Americas Servicing Company vs Shellpoint Mortgage Servicing

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Americas Servicing Company

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $9K AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • Paying online 1

Customers don't like

  • Wrongful foreclosure3
  • Denied modifications2
  • Harassing phone calls2
  • Mortgage modification process2
  • Wrongfully raised rates1

Products by Americas Servicing Company

No items

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Shellpoint Mortgage Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 133 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $56.3K AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • Helpful on phone no follow thru 3
  • Friendly but dim customer servie 2
  • Friendly staff 2

Customers don't like

  • Incompetent processing7
  • Dishonest7
  • Lack of customer service6
  • Rude6
  • Its incompetence5

Products by Shellpoint Mortgage Servicing

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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