PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amerigas and Ferrellgas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amerigas
Ferrellgas

Amerigas and Ferrellgas Overview

Total reviews
1372
118
Company responses
0
0
Issues resolved
7
0

Amerigas was first mentioned on PissedConsumer on Aug 21, 2007 and since then this brand received 1372 reviews. It is 1254 reviews more than Ferrellgas received since Oct 26, 2009.

Amerigas and Ferrellgas Consumer Ratings

Rank
121 out of 1058 in Utility category
149 out of 1058 in Utility category
Customer service
101 in category
142 in category
Staff
90 in category
133 in category
Price Affordability
142 in category
120 in category

According to consumer ratings and reviews, Amerigas ranks 28 points higher in the Utility category than Ferrellgas. People gave Amerigas 1.3 stars for Customer service criterion in Utility category and it is 183 points higher than the worst rated brand in this category. At the same time, Ferrellgas was rated 1.1 stars for Customer service criterion in this category and it is 142 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Amerigas has a higher rating than Ferrellgas. Regarding Price Affordability criterion, consumers gave Amerigas 1.3 stars and it is 50% worse than other in category. Ferrellgas however was rated 1.5 stars and it is 58% greater than other in category.

Amerigas and Ferrellgas Rating Details

Customer service
1.3 (327 reviews)
1.1 (46 reviews)
Reviewer's quote

Horrible customer service. High rates..

PissedConsumer1704245

With inexperience to the propane delivery and refills, I haven't had much help from the customer service team in the Saratoga branch of upstate New York. On 2/22/2019, I spoke to Sonja who was helping me set up a budget plan. It seemed she was weary of the information need from me as far as us...

Melchizedek
Staff
1.5 (301 reviews)
1.3 (40 reviews)
Reviewer's quote

Canceled AmeriGas due to bad service from office staff. High Prices and charging different price on tanks filled the same day with in yards of each other. Had Five tanks on our property one cancelled about 4 years ago, another about 2 years ago and three services cancellations last year...

PissedConsumer1610198

MY DAUGHTER RENTED A HOUSE IN MCLENNAN COUNTY, SHE SAVED FOR OVER A MONTH TO GET THE PROPANE PAID FOR, THEY CAME OUT AFTER SEVERAL DAYS AND FILLED HER TANK. OBVIOUSLY THEY DIDNT DO A LEAK CHECK BECAUSE WITHIN A WEEK ALL 100 GALLONS WHERE LEAKED INTO THE NEIGHBORHOOD, MIND YOU A DAYCARE IS ACROSS...

KELLY K
Price Affordability
1.3 (275 reviews)
1.5 (35 reviews)
Reviewer's quote

New propane company offered me a great price. They came and disconnected Anerigas’s Tank. I called them to cancel service...

Jean w

Then the next year guess what same issue the price gouging was rediculous and since we were current customers and in contract with tank I guess that how their money is made. We could no fathom how a company could do something like that, especially after talking to other companies and customers. We...

Nathan

Amerigas and Ferrellgas Pros and Cons

Pros
  • Nice drivers
  • Delivery person
  • Driver attitude
  • Cant find one yet
  • Pricing and billing options
  • Service
Cons
  • Customer service
  • Price gouging
  • Customer service and price gouging
  • Price gouging
  • Delivery service
  • Delivery and customer service

Amerigas and Ferrellgas Most Positive Reviews

Top rated reviews
5

my wife and I are making a delivery at AmeriGas and here in Texasthey wouldn't let my wife go to the bathroom in their...

5

Pulled in to have my RV tank refueled. Attendant was quick & friendly to fill my tank in less than 5 min. Took my...

Amerigas and Ferrellgas Most Critical Reviews

Lowest rated reviews
1

I pay my propane bill every month. It usually ranges from 50$ to 60$ a month. Last month I received a bill for...

1

BE CAREFUL WITH THIS COMPANY! They quote one price then double the price after install. They overcharge and add...

Amerigas and Ferrellgas Latest Reviews

Recent published reviews
1

After years of overpricing for our small 100 # tank, we decided to close account.
Local office said they were trying to s...

Read all 1372 reviews
1

MY DAUGHTER RENTED A HOUSE IN MCLENNAN COUNTY, SHE SAVED FOR OVER A MONTH TO GET THE PROPANE PAID FOR, THEY CAME OUT AFT...

Read all 118 reviews

Amerigas and Ferrellgas Products and Services

Most reviewed product and services
  • Amerigas Gas Tank (277 reviews)
  • Amerigas Customer Care (120 reviews)
  • Amerigas Account (79 reviews)
  • Ferrellgas Tank Refill (16 reviews)
  • Ferrellgas Propane Tank Refill (14 reviews)
  • Ferrellgas Customer Care (3 reviews)