PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amerigas and Ferrellgas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amerigas
Ferrellgas

Amerigas and Ferrellgas Overview

Total reviews
1384
118
Company responses
0
0
Issues resolved
7
0

Amerigas was first mentioned on PissedConsumer on Aug 21, 2007 and since then this brand received 1384 reviews. It is 1266 reviews more than Ferrellgas received since Oct 26, 2009.

Amerigas and Ferrellgas Consumer Ratings

Rank
121 out of 954 in Utility category
150 out of 954 in Utility category
Customer service
96 in category
143 in category
Staff
86 in category
132 in category
Price Affordability
137 in category
118 in category

According to consumer ratings and reviews, Amerigas ranks 29 points higher in the Utility category than Ferrellgas. People gave Amerigas 1.4 stars for Customer service criterion in Utility category and it is 192 points higher than the worst rated brand in this category. At the same time, Ferrellgas was rated 1.1 stars for Customer service criterion in this category and it is 145 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Amerigas has a higher rating than Ferrellgas. Regarding Price Affordability criterion, consumers gave Amerigas 1.4 stars and it is 52% greater than other in category. Ferrellgas however was rated 1.5 stars and it is 59% greater than other in category.

Amerigas and Ferrellgas Rating Details

Customer service
1.4 (337 reviews)
1.1 (46 reviews)
Reviewer's quote

We are just so pleased with the customer service, and high level of compassion that we witnessed, and it's because of the dedication and hard work from people like Alisha and Mr. Leitner that make companies like AmeriGas stand out far beyond their competitors. We call them the dream team, and we...

Yamilette

With inexperience to the propane delivery and refills, I haven't had much help from the customer service team in the Saratoga branch of upstate New York. On 2/22/2019, I spoke to Sonja who was helping me set up a budget plan. It seemed she was weary of the information need from me as far as us...

Melchizedek
Staff
1.6 (310 reviews)
1.3 (40 reviews)
Reviewer's quote

Canceled AmeriGas due to bad service from office staff. High Prices and charging different price on tanks filled the same day with in yards of each other. Had Five tanks on our property one cancelled about 4 years ago, another about 2 years ago and three services cancellations last year...

PissedConsumer1610198

MY DAUGHTER RENTED A HOUSE IN MCLENNAN COUNTY, SHE SAVED FOR OVER A MONTH TO GET THE PROPANE PAID FOR, THEY CAME OUT AFTER SEVERAL DAYS AND FILLED HER TANK. OBVIOUSLY THEY DIDNT DO A LEAK CHECK BECAUSE WITHIN A WEEK ALL 100 GALLONS WHERE LEAKED INTO THE NEIGHBORHOOD, MIND YOU A DAYCARE IS ACROSS...

KELLY K
Price Affordability
1.4 (282 reviews)
1.5 (35 reviews)
Reviewer's quote

We feel that even if we were paying more, it's warranted because we are happy with the product, we are happy with the price and we are exceptionally happy with Mr. Leitner and everyone in the front office with whom we speak with regularly. Again, this is an amazing, ethical, and superior company,...

Florence H

Then the next year guess what same issue the price gouging was rediculous and since we were current customers and in contract with tank I guess that how their money is made. We could no fathom how a company could do something like that, especially after talking to other companies and customers. We...

Nathan

Amerigas and Ferrellgas Pros and Cons

Pros
  • Nice drivers
  • Delivery person
  • Driver attitude
  • Cant find one yet
  • Pricing and billing options
  • Service
Cons
  • Customer service
  • Price gouging
  • Customer service and price gouging
  • Price gouging
  • Delivery service
  • Delivery and customer service

Amerigas and Ferrellgas Most Positive Reviews

Top rated reviews
5

my wife and I are making a delivery at AmeriGas and here in Texasthey wouldn't let my wife go to the bathroom in their...

5

Pulled in to have my RV tank refueled. Attendant was quick & friendly to fill my tank in less than 5 min. Took my...

Amerigas and Ferrellgas Most Critical Reviews

Lowest rated reviews
1

I pay my propane bill every month. It usually ranges from 50$ to 60$ a month. Last month I received a bill for...

1

BE CAREFUL WITH THIS COMPANY! They quote one price then double the price after install. They overcharge and add...

Amerigas and Ferrellgas Latest Reviews

Recent published reviews

I received a mailer. I am not a customer.
The large print on the mailer was a total of 18 words
The small print at the bot...

Read all 1384 reviews
1

MY DAUGHTER RENTED A HOUSE IN MCLENNAN COUNTY, SHE SAVED FOR OVER A MONTH TO GET THE PROPANE PAID FOR, THEY CAME OUT AFT...

Read all 118 reviews

Amerigas and Ferrellgas Products and Services

Most reviewed product and services
  • Amerigas Gas Tank (278 reviews)
  • Amerigas Customer Care (123 reviews)
  • Amerigas Account (79 reviews)
  • Ferrellgas Tank Refill (16 reviews)
  • Ferrellgas Propane Tank Refill (14 reviews)
  • Ferrellgas Customer Care (3 reviews)