PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amerisave and Quicken Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amerisave

Amerisave

Has Verified Representatives
1.6
Amerisave
Quicken Loans

Amerisave and Quicken Loans Overview

Total reviews 178 915
Company responses 14 0
Issues resolved 2 4

Amerisave and Quicken Loans Consumer Ratings

Rank
130 out of 900 in Loans and Mortgages category
125 out of 900 in Loans and Mortgages category
Customer service
129 in category
No votes
Website
116 in category
No votes
Product or Service Quality
115 in category
No votes
Reliability
135 in category
No votes

Amerisave and Quicken Loans Rating Details

Customer service
1.3 (43 reviews)
No votes
Reviewer's quote

...$500 dollar fee and hard credit pull this company is a real disappointment, at stand still still no one returns are calls for questions we have very poor customer service also we have made a complaint to attorney general office for state of Florida. Sebastian Navarro was our supposedly loan...

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...Their customer service and competence of job duty should be written as a textbook of "How to not do business". A simple home refinance that they said would take 3 weeks still is not completed after 4. 5 months...

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Website
1.9 (39 reviews)
No votes
Reviewer's quote

...org website for confirmation. You need to find another source for your funding needs. This company provides no service and they will not refund any monies or solve any issues you may have during the process...

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...All I received was a website that promted me to give information for someone to call me. I would like to see more transparency in their business practices..

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Product or Service Quality
1.4 (37 reviews)
No votes
Reviewer's quote

Amazing service by Nabeel Quddusi, most of these people seem like they are just upset and taking the frustration out in reviews..

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...My advice would be to work with an actual broker who can likely provide more personalized service and a better overall experience..

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Reliability
1.3 (36 reviews)
No votes
Reviewer's quote

Started my refi loan process in late July and I am still waiting as of Sept 25th. Almost zero communication from anyone at Amerisave. Phone numbers go to automated systems and are never answered. Required documents are posted to a personal webpage, but no notification is sent out to let you know...

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Asked to get some 20k from my equity in the home previously financed by QL, just to meet out my financial hardships during Covid 19 phase, they came back with an offer to fund me 20k but asking for 5000 fee. What a shame, my own money with them, and to get it I have to 5000 as fee

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Amerisave and Quicken Loans Pros and Cons

Pros
  • When it was finally over
  • Non
  • Low interest loan
  • Website
  • Interest rate
  • Speed
Cons
  • Did not live up to their promises
  • Condencending attitude and unprofessionalism
  • Absolutely horrible
  • Customer service
  • Totally incompetent
  • Whole process

Amerisave and Quicken Loans Most Positive Reviews

Top rated reviews
5

I had applied right before COVID-19 took over the country. I had given them a $500 deposit, but by the time it came for...

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5

After paper work after work witch was fine .got everything they needed and 2 days prior 2 closing they told us they...

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5

Amazing service by Nabeel Quddusi, most of these people seem like they are just upset and taking the frustration out in...

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5

Current loan w/ quicken. Tried to refi and they kept asking for same paperwork over and over till my rate lock was up....

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Amerisave and Quicken Loans Most Critical Reviews

Lowest rated reviews
1

Worked for them.. unethical and practically illegal. We were encouraged to work 70 hours and report only 40. That's wh...

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1

I also was ripped off by a field appraiser. I had my home appraised last February 2014 by an fha appraiser and the...

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1

The most shady company in America. RUN! We have excellent credit and our house is paid for. This refi has been going...

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1

QL per approved my loan before I located property to purchase. I then submitted to them my purchase and sale for a detac...

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Amerisave and Quicken Loans Latest Reviews

Recent published reviews
No votes

I file for a loan but then I find out that I have no expertise in computer.
I call with the manager and I explain.
He canc...

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1.5

Asked to get some 20k from my equity in the home previously financed by QL, just to meet out my financial hardships...

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1

Started my refi loan process in late July and I am still waiting as of Sept 25th. Almost zero communication from anyone...

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No votes

NTalked to a person o 9-9-20 Wednesday
Shea Gillis. 480 548 4037. # 84037
She said she would call me on Thursday at 2pm
No...

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Amerisave and Quicken Loans Products and Services

Most reviewed product and services
  • Amerisave Refinance (51 reviews)
  • Amerisave Mortgage (35 reviews)
  • Amerisave Loan (31 reviews)
  • Quicken Loans Loan (221 reviews)
  • Quicken Loans Refinance (156 reviews)
  • Quicken Loans Mortgage (128 reviews)