PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amerigas and Thrifty Propane as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amerigas
Thrifty Propane

Amerigas and Thrifty Propane Overview

Total reviews
1393
190
Company responses
0
0
Issues resolved
7
1

Amerigas and Thrifty Propane Consumer Ratings

Rank
131 out of 733 in Utility category
142 out of 733 in Utility category
Customer service
No votes
141 in category
Price Affordability
No votes
45 in category
Product or Service Quality
No votes
98 in category
Website
No votes
150 in category

Amerigas and Thrifty Propane Rating Details

Customer service
No votes
1.1 (118 reviews)
Reviewer's quote

We are just so pleased with the customer service, and high level of compassion that we witnessed, and it's because of the dedication and hard work from people like Alisha and Mr. Leitner that make companies like AmeriGas stand out far beyond their competitors. We call them the dream team, and we...

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Great propane service and awesome customer service! Fast delivery, great prices and very helpful staff!..

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Price Affordability
No votes
2.4 (102 reviews)
Reviewer's quote

...As of March 27, 2020, their price per gallon is 2. 24, higher than last year's 2. 11...

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...Price is hook, then NO customer service..

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Product or Service Quality
No votes
1.6 (102 reviews)
Reviewer's quote

...We had tank removed as getting a better service elsewhere. Woman at Amerigas was very rude to hubby on phone. She told him there would be a charge to come get tank & might be a month to get it...

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Zero customer service. They dont answer calls for a tank refill. You leave a message but they dont return your call...

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Website
No votes
1.6 (103 reviews)
Reviewer's quote

I am set up on auto pay and auto fill and ran out of propane and as their website states, I should receive a free tank refill if I run out of propane. I called to speak to them about this and they said I'm not eligible because I didn't pay my yearly tank rental fee, which I didn't even know...

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My wife and I are getting a generator installed in our house and they state on the Thrifty Propane website that they take requests for West Virginia. I was planning on buying one of there 500 Gallon refurbished tanks. Then I received a totally disgruntled employees who would not let me get in a...

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Amerigas and Thrifty Propane Pros and Cons

Pros
  • Nice drivers
  • Delivery person
  • Driver attitude
  • Pricing
  • Price
  • Previous pricing
Cons
  • Customer service
  • Price gouging
  • Customer service and price gouging
  • Lack of service and delivery
  • Customer service
  • Phone system

Amerigas and Thrifty Propane Most Positive Reviews

Top rated reviews
5

I requested a propane fill from Amerigas on January 9, 2017. I had originally been on an automatic fill program, but...

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5

I was extremely satisfied with the service I received from Thrifty propane. Driver stayed on my driveway and no damage w...

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5

The women who refused to give me her name was rude disrespectful and not helpful. He comment to me was i need to work...

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4.7

Great propane service and awesome customer service! Fast delivery, great prices and very helpful staff!

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Amerigas and Thrifty Propane Most Critical Reviews

Lowest rated reviews
1

I pay my propane bill every month. It usually ranges from 50$ to 60$ a month. Last month I received a bill for...

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1

Not only do they cheat their customers, but their employees as well. And to add they have non-state certified meters on...

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1

I opened an account with AmeriGas after having multiple problems with Mar Gas in Colorado. After a few years they transf...

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1

My husband called to order propane on 6/27 and the women he spoke to offered him a pre-buy of 250 gallons. Yesterday (7...

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Amerigas and Thrifty Propane Latest Reviews

Recent published reviews
No votes

Still no call back. The machine exchange kept my empty and never gave me my replacement tank. Operator told me they...

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1

Inquired today on their website. A man called and I asked him to price (2) 120 gal. tanks, delivery, and filled. He...

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2.2

Simple. 3 yr contract, with a $150 breach of contract fee. They don't refund remaining propane when you leave, in fact t...

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1.2

Do not buy propane from Thrifty. We pre-bought and are stuck with them as every time I have asked for a refund they...

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Amerigas and Thrifty Propane Products and Services

Most reviewed product and services
  • Amerigas Gas Tank (277 reviews)
  • Amerigas Customer Care (128 reviews)
  • Amerigas Account (78 reviews)
  • Thrifty Propane Propane Tank Refill (70 reviews)
  • Thrifty Propane Customer Care (18 reviews)
  • Thrifty Propane Delivery Service (17 reviews)