PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amerisave and Quicken Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amerisave
Quicken Loans

Amerisave and Quicken Loans Overview

Total reviews
155
894
Company responses
16
0
Issues resolved
0
4

Quicken Loans was first mentioned on PissedConsumer on Jun 19, 2007 and since then this brand received 894 reviews. It is 739 reviews more than Amerisave received since Jan 2, 2009.

Amerisave and Quicken Loans Consumer Ratings

Rank
122 out of 1293 in Loans and Mortgages category
137 out of 1293 in Loans and Mortgages category
Website
95 in category
78 in category
Customer service
150 in category
146 in category
Product or Service Quality
123 in category
119 in category

According to consumer ratings and reviews, Amerisave ranks 15 points higher in the Loans and Mortgages category than Quicken Loans. People gave Amerisave 2 stars for Website criterion in Loans and Mortgages category and it is 245 points higher than the worst rated brand in this category. At the same time, Quicken Loans was rated 2.2 stars for Website criterion in this category and it is 262 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Quicken Loans has a higher rating than Amerisave. Regarding Product or Service Quality criterion, consumers gave Amerisave 1.3 stars and it is 64% greater than other in category. Quicken Loans however was rated 1.4 stars and it is 65% greater than other in category.

Amerisave and Quicken Loans Rating Details

Website
2 (30 reviews)
2.2 (286 reviews)
Reviewer's quote

...org website for confirmation. You need to find another source for your funding needs. This company provides no service and they will not refund any monies or solve any issues you may have during the process...

Rudolfo

...All I received was a website that promted me to give information for someone to call me. I would like to see more transparency in their business practices..

Jeffrey L
Customer service
1.2 (29 reviews)
1.3 (325 reviews)
Reviewer's quote

...) My overall opion of AmeriSave is Customer Sevice was a 0 and Customer Satisfaction rate a 0 . Would I recommend or use then again, No. Never...

Thomas S

...One of the wort customer service ever. Don't be fooled by the fancy commercials. I had a mortgage with them for about 2 years now...

M F
Product or Service Quality
1.3 (26 reviews)
1.4 (295 reviews)
Reviewer's quote

I was kept on the line waiting for over 30 minutes. I was switched between loan agents, and they dropped me off the call three times; Never really answering one of my two questions. On one of my calls the agent was going to switch to another loan agent for the state of NM. However, the line was...

Albert C

STOP CALLING ME .I AM NOT INTERESTED

Ken R

Amerisave and Quicken Loans Pros and Cons

Pros
  • When it was finally over
  • Amerisave
  • Website
  • Interest rate
  • Customer service
Cons
  • Did not live up to their promises
  • Condencending attitude and unprofessionalism
  • Absolutely horrible
  • Customer service
  • Totally incompetent
  • Whole process

Amerisave and Quicken Loans Most Positive Reviews

Top rated reviews
4.9

I've our home twice with Amerisave because interest rates went down so much that it made our monthly payment quite a...

5

After paper work after work witch was fine .got everything they needed and 2 days prior 2 closing they told us they...

Amerisave and Quicken Loans Most Critical Reviews

Lowest rated reviews
1

Worked for them.. unethical and practically illegal. We were encouraged to work 70 hours and report only 40. That's wh...

1

I also was ripped off by a field appraiser. I had my home appraised last February 2014 by an fha appraiser and the...

Amerisave and Quicken Loans Latest Reviews

Recent published reviews
1

They took $425.00 for an appraisel that i didn't need nor wanted as i had stopped the process within 12 hours after we...

Read all 155 reviews

Gave $500 deposit loan not approved and person responsible Justin Gordon does not return my calls.

Read all 894 reviews

Amerisave and Quicken Loans Products and Services

Most reviewed product and services
  • Amerisave Refinance (44 reviews)
  • Amerisave Mortgage (33 reviews)
  • Amerisave Loan (31 reviews)
  • Quicken Loans Loan (229 reviews)
  • Quicken Loans Refinance (150 reviews)
  • Quicken Loans Mortgage (127 reviews)