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Delete
  • 0 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $76.1K CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
1.6
Customer service
Staff
Billing Practices
Reliability
Website
  • Initial cost of product 1
  • Offer sounded good 1

Customers don't like

  • Customer service totally unacceptable4
  • Failure to deliver promised product2
  • Lack of commitment to client2
  • Price increase to pay for costco2
  • Want to cancel after premiums paid1
Delete
  • 5 ISSUES RESOLVED
  • 818 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.5
Customer service
Staff
Billing Practices
Reliability
Website
  • Agent 7
  • Pleasant local agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Customer service24
  • Inability to resolve claim19
  • Really bad service15
  • Assigned agent13
  • Unresponsive agent13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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