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Americas Servicing Company

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 253 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $9K AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • Paying online 1

Customers don't like

  • Wrongful foreclosure3
  • Denied modifications2
  • Harassing phone calls2
  • Mortgage modification process2
  • Wrongfully raised rates1
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USAA

Loans and Mortgages
  • 6 ISSUES RESOLVED
  • 934 TOTAL REVIEWS
  • $3.7M CLAIMED LOSSES
  • $14.8K AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Easy to access by phone 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Customer service15
  • Being treated like a criminal12
  • Incompetent employees7
  • Did not resove issue6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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