PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amerigas and Thrifty Propane as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amerigas
Thrifty Propane

Amerigas and Thrifty Propane Overview

Total reviews 1409 191
Company responses 0 0
Issues resolved 7 1

Amerigas and Thrifty Propane Consumer Ratings

Rank
143 out of 782 in Utility category
149 out of 782 in Utility category
Customer service
105 in category
150 in category
Price Affordability
144 in category
47 in category
Product or Service Quality
86 in category
108 in category
Diversity of Products or Services
125 in category
117 in category

Amerigas and Thrifty Propane Rating Details

Customer service
1.4 (353 reviews)
1.1 (118 reviews)
Reviewer's quote

They took advantage of an older widow and their customer service is awful. The office agent said I was complaining so they would charge me less! Can you imagine the insult! I contacted the State Attorney's office but they couldn't help me because it is one word against the other. This is an...

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Great propane service and awesome customer service! Fast delivery, great prices and very helpful staff!..

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Price Affordability
1.4 (297 reviews)
2.4 (102 reviews)
Reviewer's quote

...As of March 27, 2020, their price per gallon is 2. 24, higher than last year's 2. 11...

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...Price is hook, then NO customer service..

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Product or Service Quality
1.7 (280 reviews)
1.6 (102 reviews)
Reviewer's quote

...We had tank removed as getting a better service elsewhere. Woman at Amerigas was very rude to hubby on phone. She told him there would be a charge to come get tank & might be a month to get it...

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Zero customer service. They dont answer calls for a tank refill. You leave a message but they dont return your call...

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Diversity of Products or Services
1.5 (270 reviews)
1.6 (88 reviews)
Reviewer's quote

...I switched services. Amerigas picked up my tank and would not credit me for the gas in the tank. $189...

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...and I would have my propane by Wednesday still nothing,horrible customer service their manager Tiffany does not call anyone back people count on propane services To heat their home cook their food company just does not care about the well-being of any of their customers just read the reviews I’ve dealt with this company for three years and it has gotten significantly worse over time to the point now I can’t even get propane going to a different company u should...

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Amerigas and Thrifty Propane Pros and Cons

Pros
  • Nice drivers
  • Delivery person
  • Driver attitude
  • Pricing
  • Price
  • Previous pricing
Cons
  • Customer service
  • Price gouging
  • Customer service and price gouging
  • Lack of service and delivery
  • Customer service
  • Phone system

Amerigas and Thrifty Propane Most Positive Reviews

Top rated reviews
5

I requested a propane fill from Amerigas on January 9, 2017. I had originally been on an automatic fill program, but...

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5

I was extremely satisfied with the service I received from Thrifty propane. Driver stayed on my driveway and no damage w...

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5

The women who refused to give me her name was rude disrespectful and not helpful. He comment to me was i need to work...

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4.7

Great propane service and awesome customer service! Fast delivery, great prices and very helpful staff!

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Amerigas and Thrifty Propane Most Critical Reviews

Lowest rated reviews
1

I pay my propane bill every month. It usually ranges from 50$ to 60$ a month. Last month I received a bill for...

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1

Not only do they cheat their customers, but their employees as well. And to add they have non-state certified meters on...

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1

I opened an account with AmeriGas after having multiple problems with Mar Gas in Colorado. After a few years they transf...

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1

My husband called to order propane on 6/27 and the women he spoke to offered him a pre-buy of 250 gallons. Yesterday (7...

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Amerigas and Thrifty Propane Latest Reviews

Recent published reviews
1.7

After calling last week to California's main office they placed my order, the local office here in Pueblo Colorado...

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No votes

they do not deliver and do not call back RunRun

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1.1

They over charged me for propane changed me for 492 gal when my tank is only 320gal the. Continued to pull money out of...

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1

Inquired today on their website. A man called and I asked him to price (2) 120 gal. tanks, delivery, and filled. He...

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Amerigas and Thrifty Propane Products and Services

Most reviewed product and services
  • Amerigas Gas Tank (277 reviews)
  • Amerigas Customer Care (129 reviews)
  • Amerigas Account (78 reviews)
  • Thrifty Propane Propane Tank Refill (71 reviews)
  • Thrifty Propane Customer Care (18 reviews)
  • Thrifty Propane Delivery Service (17 reviews)