PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Econo Lodge and Americas Best Value Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Econo Lodge
Americas Best Value Inn

Econo Lodge and Americas Best Value Inn Overview

Total reviews
173
139
Company responses
0
0
Issues resolved
0
0

Econo Lodge and Americas Best Value Inn Consumer Ratings

Rank
221 out of 1227 in Hotels and Resorts category
247 out of 1227 in Hotels and Resorts category
Customer service
153 in category
154 in category
Price Affordability
148 in category
137 in category
Website
152 in category
147 in category
Facilities and Services
183 in category
190 in category

Econo Lodge and Americas Best Value Inn Rating Details

Customer service
1.4 (83 reviews)
1.4 (61 reviews)
Reviewer's quote

... constant phone calls, while the Front desk employees (Sarena, Cheryl and Melissa), were trying to help me resolve issues I had with the hotel! The front desk customer service ladies, as mentioned above, did nothing but be helpful, empathetic to my situation, kind, caring, consistent, professional, accommodating and behaved in such a sweet manner. All three of them! I had to complain, about the lack of cleanliness, in my room, from the very day I checked in, it's cleaning staf...

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All in all, Americas Best Value Inn was a very bad experience because the clerk did not fulfill outstanding customer service and satisfaction. Which is why I wish to dispute the hold of my California ID, retrieve my 20 dollar deposit and withdraw the extra fee of 30 dollars. It has been about a...

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Price Affordability
2 (76 reviews)
2.1 (54 reviews)
Reviewer's quote

Floors so nasty, made my socks black! General manager did NOTHING! No room change, no discount, no refund- actually said he’d charge me 1/3 price to stay an extra 6 hrs!..

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...We were there 1 hour into paying for the room at the price of $184. 21 We didn't like the room and manger was rude so we decided when we got there we wanted a refund . So I went to ask for a refund and the man refused to give us a refund...

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Website
2.1 (72 reviews)
2.1 (52 reviews)
Reviewer's quote

...don't believe the hotel pictures on the website this is not the hotel on the website. this one is a dump. Go down the road and get a better one..

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The website states that there will be breakfast served and there suppose to have bag breakfast and doesn't..

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Facilities and Services
1.5 (71 reviews)
1.4 (55 reviews)
Reviewer's quote

...This place was one of the worst services I've ever been. They were very judgmental and stereotyping multiple American customers. I am very disappointed in this business for the cowardly acts of cruelty, I witnessed living here...

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...I will inform my family, friends and business associates not to stay in any of your facilities. Also, I will be contacting the agency who sent this couple to your facility, suggesting to send their referrals elsewhere..

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Econo Lodge and Americas Best Value Inn Pros and Cons

Pros
  • Location
  • Being close to where i needed to be
  • Some of the staff and cleaning staff
  • Price
  • Location
  • Maid service
Cons
  • Lack of concern by management
  • Bed bugs
  • Unsanitary conditions
  • Customer service
  • Poor condition of room
  • Management and staff are pathetic

Econo Lodge and Americas Best Value Inn Most Positive Reviews

Top rated reviews
5

great place to stay,glad I did not listen to reviews,best motel I've ever stayed at,great place to stay,glad I did not...

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5

My husband and I checked in with the hope of getting a great night's rest. The gentleman clerk at night was super. He...

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5

DO NOT STAY at econo lodge hotel or any of it franchise's.They charged my credi card almosy $800 for 2 rooms for 2...

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5

I went to the wrong address. The place was absolutely wonderful!!

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Econo Lodge and Americas Best Value Inn Most Critical Reviews

Lowest rated reviews
1

my computer and bible was left there and it was the only place i was and the staff was rude and i never was able to...

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1

This place is dirty it smells like dog *** you can't even go in the pool it has algae I had to go to the doctor the...

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1

My experience with the Econo Lodge at 1350 Dogwood Dr SE Conyers, GA 30013 was not a good one. All the amenities that...

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1

This motel is a freaking joke! On a scale from one to ten,i give it a big fat zero! These Indians who own the place...

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Econo Lodge and Americas Best Value Inn Latest Reviews

Recent published reviews
1

Do Still no refund nothing I have called on multiple occasions to not be able to get my refund. I sent in everything...

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No votes

I'm an hotel owner and I would like to be affiliated with America Best Value Inn . I would like to have just basic...

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2.3

I want to send the pictures, of my hotel room, where I stayed from 5/4/2020, and paid up through 5/19/2020. I have tried...

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No votes

our check out time was up at America Best Value INN, my friend went to go get his check and out money to stay another...

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Econo Lodge and Americas Best Value Inn Products and Services

Most reviewed product and services
  • Econo Lodge Room (56 reviews)
  • Econo Lodge Sanitary Conditions (20 reviews)
  • Econo Lodge Customer Care (18 reviews)
  • Americas Best Value Inn Room (33 reviews)
  • Americas Best Value Inn Customer Care (12 reviews)
  • Americas Best Value Inn Sanitary Conditions (11 reviews)