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Americas Servicing Company

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 254 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $9K AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Paying online 1

Customers don't like

  • Denied modifications2
  • Ation1
  • Mortage modification process1
  • Rudeness from the employees1
  • Wrongful foreclosure1
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Pennymac

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 339 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $28.7K AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Friendly staff 2
  • 1 knowledgable individual 2
  • Old mortgage company 1

Customers don't like

  • Unwilling to own their mistakes8
  • Worst customer service ever7
  • Mismanagement of payments5
  • This lender5
  • Their service and procedures4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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