PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amerigas and PLDT as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amerigas
PLDT

Amerigas and PLDT Overview

Total reviews 1416 461
Company responses 0 0
Issues resolved 7 1

Amerigas and PLDT Consumer Ratings

Rank
143 out of 784 in Utility category
277 out of 1440 in Telecommunications category
Customer service
103 in category
227 in category
Price Affordability
140 in category
267 in category
Product or Service Quality
85 in category
207 in category
Website
114 in category
280 in category

Amerigas and PLDT Rating Details

Customer service
1.3 (358 reviews)
1.3 (124 reviews)
Reviewer's quote

I do however find it ironic that every time you call, before that annoying broken music, they state, "Thank you for calling Amerigas, where safety and CUSTOMER SERVICE ARE OUR HIGHEST PRIORITY" I guess my only recourse is to seek another company for my propane needs, file a BBB complaint, and warn...

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...Pano ba namin malalaman kung baka di kami nakabayad or may problema lang talaga? Di rin matawagan customer service number nyo..

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Price Affordability
1.4 (302 reviews)
1.8 (107 reviews)
Reviewer's quote

If you cancel your tank rental (because they rape you in price and fees) and you still have propane in the tank they charge you $150 for taking the tank and extra propane plus they keep the propane and don't refund you the balance. This is propane you already paid for and now they literally steal...

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Can you give me some update on my reinstallation of internet?Thank you!

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Product or Service Quality
1.7 (285 reviews)
1.6 (120 reviews)
Reviewer's quote

They took advantage of an older widow and their customer service is awful. The office agent said I was complaining so they would charge me less! Can you imagine the insult! I contacted the State Attorney's office but they couldn't help me because it is one word against the other. This is an...

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...internet for days but you still want us to pay even we don't have internet connection we will just wait for DITO we saw it's ad on facebook to announce it's service so we can unsubscribe, I think many people will do not just...

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Website
1.9 (275 reviews)
1.6 (113 reviews)
Reviewer's quote

I am set up on auto pay and auto fill and ran out of propane and as their website states, I should receive a free tank refill if I run out of propane. I called to speak to them about this and they said I'm not eligible because I didn't pay my yearly tank rental fee, which I didn't even know...

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...no specific information on their website where I/we to contact them or follow up them. It has been 3 months already and my PLDT still not installed. I need clarification, why?..

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Amerigas and PLDT Pros and Cons

Pros
  • Nice drivers
  • Delivery person
  • Driver attitude
  • I would like to have internet again
  • I cant see any
  • We would like to have internet connection for work and schooling
Cons
  • Customer service
  • Price gouging
  • Customer service and price gouging
  • Poor service
  • Are taking so long to fix the complaint of thier customer
  • No one fix our internet problem

Amerigas and PLDT Most Positive Reviews

Top rated reviews
5

I requested a propane fill from Amerigas on January 9, 2017. I had originally been on an automatic fill program, but...

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5

Since last week we *** have internet and dial tone in our home. We badly needed to solve this issues. Thank you

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5

The women who refused to give me her name was rude disrespectful and not helpful. He comment to me was i need to work...

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5

I can't go on with my new application because of my previous record under my name that I didn't know. Please help me to...

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Amerigas and PLDT Most Critical Reviews

Lowest rated reviews
1

I pay my propane bill every month. It usually ranges from 50$ to 60$ a month. Last month I received a bill for...

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1

No internet and telephone since October 14, 2018 very disappointed. The PLDT home app is not working again. They always...

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1

I opened an account with AmeriGas after having multiple problems with Mar Gas in Colorado. After a few years they transf...

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1

No internet since October 14, 2018 then PLDT txt me that the bill is on its way! Please make sure u fix the problem 1st...

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Amerigas and PLDT Latest Reviews

Recent published reviews
No votes

After months of waiting and numerous calls, our propane tank still has not been removed!

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No votes

I am transferring to another address and I wish to transfer my PLDT home fiber with me.

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No votes

This is about a service issue issue, a billing issue, and most of all a customer service issue. I have spoken to about...

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No votes

About sa payment ko po sa pldthome internet. Last sept.26 ngbayad ako ng 5,000. Tapos sept.30 ngbayad ulit ako ng...

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Amerigas and PLDT Products and Services

Most reviewed product and services
  • Amerigas Gas Tank (278 reviews)
  • Amerigas Customer Care (130 reviews)
  • Amerigas Account (78 reviews)
  • Pldt Internet Service (69 reviews)
  • Pldt Customer Care (23 reviews)
  • Pldt Home Phone (3 reviews)