PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amerigas and Thrifty Propane as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amerigas
Thrifty Propane

Amerigas and Thrifty Propane Overview

Total reviews
1373
179
Company responses
0
0
Issues resolved
7
1

Amerigas was first mentioned on PissedConsumer on Aug 21, 2007 and since then this brand received 1373 reviews. It is 1194 reviews more than Thrifty Propane received since Jan 26, 2015. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amerigas customer support team and Thrifty Propane customer service.

Amerigas and Thrifty Propane Consumer Ratings

Rank
120 out of 1058 in Utility category
133 out of 1058 in Utility category
Customer service
101 in category
140 in category
Staff
90 in category
116 in category
Price Affordability
142 in category
41 in category

According to consumer ratings and reviews, Amerigas ranks 13 points higher in the Utility category than Thrifty Propane. People gave Amerigas 1.3 stars for Customer service criterion in Utility category and it is 183 points higher than the worst rated brand in this category. At the same time, Thrifty Propane was rated 1.1 stars for Customer service criterion in this category and it is 144 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Amerigas has a higher rating than Thrifty Propane. Regarding Price Affordability criterion, consumers gave Amerigas 1.3 stars and it is 50% worse than other in category. Thrifty Propane however was rated 2.4 stars and it is 86% greater than other in category.

Amerigas and Thrifty Propane Rating Details

Customer service
1.3 (328 reviews)
1.1 (113 reviews)
Reviewer's quote

Horrible customer service. High rates..

PissedConsumer1704245

Great propane service and awesome customer service! Fast delivery, great prices and very helpful staff!..

PissedConsumer1676992
Staff
1.5 (302 reviews)
1.4 (113 reviews)
Reviewer's quote

Canceled AmeriGas due to bad service from office staff. High Prices and charging different price on tanks filled the same day with in yards of each other. Had Five tanks on our property one cancelled about 4 years ago, another about 2 years ago and three services cancellations last year...

PissedConsumer1610198

I think so, they don't staff their phones, if you hit the prompt to get a return call it will never come. If you know the 3 digit extension for say Sheryl (702) she will not call you back. I think I got my balance of my pre-buy prior to them filing bankruptcy but I have 10-15 days to wait for the...

PissedConsumer930662
Price Affordability
1.3 (276 reviews)
2.4 (99 reviews)
Reviewer's quote

New propane company offered me a great price. They came and disconnected Anerigas’s Tank. I called them to cancel service...

Jean w

...Price wash cheap and service was good. No complaints..

Bob H

Amerigas and Thrifty Propane Pros and Cons

Pros
  • Nice drivers
  • Delivery person
  • Driver attitude
  • Pricing
  • Price
  • Previous pricing
Cons
  • Customer service
  • Price gouging
  • Customer service and price gouging
  • Lack of service and delivery
  • Customer service
  • Dishonest business

Amerigas and Thrifty Propane Most Positive Reviews

Top rated reviews
5

my wife and I are making a delivery at AmeriGas and here in Texasthey wouldn't let my wife go to the bathroom in their...

5

I was extremely satisfied with the service I received from Thrifty propane. Driver stayed on my driveway and no damage w...

Amerigas and Thrifty Propane Most Critical Reviews

Lowest rated reviews
1

I pay my propane bill every month. It usually ranges from 50$ to 60$ a month. Last month I received a bill for...

1

Not only do they cheat their customers, but their employees as well. And to add they have non-state certified meters on...

Amerigas and Thrifty Propane Latest Reviews

Recent published reviews
1

I do not have an Amerigas account. I tried to establish one, but they claimed my address already had an account. The pre...

Read all 1373 reviews
1

Long on promises short on delivery, propane delivery! 19 days after ordering 3 broken promises of deliveries on 3...

Read all 179 reviews

Amerigas and Thrifty Propane Products and Services

Most reviewed product and services
  • Amerigas Gas Tank (277 reviews)
  • Amerigas Customer Care (121 reviews)
  • Amerigas Account (79 reviews)
  • Thrifty Propane Propane Tank Refill (70 reviews)
  • Thrifty Propane Customer Care (18 reviews)
  • Thrifty Propane Delivery Service (14 reviews)