PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PLDT and Amerigas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PLDT
Amerigas

PLDT and Amerigas Overview

Total reviews
128
1394
Company responses
0
0
Issues resolved
0
7

PLDT and Amerigas Consumer Ratings

Rank
384 out of 1428 in Telecommunications category
131 out of 734 in Utility category
Product or Service Quality
227 in category
82 in category
Customer service
233 in category
99 in category
Billing Practices
163 in category
87 in category
Website
306 in category
109 in category

PLDT and Amerigas Rating Details

Product or Service Quality
1.5 (39 reviews)
1.7 (271 reviews)
Reviewer's quote

...I want to terminate this service ASAP..

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...We had tank removed as getting a better service elsewhere. Woman at Amerigas was very rude to hubby on phone. She told him there would be a charge to come get tank & might be a month to get it...

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Customer service
1.3 (37 reviews)
1.4 (344 reviews)
Reviewer's quote

I called customer service since Monday still I cant reach any representative. The problem is Im working at home as call center agent and I already lost 4 days Salary because of the PLDT LOS blinking red and no connection. Please call 09389404296..

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We are just so pleased with the customer service, and high level of compassion that we witnessed, and it's because of the dedication and hard work from people like Alisha and Mr. Leitner that make companies like AmeriGas stand out far beyond their competitors. We call them the dream team, and we...

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Billing Practices
1.6 (36 reviews)
1.4 (233 reviews)
Reviewer's quote

No internet since October 14, 2018 then PLDT txt me that the bill is on its way! Please make sure u fix the problem 1st before u sent bill again! I request for adjustments of my billing! I’m not paying for the days I do not have telephone and WiFi!..

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...they keep billing me with late charges. now i'm getting calls from bill collectors and every month AmeriGas sends me a new bill with another increase..

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Website
1.4 (36 reviews)
1.9 (263 reviews)
Reviewer's quote

I dont know what happen the internet connection...

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I am set up on auto pay and auto fill and ran out of propane and as their website states, I should receive a free tank refill if I run out of propane. I called to speak to them about this and they said I'm not eligible because I didn't pay my yearly tank rental fee, which I didn't even know...

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PLDT and Amerigas Pros and Cons

Pros
  • I would like to have internet again
  • Sorry customer service
  • I cant see any
  • Nice drivers
  • Delivery person
  • Driver attitude
Cons
  • Very poor service
  • Poor service
  • Are taking so long to fix the complaint of thier customer
  • Customer service
  • Price gouging
  • Customer service and price gouging

PLDT and Amerigas Most Positive Reviews

Top rated reviews
3.4

Wi-Fi No Connection Now

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5

I requested a propane fill from Amerigas on January 9, 2017. I had originally been on an automatic fill program, but...

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No votes
5

The women who refused to give me her name was rude disrespectful and not helpful. He comment to me was i need to work...

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PLDT and Amerigas Most Critical Reviews

Lowest rated reviews
1

No internet and telephone since October 14, 2018 very disappointed. The PLDT home app is not working again. They always...

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1

I pay my propane bill every month. It usually ranges from 50$ to 60$ a month. Last month I received a bill for...

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1

No internet since October 14, 2018 then PLDT txt me that the bill is on its way! Please make sure u fix the problem 1st...

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1

I opened an account with AmeriGas after having multiple problems with Mar Gas in Colorado. After a few years they transf...

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PLDT and Amerigas Latest Reviews

Recent published reviews
1

I can't reach anyone. Website is so limited I even call all your hotline number. Seriously? In this time you cant do...

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No votes

Still no call back. The machine exchange kept my empty and never gave me my replacement tank. Operator told me they...

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No votes

GOOD Morning.
I AM VERY SAD THAT WE ARE NOT HAVING INTERNET CONNECTION SINCE SATURDAY. I TRIED TO CONTACT PLDT HOTLINE BU...

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2.2

Simple. 3 yr contract, with a $150 breach of contract fee. They don't refund remaining propane when you leave, in fact t...

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PLDT and Amerigas Products and Services

Most reviewed product and services
  • Pldt Internet Service (27 reviews)
  • Pldt Customer Care (3 reviews)
  • Amerigas Gas Tank (277 reviews)
  • Amerigas Customer Care (127 reviews)
  • Amerigas Account (78 reviews)