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Amerigas

Utility
  • 4 ISSUES RESOLVED
  • 1255 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $852 AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Nice drivers 13
  • Delivery person 11
  • Driver attitude 6
  • Field service technicians 3
  • Delivery personnel as they are freindly 3

Customers don't like

  • Customer service13
  • Price gouging12
  • Customer service and price gouging11
  • Business practices10
  • Poor ethics7
Delete
  • 1 ISSUES RESOLVED
  • 426 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Out of my life forever 7
  • Guys that deliver propane 5
  • When i cancelled my service 4
  • Nice ladies who answer the phone 4
  • Local personnel 4

Customers don't like

  • Customer service21
  • Overpriced10
  • Price gouging5
  • Fees5
  • Rude employees4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1471221

I tried both companies and they informed me that there was nothing they could do as far as a cheaper rate. They then informed me of the going rate for propane at this time, and wanted to know when they could set me up with service.

I then called Eastern Propane, who by some miracle was able to give me a rate that was cheaper then I thought was impossible according to both Amerigas and Suburban. Both companies lie and in no way are they interested in the well being of a customer.