PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amerimark and Shaws as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amerimark
Shaws

Amerimark and Shaws Overview

Total reviews 214 393
Company responses 0 0
Issues resolved 1 0

Amerimark and Shaws Consumer Ratings

Rank
236 out of 2184 in Footwear and Clothing category
66 out of 409 in Food Stores category
Customer service
198 in category
44 in category
Product or Service Quality
183 in category
55 in category
Website
279 in category
98 in category
Delivery Service
170 in category
39 in category

Amerimark and Shaws Rating Details

Customer service
1.9 (77 reviews)
2.2 (152 reviews)
Reviewer's quote

...The customer service refused to issue a refund check for $24. 00. On another item they short-changed me the full refund! Customer service was the rudest, nastiest that I have ever had to deal with...

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...The manager, CAROL, of your Auburn, MA store needs some serious customer service training. Thank you for looking into this..

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Product or Service Quality
2.5 (68 reviews)
2.5 (125 reviews)
Reviewer's quote

...Finally someone answered but transferred me to someone and now I'm back to being on hold again!! You definitely need better customer service!!..

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...because they were buy one at regular price get the 2nd one at 50% off, when I went through the Register it was not deducted so I had to go to Customer Service but the Manager insisted it was only for the chargers when clearly there were several signs in front of the batteries stating there were all on sale, so WHY was I not reimbursed??????????? Your employees are...

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Website
2.7 (62 reviews)
2.3 (127 reviews)
Reviewer's quote

I reviewed my PAYPAL account and found a charge for$14.95 that I did not authorize by Amerimark Perks. It was set up to come out monthly! I filed a complaint with Paypal and they sided with Amerimark because it was a billing agreement!! For what??Of course when you call they never come on the line....

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...an if i cant even pay for my own grocieres with a virtual visa card then whats the point of even going to the actual store when i can go online to the shaws website an it will take my card an actually deliver the grocieres to my house. Get with the NEW CENTURY, we arent in the stone age anymore people learn to evolve with the rest of the...

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Delivery Service
2.6 (61 reviews)
2.2 (70 reviews)
Reviewer's quote

...I called customer service and was informed that $125 was a minimum purchase..

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...!!!!! fanstatic customer service ,very helpful . Dartmouth Massachusetts store rocks ..

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Amerimark and Shaws Pros and Cons

Pros
  • Your microfiber coat
  • Your line of jewelry
  • You have good products
  • Thought it was getting better
  • Staff help
  • Shaws has great prices
Cons
  • Being deceived
  • Very unprofessional
  • No comminacation from customer service
  • Front end manager
  • See my complaint submission why else do you think im here
  • Customer service

Amerimark and Shaws Most Positive Reviews

Top rated reviews
5

I have ordered twice the acutrueamplifier .the second shipment came in mail today again no amplifier in box .what are...

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5

I have asked and asked why you do not carry Tropicana Orange Tangerine Orange Juice at your store in Ellsworth, Maine?...

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5

I have been dealing with ameriMark for many years now, I have never had a problem with this service. the customer...

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5

Was told this idea was the district mgrs. Wifes idea.you used to mark your old glowers down in which several of us...

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Amerimark and Shaws Most Critical Reviews

Lowest rated reviews
1

my mother is unable to go to the post office, i found 2 pairs of pants in their original package and shipping. I asked...

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1

I was in the Shaws Store located at in Dover, NH (851 Central Avenue) and have never experienced such terrible customer...

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1

I would of done this long ago! I didn't no about this site.
Like I said, long ago I ordered approx 7items. And out of...

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1

I just called to shaws super market-Burlington MA for check the price of snapple 6pk and 12pk
They took more than 10 min...

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Amerimark and Shaws Latest Reviews

Recent published reviews
1

First, they did not send the item I ordered. The customer service refused to issue a refund check for $24.00. On...

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No votes

I have not heard from Shaws

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1

Imagine my surprise when my granddaughter was flipping through a Carol Wright catalog that was mailed to me with items l...

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No votes

I have not heard back as of yet.

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Amerimark and Shaws Products and Services

Most reviewed product and services
  • Amerimark Shipping Service (29 reviews)
  • Amerimark Catalogue (6 reviews)
  • Amerimark Deal (1 review)
  • Shaws Manager (48 reviews)
  • Shaws Cashier (24 reviews)
  • Shaws Mymixx Rewards Program (9 reviews)