PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amerigas and Florida Power And Light Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amerigas
Florida Power And Light Company

Amerigas and Florida Power And Light Company Overview

Total reviews 1426 208
Company responses 0 0
Issues resolved 7 1

Amerigas and Florida Power And Light Company Consumer Ratings

Rank
141 out of 790 in Utility category
120 out of 790 in Utility category
Customer service
No votes
100 in category
Price Affordability
No votes
94 in category
Product or Service Quality
No votes
76 in category
Website
No votes
113 in category

Amerigas and Florida Power And Light Company Rating Details

Customer service
No votes
1.3 (98 reviews)
Reviewer's quote

...I have tried to call for customer service for a month and no one ever answers. I drove to America gas 40 miles away because online said it took walk in. It was closed..

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I call FPL Customer service at 800-226-**** and a guy answered the phone. All I was requesting is FPL billing address were to bill the payments too and get kept giving me my address. I ask him to let me speak to a supervisor or manager and he put me back on hold...

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Price Affordability
No votes
1.7 (83 reviews)
Reviewer's quote

If you cancel your tank rental (because they rape you in price and fees) and you still have propane in the tank they charge you $150 for taking the tank and extra propane plus they keep the propane and don't refund you the balance. This is propane you already paid for and now they literally steal...

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...I will be expecting the usual price rise on my bill by FPL after the storm. They ALWAYS raise the price of the kilowatt after every storm, but never lower the price afterwards. Florida needs to have other electricity companies available to the people so that FPL can stop taking advantage of us..

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Product or Service Quality
No votes
1.7 (89 reviews)
Reviewer's quote

...I know the virus has things screwed up bad but absolutely NO customer service at all ???Time to look elsewhere for propane service..

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...Little did I know at the time what we would be going through! When Feb 19 rolled around, there was no signs of the Power Company installing our Electrical Service! A few days later, Danny and I drove back up to the Office! Once again we talked to Melanie Tschetter! At this point, she says, I can find no Paperwork about your Service Installation! We said, what happened to the Paperwork...

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Website
No votes
1.8 (90 reviews)
Reviewer's quote

I am set up on auto pay and auto fill and ran out of propane and as their website states, I should receive a free tank refill if I run out of propane. I called to speak to them about this and they said I'm not eligible because I didn't pay my yearly tank rental fee, which I didn't even know...

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FPL has the worst website when it comes to paying a bill. Every time I try to pay a bill it takes me about a half hour to find "Pay by Credit Card" then when you do find it, it wants your whole life history. After you fill out what they ask for you still cannot get to pay your bill until you have...

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Amerigas and Florida Power And Light Company Pros and Cons

Pros
  • Nice drivers
  • Delivery person
  • Driver attitude
  • Reliable
  • Reliable service
Cons
  • Customer service
  • Price gouging
  • Customer service and price gouging
  • Awful customer service
  • Billing and customer service
  • Response to my problem

Amerigas and Florida Power And Light Company Most Positive Reviews

Top rated reviews
5

I requested a propane fill from Amerigas on January 9, 2017. I had originally been on an automatic fill program, but...

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5

Donald Jessie was here within the hour and immediately saw our problem. He fixed it in record time and we are very...

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5

The women who refused to give me her name was rude disrespectful and not helpful. He comment to me was i need to work...

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5

We live in the Whitehall Condos off Congress. I just wanted to thank them for Saturday, Monday and today’s work on the...

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Amerigas and Florida Power And Light Company Most Critical Reviews

Lowest rated reviews
1

I pay my propane bill every month. It usually ranges from 50$ to 60$ a month. Last month I received a bill for...

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1

I had Florida Power light in my condo in Pompano Beach all my move to another condo in Pompano Beach in a different zip...

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1

I opened an account with AmeriGas after having multiple problems with Mar Gas in Colorado. After a few years they transf...

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1

This is my second year with FPL now I really think FPL company really sucks when it comes to this deposit they want you...

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Amerigas and Florida Power And Light Company Latest Reviews

Recent published reviews
No votes

You can cancel my last internet order placed for 100 gals, on 9/30/20, its should have been delivered by 10/6/20, and...

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1

I need my lights back on please I borrowed $500 give me extension I need my lights back on please

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2.2

I have a 200.00 credit on my account and every time I go to request on line delivery it directs me to pay with debit or...

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No votes

I need to pay every month my bill its too much now

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Amerigas and Florida Power And Light Company Products and Services

Most reviewed product and services
  • Amerigas Gas Tank (278 reviews)
  • Amerigas Customer Care (129 reviews)
  • Amerigas Account (78 reviews)
  • Florida Power And Light Company Residential Electricity Supply (41 reviews)
  • Florida Power And Light Company Customer Care (25 reviews)
  • Florida Power And Light Company Electricity Supply (24 reviews)