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  • 0 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $76.1K CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
1.6
Customer service
Billing Practices
Staff
Reliability
Website
  • Initial cost of product 1
  • Offer sounded good 1

Customers don't like

  • Customer service totally unacceptable4
  • Failure to deliver promised product2
  • Lack of commitment to client2
  • Price increase to pay for costco2
  • Want to cancel after premiums paid1
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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 401 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.7K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Reliability
Website
  • Prescription drug coverage 4
  • Very bad 3
  • Attitude of agents on the phone 2
  • Very little about humana 2
  • Doctor 2

Customers don't like

  • Customer service20
  • Misleading plan coverage16
  • Being lied to10
  • Health coverage10
  • Price6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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