowed to try their "free" sample should you want to cancel or anything. And you get signed up for a subscription whether...

Davine

For some reason, one of my coffee orders defaulted to Auto Delivery. I immediately contacted Gevalia via contact form (they have a phone but never answer and no email address) and they never responded. I have issued multiple tickets (contact forms) and they remain open and unresponded to! I keep...

PissedConsumer1099873

Amora Coffee and Gevalia Pros and Cons

Pros
  • Coffee was excellent
  • Coffee
  • Sample
  • Make a good coffee
  • Product
  • Like the coffee customer service non existent
Cons
  • Scam site
  • Customer service
  • False advertisement
  • Poor customer service
  • Telephone customer service and favorite coffee discontinued
  • Customer service now

Amora Coffee and Gevalia Most Positive Reviews

Top rated reviews
5

I like strong flavorful coffee and the. Intenso blend was wonderful

4.1

Can't find any on the shelfs. Plenty of Maccioto (can't spell) but do not like it. Have u stopped making the latte. It...

Amora Coffee and Gevalia Most Critical Reviews

Lowest rated reviews
No votes
1

I bought the 9 pack Gevalia Cappuccino at Walmart for my Keurig. This comes with 9 packets of cappuccino froth and 9...

Amora Coffee and Gevalia Latest Reviews

Recent published reviews
1.6

Finally after several complaintsand bugging them I got a refund in a matter of days.

Read all 705 reviews

Coffee I've been ordering Gevalia Mild Decafe Ground for more than ten years has suddenly gone OUT OF STOCK. I have...

Read all 145 reviews

Amora Coffee and Gevalia Products and Services

Most reviewed product and services
  • Amora Coffee Coffee Free Trial (202 reviews)
  • Amora Coffee Coffee (118 reviews)
  • Amora Coffee Subscription (109 reviews)
  • Gevalia Customer Care (16 reviews)
  • Gevalia Shipping Service (7 reviews)
  • Gevalia Account (1 review)