PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ameriwood and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ameriwood
Ashley Furniture

Ameriwood and Ashley Furniture Overview

Total reviews 70 3017
Company responses 0 126
Issues resolved 0 15

Ameriwood and Ashley Furniture Consumer Ratings

Rank
274 out of 1531 in Furniture and Decor category
304 out of 1531 in Furniture and Decor category
Product or Service Quality
350 in category
267 in category
Value for money
294 in category
271 in category
Customer service
183 in category
260 in category
Style and Design
167 in category
262 in category

Ameriwood and Ashley Furniture Rating Details

Product or Service Quality
1.1 (36 reviews)
1.5 (744 reviews)
Reviewer's quote

Tv stand and it looks great in the pictures on the website but in real life it's a very poor quality piece of furniture. The The corner blocks are plastic and held in place with staples ,the parts are not aligned correctly and, they wobble. The base platform is MDF , one good whack with the vacuum...

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...They should stand behind their product. We will NEVER buy Ashley furniture again..

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Value for money
1.6 (34 reviews)
1.7 (645 reviews)
Reviewer's quote

...I'd rather vasectomize myself than spend anymore time thinking about this waste of money, so I'll cut my review 1/3 short. Just to be fair..

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So the next day she called and told me that they can bring the right mattress out one month later and I told her to refund my money because I needed my mattress because I had out of town guest coming on that following Monday and she said they couldnt deliver before that. I went out on a Sunday and...

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Customer service
1.6 (33 reviews)
1.3 (849 reviews)
Reviewer's quote

As a VETERAN I pay close attention to customer service. I am very displeased with your companies service. I will be letting others know how things are being handled...

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You can't call the customer service line unless you have an hour to sit on hold if you're lucky. They don't answer the phone and emails take days to answer, and then they give you the runaround. Guess I am going to have to go sit outside the store and talk to their customers before they go in to...

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Style and Design
3 (30 reviews)
2.6 (624 reviews)
Reviewer's quote

...Poor quality, design, and craftsmanship. I regret this whole experience. Avoid these products at all costs...

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...style=" Sad, uncomfortable customer..

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Ameriwood and Ashley Furniture Pros and Cons

Pros
  • Style and design of the furniture
  • Still looking
  • Good selection
  • Design of furniture
  • Salesperson
  • Price
Cons
  • Missing parts from box and calling customer service
  • Damaged product
  • Your product
  • Customer service
  • Customer service sucks
  • Quality of furniture

Ameriwood and Ashley Furniture Most Positive Reviews

Top rated reviews
5

I've put together furniture before this, many times and I know the process to put the furniture together that works...

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5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

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4.8

Ordered a dresser. Came damaged 4 parts. But i read the manual and went online to their website. Ordered the...

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5

ok, wrong furniture was delivered. Ours was given to someone else. Both sets stayed in the wrong homes for two days....

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Ameriwood and Ashley Furniture Most Critical Reviews

Lowest rated reviews
1

Do not buy from this company. They're products are made very cheap and you will be disappointed. This company ...

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1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

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1

I bought the cabinet with storage bins. I do not profanity, but trying to put this system together almost took me there....

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1

I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. The...

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Ameriwood and Ashley Furniture Latest Reviews

Recent published reviews
1.8

We bought An Ameriwood Nashville 62 in. Tv stand and it looks great in the pictures on the website but in real life...

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1

We purchased a Ashley loveseat from Amazon. The piece of furniture arrived with a broken frame. We proceeded to contact...

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2.2

It's held together with plastic corner blocks that are stapled in place. It wobbles like crazy. Don't try to move one...

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2.1

I bought a sectional, chair and credenza back in May 2020. They said it would ship in about 2 weeks. It was late August...

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Ameriwood and Ashley Furniture Products and Services

Most reviewed product and services
  • Ameriwood Tv Stand (6 reviews)
  • Ameriwood Chest Of Drawers (6 reviews)
  • Ameriwood Shipping Service (5 reviews)
  • Ashley Furniture Sofa (473 reviews)
  • Ashley Furniture Furniture Set (372 reviews)
  • Ashley Furniture Delivery Service (246 reviews)