PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amerigas and Florida Power And Light Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amerigas
Florida Power And Light Company

Amerigas and Florida Power And Light Company Overview

Total reviews
1402
186
Company responses
0
0
Issues resolved
7
1

Amerigas and Florida Power And Light Company Consumer Ratings

Rank
139 out of 754 in Utility category
131 out of 754 in Utility category
Customer service
102 in category
104 in category
Price Affordability
143 in category
97 in category
Product or Service Quality
83 in category
101 in category
Website
108 in category
134 in category

Amerigas and Florida Power And Light Company Rating Details

Customer service
1.4 (348 reviews)
1.3 (92 reviews)
Reviewer's quote

They took advantage of an older widow and their customer service is awful. The office agent said I was complaining so they would charge me less! Can you imagine the insult! I contacted the State Attorney's office but they couldn't help me because it is one word against the other. This is an...

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...I usually don’t write reviews and I’m a very understanding person but this rep definitely needs retraining on customer service..

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Price Affordability
1.4 (293 reviews)
1.7 (79 reviews)
Reviewer's quote

...As of March 27, 2020, their price per gallon is 2. 24, higher than last year's 2. 11...

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...I will be expecting the usual price rise on my bill by FPL after the storm. They ALWAYS raise the price of the kilowatt after every storm, but never lower the price afterwards. Florida needs to have other electricity companies available to the people so that FPL can stop taking advantage of us..

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Product or Service Quality
1.7 (276 reviews)
1.6 (85 reviews)
Reviewer's quote

...We had tank removed as getting a better service elsewhere. Woman at Amerigas was very rude to hubby on phone. She told him there would be a charge to come get tank & might be a month to get it...

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...Little did I know at the time what we would be going through! When Feb 19 rolled around, there was no signs of the Power Company installing our Electrical Service! A few days later, Danny and I drove back up to the Office! Once again we talked to Melanie Tschetter! At this point, she says, I can find no Paperwork about your Service Installation! We said, what happened to the Paperwork...

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Website
1.9 (266 reviews)
1.7 (85 reviews)
Reviewer's quote

I am set up on auto pay and auto fill and ran out of propane and as their website states, I should receive a free tank refill if I run out of propane. I called to speak to them about this and they said I'm not eligible because I didn't pay my yearly tank rental fee, which I didn't even know...

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During this pandemic many of US border residents are unemployed and are having issues fouling our unemployment paperwork due to a crash of the website. So to top all of that I am being charged an extra $30 from FPL on a $90 bill because the funds were not available when FBI attempted to draft them...

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Amerigas and Florida Power And Light Company Pros and Cons

Pros
  • Nice drivers
  • Delivery person
  • Driver attitude
  • Reliable
  • Reliable service
Cons
  • Customer service
  • Price gouging
  • Customer service and price gouging
  • Awful customer service
  • Billing and customer service
  • Nowhere to complain

Amerigas and Florida Power And Light Company Most Positive Reviews

Top rated reviews
5

I requested a propane fill from Amerigas on January 9, 2017. I had originally been on an automatic fill program, but...

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5

Donald Jessie was here within the hour and immediately saw our problem. He fixed it in record time and we are very...

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5

The women who refused to give me her name was rude disrespectful and not helpful. He comment to me was i need to work...

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5

We live in the Whitehall Condos off Congress. I just wanted to thank them for Saturday, Monday and today’s work on the...

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Amerigas and Florida Power And Light Company Most Critical Reviews

Lowest rated reviews
1

I pay my propane bill every month. It usually ranges from 50$ to 60$ a month. Last month I received a bill for...

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1

I had Florida Power light in my condo in Pompano Beach all my move to another condo in Pompano Beach in a different zip...

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1

I opened an account with AmeriGas after having multiple problems with Mar Gas in Colorado. After a few years they transf...

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1

This is my second year with FPL now I really think FPL company really sucks when it comes to this deposit they want you...

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Amerigas and Florida Power And Light Company Latest Reviews

Recent published reviews
No votes

I have spoken with Amerigas via Telephone and they disputed my complaint. Therefore, without my being able to locate...

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1

FPL insisted they needed to dig up my front yard for an upgrade. Even though everything was surveyed and clearly marked...

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2

Started at the bottom where all the money is made, should have started from the top !

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No votes

I dont have any power because the corroded line as burst and is in my yard and it is live

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Amerigas and Florida Power And Light Company Products and Services

Most reviewed product and services
  • Amerigas Gas Tank (277 reviews)
  • Amerigas Customer Care (128 reviews)
  • Amerigas Account (78 reviews)
  • Florida Power And Light Company Residential Electricity Supply (37 reviews)
  • Florida Power And Light Company Customer Care (25 reviews)
  • Florida Power And Light Company Electricity Supply (22 reviews)