PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Americas Best Contacts Eyeglasses and Zenni Optical as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Americas Best Contacts Eyeglasses
Zenni Optical

Americas Best Contacts Eyeglasses and Zenni Optical Overview

Total reviews
424
60
Company responses
0
0
Issues resolved
3
2

Americas Best Contacts Eyeglasses was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 424 reviews. It is 364 reviews more than Zenni Optical received since Jun 9, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Zenni Optical customer support team than with Americas Best Contacts Eyeglasses customer service.

Americas Best Contacts Eyeglasses and Zenni Optical Consumer Ratings

Rank
77 out of 567 in Medical Supplies and Equipment category
61 out of 567 in Medical Supplies and Equipment category
Customer service
50 in category
94 in category
Price Affordability
100 in category
44 in category
Diversity of Products or Services
79 in category
37 in category

According to consumer ratings and reviews, Zenni Optical ranks 16 points higher in the Medical Supplies and Equipment category than Americas Best Contacts Eyeglasses. People gave Americas Best Contacts Eyeglasses 1.8 stars for Customer service criterion in Medical Supplies and Equipment category and it is 158 points higher than the worst rated brand in this category. At the same time, Zenni Optical was rated 1.3 stars for Customer service criterion in this category and it is 114 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Zenni Optical has a higher rating than Americas Best Contacts Eyeglasses. Regarding Diversity of Products or Services criterion, consumers gave Americas Best Contacts Eyeglasses 2.1 stars and it is 62% greater than other in category. Zenni Optical however was rated 2.9 stars and it is 82% greater than other in category.

Americas Best Contacts Eyeglasses and Zenni Optical Rating Details

Customer service
1.8 (99 reviews)
1.3 (30 reviews)
Reviewer's quote

...Poor customer service..

Aylan

Items are cheap and poorly made, break quickly and customer service is very hard to get a hold of for information. Ones that do not break and good and dandy..

Daleysa
Price Affordability
2 (84 reviews)
3 (26 reviews)
Reviewer's quote

...will cost me three times the amount of your price of $99. I don't think it's fair that you advertise for one price and charge a different price because of the prescription. if the price is 69 or $99...

Tyrique

Also I found the overall build quality to be poor and not in line with the price they charged. When I contacted Zenni to ask for a Return Authorization Number it became clear they were trying to make this process a real challenge. After repeated emails I finally got a Return Authorization Number...

Petro
Diversity of Products or Services
2.1 (78 reviews)
2.9 (23 reviews)
Reviewer's quote

...Lied about frame prices, you can get much cheaper products at Wal Mart, and probably better quality too. This is a scam that no one should fall prey to. They falsely advertise about reduced prices when they are charging up the butt and at exorbitant prices...

fuad k

Family has used Zenni for several years, but if I can’t get this resolved, we will never use this company again. This is very frustrating when you desperately need your glasses. They said to send them. I’ve done everything I know to do, and can’t get an answer.

Jackie S

Americas Best Contacts Eyeglasses and Zenni Optical Pros and Cons

Pros
  • Location
  • Some of the staff
  • Doctor and staff
  • Prices
  • I liked that i had an option to order glasses online
  • Price
Cons
  • Pushy and incompetent optomitrist
  • Lack of customer service
  • False advertising
  • Terrible refund and repair policy
  • Order not delivered as promised
  • Poor product quality

Americas Best Contacts Eyeglasses and Zenni Optical Most Positive Reviews

Top rated reviews
5

I have an issue with my contact lense the breathable sofmeds. I just opened a brand new box and theres this filmy gunk...

5

I bought glasses from Zenni and was told on the phone by the customer service rep that I would get a full store credit i...

Americas Best Contacts Eyeglasses and Zenni Optical Most Critical Reviews

Lowest rated reviews
1

I have had to deal with a self-important employee of America's Best in Largo, Florida who refuses to okay my contact...

1

First time ordering. Have waited 3 weeks. Called several times to see where they are. Just say they are being made,...

Americas Best Contacts Eyeglasses and Zenni Optical Latest Reviews

Recent published reviews

I went and got my flames they were on sale from $179.00 to $99.00 I ask the sales person to keep them for me until the...

Read all 424 reviews

Hola, les hice una compra de lentes de sol ópticos progresivos y los pagué el día 16 de diciembre de 2019. Hoy 3 de...

Read all 60 reviews

Americas Best Contacts Eyeglasses and Zenni Optical Products and Services

Most reviewed product and services
  • Americas Best Contacts Eyeglasses Eye Exam (139 reviews)
  • Americas Best Contacts Eyeglasses Customer Care (28 reviews)
  • Americas Best Contacts Eyeglasses Eyeglasses (16 reviews)
  • Zenni Optical Eyeglasses (26 reviews)
  • Zenni Optical Customer Care (7 reviews)
  • Zenni Optical Sunglasses (4 reviews)