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Amerigas

Utility
  • 4 ISSUES RESOLVED
  • 1134 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $809 AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Nice drivers 13
  • Delivery person 11
  • Driver attitude 6
  • Convenience 3
  • Field service technicians 3

Customers don't like

  • Price gouging11
  • Business practices9
  • Customer service and price gouging9
  • Poor ethics7
  • Problem not fixed5
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Direct Energy

Utility
Has verified representatives
  • 5 ISSUES RESOLVED
  • 572 COMPANY RESPONSES
  • 583 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
3.0
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Initial contract price 7
  • Idea of a cost savings 3
  • Not waiting on hold to long 3
  • Price 3
  • Possiable savings 2

Customers don't like

  • False promises and run-around8
  • Variable price scam7
  • Given the runaround5
  • Their customer service5
  • Outrageous billing4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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