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Amerigas

Utility
  • 4 ISSUES RESOLVED
  • 1095 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $819 AVERAGE LOSS
1.5
Customer service
Staff
Diversity of Products or Services
Website
Billing Practices
  • Delivery person 10
  • Nice drivers 9
  • Driver attitude 6
  • Convenience 3
  • Nothing - absolutely nothing 2

Customers don't like

  • Customer service and price gouging24
  • Business practices17
  • Price gouging17
  • Problem not fixed13
  • Poor ethics9
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Direct Energy

Utility
Has verified representatives
  • 5 ISSUES RESOLVED
  • 561 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.3
Customer service
Staff
Diversity of Products or Services
Website
Billing Practices
  • Initial contract price 7
  • Idea of a cost savings 3
  • Not waiting on hold to long 3
  • Price 3
  • Possiable savings 2

Customers don't like

  • False promises and run-around23
  • Customer service16
  • Their customer service16
  • Variable price scam15
  • Given the runaround10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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