Amerisave vs USAA

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Amerisave

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.5
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • Amerisave 1
  • When it was finally over 1

Customers don't like

  • Did not live up to their promises2
  • Constant requests for more documentation on a daily basis2
  • Condencending attitude and unprofessionalism1
  • Josh anderson1
  • Dallas hall1

Products by Amerisave

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USAA

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 877 TOTAL REVIEWS
  • $3.4M CLAIMED LOSSES
  • $14.6K AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Being treated like a criminal12
  • Customer service12
  • Incompetent employees7
  • Did not resove issue6

Products by USAA

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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