PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Visionworks and Americas Best Contacts Eyeglasses as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Visionworks
Americas Best Contacts Eyeglasses

Visionworks and Americas Best Contacts Eyeglasses Overview

Total reviews
374
434
Company responses
0
0
Issues resolved
2
3

Visionworks and Americas Best Contacts Eyeglasses Consumer Ratings

Rank
71 out of 475 in Medical Supplies and Equipment category
88 out of 475 in Medical Supplies and Equipment category
Customer service
62 in category
59 in category
Product or Service Quality
67 in category
75 in category
Price Affordability
70 in category
109 in category
Diversity of Products or Services
63 in category
83 in category

Visionworks and Americas Best Contacts Eyeglasses Rating Details

Customer service
1.7 (166 reviews)
1.8 (106 reviews)
Reviewer's quote

...I will go into the store with an open mind tomorrow, But I do expect excellent customer service. My appointment is the with the General Manager, so I will also talk to him or her. Thank you for letting me vent...

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...The level of customer service was extremely egregious. The doctor, Dr. Yang, performed a questionably rushed eye exam that took less than 5 minutes...

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Product or Service Quality
1.9 (134 reviews)
1.8 (75 reviews)
Reviewer's quote

Although this was an exorbitant amount to pay for reading glasses I was assured by the sales clerk that these were of the highest quality and "they won't scratch. " I am an older person that is very gentle on my glasses. THEY SCRATCHED! When I went to the store I was told they would replace the...

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...They call me this morning and say they wont honor it plus corporate number is always busy and customer service never answers! Worse place ever! Will never buy his glasses here again!..

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Price Affordability
2.3 (133 reviews)
2 (88 reviews)
Reviewer's quote

...She said your price will be 230. 00. I said with my insurance? She said yes! Then my husband comes with his, sits down and she tells him the same thing...

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...will cost me three times the amount of your price of $99. I don't think it's fair that you advertise for one price and charge a different price because of the prescription. if the price is 69 or $99...

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Diversity of Products or Services
2.4 (127 reviews)
2.1 (82 reviews)
Reviewer's quote

...In your Bend Oregon store it has been months since you have been able to provide those services. That is called false advertising and I will be contacting the State Attorney's office and filing civil complaints..

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...Lied about frame prices, you can get much cheaper products at Wal Mart, and probably better quality too. This is a scam that no one should fall prey to. They falsely advertise about reduced prices when they are charging up the butt and at exorbitant prices...

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Visionworks and Americas Best Contacts Eyeglasses Pros and Cons

Pros
  • Variety
  • Terrable
  • Receptionist was nice
  • Location
  • Some of the staff
  • Doctor and staff
Cons
  • Horrible customer service
  • Poor customer service representatives
  • Not-so-caring-staff
  • Pushy and incompetent optomitrist
  • Lack of customer service
  • False advertising

Visionworks and Americas Best Contacts Eyeglasses Most Positive Reviews

Top rated reviews
5

I had to go into this location to see what all the hype was about and had an AWESOME experience. Everyone was very...

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5

I have an issue with my contact lense the breathable sofmeds. I just opened a brand new box and theres this filmy gunk...

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5

I went to the Collierville store on Byhalia and Poplar to buy some new glasses. The staff was very friendly and kind....

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5

I win in that exam on January 10th. I got the two pair progressive non line bifocals. I had one pair made to glasses...

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Visionworks and Americas Best Contacts Eyeglasses Most Critical Reviews

Lowest rated reviews
1

I will never go to this store again. I took my 6 year old in for an eye exam, which we waited over 45 minutes after our...

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1

I have had to deal with a self-important employee of America's Best in Largo, Florida who refuses to okay my contact...

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1

My ins.allows 129.00 towards a frame.Visioncrooks in Lancaster Pa.Gave me a wopping 20.00 off? They she blamed it on...

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1

They have very poor customer service skills and incompetent managers. They don't put customers first the manager walks...

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Visionworks and Americas Best Contacts Eyeglasses Latest Reviews

Recent published reviews
No votes

Very rude staff. Not professional

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No votes

They ordered progressive lenses and I distinctly said when I placed my order that I DO NOT want any bifocals. That was...

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1.8

I went to go pick up my new eyes glasses I purchased there 2 weeks ago and went to get them adjusted and the front desk...

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1.4

I went to get glasses and contacts.
I asked the Rep why did I not get two pairs for $69.00. He started to.talk about STOC...

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Visionworks and Americas Best Contacts Eyeglasses Products and Services

Most reviewed product and services
  • Visionworks Eyeglasses (73 reviews)
  • Visionworks Customer Care (55 reviews)
  • Visionworks Eye Exam (31 reviews)
  • Americas Best Contacts Eyeglasses Eye Exam (141 reviews)
  • Americas Best Contacts Eyeglasses Customer Care (29 reviews)
  • Americas Best Contacts Eyeglasses Eyeglasses (19 reviews)