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Amerigas
Suburban Propane

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amerigas

Amerigas

1.5
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1368 TOTAL REVIEWS
Rank
113 out of 1045
in Utility category
Rating Details
Customer service
Staff
Price Affordability
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    89
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    04:40
  • ISSUES RESOLVED
    26%
Top Products and Services
1.5
277 reviews
1.4
120 reviews
1.2
78 reviews
Suburban Propane

Suburban Propane

1.3
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 524 TOTAL REVIEWS
Rank
161 out of 1045
in Utility category
Rating Details
Customer service
Staff
Price Affordability
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    14
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    03:42
  • ISSUES RESOLVED
    14%
Top Products and Services
1.3
71 reviews
1.1
61 reviews
1.2
51 reviews

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Anonymous
#1471221

I tried both companies and they informed me that there was nothing they could do as far as a cheaper rate. They then informed me of the going rate for propane at this time, and wanted to know when they could set me up with service.

I then called Eastern Propane, who by some miracle was able to give me a rate that was cheaper then I thought was impossible according to both Amerigas and Suburban. Both companies lie and in no way are they interested in the well being of a customer.

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