PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Americas Best Contacts Eyeglasses and Visionworks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Americas Best Contacts Eyeglasses
Visionworks

Americas Best Contacts Eyeglasses and Visionworks Overview

Total reviews 441 410
Company responses 0 0
Issues resolved 3 2

Americas Best Contacts Eyeglasses and Visionworks Consumer Ratings

Rank
97 out of 495 in Medical Supplies and Equipment category
72 out of 495 in Medical Supplies and Equipment category
Customer service
67 in category
68 in category
Price Affordability
118 in category
78 in category
Diversity of Products or Services
89 in category
67 in category
Product or Service Quality
83 in category
71 in category

Americas Best Contacts Eyeglasses and Visionworks Rating Details

Customer service
1.7 (110 reviews)
1.7 (181 reviews)
Reviewer's quote

...The level of customer service was extremely egregious. The doctor, Dr. Yang, performed a questionably rushed eye exam that took less than 5 minutes...

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I’m writing this email because I tried calling customer service and after waiting 15 minutes a person answered but then after I said I want to make a complaint I was hung up on. Now I’ve been sitting on hold for over 25 minutes. I want to make a complaint about a store manager the store is located...

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Price Affordability
2 (93 reviews)
2.3 (148 reviews)
Reviewer's quote

...will cost me three times the amount of your price of $99. I don't think it's fair that you advertise for one price and charge a different price because of the prescription. if the price is 69 or $99...

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...She said your price will be 230. 00. I said with my insurance? She said yes! Then my husband comes with his, sits down and she tells him the same thing...

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Diversity of Products or Services
2.1 (85 reviews)
2.4 (144 reviews)
Reviewer's quote

...Lied about frame prices, you can get much cheaper products at Wal Mart, and probably better quality too. This is a scam that no one should fall prey to. They falsely advertise about reduced prices when they are charging up the butt and at exorbitant prices...

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...In your Bend Oregon store it has been months since you have been able to provide those services. That is called false advertising and I will be contacting the State Attorney's office and filing civil complaints..

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Product or Service Quality
1.8 (80 reviews)
1.9 (151 reviews)
Reviewer's quote

...Americas best says you half to buy warrantee even to cover defective product. Would not do anything other than sell me new frames at full cost of new glasses LensCrafters fixed them for free..

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...Today, however, it was just the opposite! I received NO CUSTOMER SERVICE at all! I gave them my name, a girl went to get the glasses , came back , saturated the seat and desk stating that after it dried I could have a seat...

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Americas Best Contacts Eyeglasses and Visionworks Pros and Cons

Pros
  • Location
  • Some of the staff
  • Doctor and staff
  • Variety
  • Terrable
  • Receptionist was nice
Cons
  • Pushy and incompetent optomitrist
  • Lack of customer service
  • False advertising
  • Horrible customer service
  • Not-so-caring-staff
  • Poor customer service representatives

Americas Best Contacts Eyeglasses and Visionworks Most Positive Reviews

Top rated reviews
5

I have an issue with my contact lense the breathable sofmeds. I just opened a brand new box and theres this filmy gunk...

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5

I had to go into this location to see what all the hype was about and had an AWESOME experience. Everyone was very...

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5

I win in that exam on January 10th. I got the two pair progressive non line bifocals. I had one pair made to glasses...

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5

I went to the Collierville store on Byhalia and Poplar to buy some new glasses. The staff was very friendly and kind....

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Americas Best Contacts Eyeglasses and Visionworks Most Critical Reviews

Lowest rated reviews
1

I have had to deal with a self-important employee of America's Best in Largo, Florida who refuses to okay my contact...

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1

I will never go to this store again. I took my 6 year old in for an eye exam, which we waited over 45 minutes after our...

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1

They have very poor customer service skills and incompetent managers. They don't put customers first the manager walks...

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1

My ins.allows 129.00 towards a frame.Visioncrooks in Lancaster Pa.Gave me a wopping 20.00 off? They she blamed it on...

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Americas Best Contacts Eyeglasses and Visionworks Latest Reviews

Recent published reviews
1

Dropped off my Versace sunglasses ordered four new pairs of regular glasses. They called me up to tell me they lost my...

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No votes

Good day,
I have gone to Visionworks several times before my last two visits. I was pleased with the doctor at the locati...

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1

So I made my appointment online this morning and I called to confirm the appointment when the first person hangs I up...

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2.1

I’m writing this email because I tried calling customer service and after waiting 15 minutes a person answered but then...

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Americas Best Contacts Eyeglasses and Visionworks Products and Services

Most reviewed product and services
  • Americas Best Contacts Eyeglasses Eye Exam (141 reviews)
  • Americas Best Contacts Eyeglasses Customer Care (31 reviews)
  • Americas Best Contacts Eyeglasses Eyeglasses (21 reviews)
  • Visionworks Eyeglasses (72 reviews)
  • Visionworks Customer Care (59 reviews)
  • Visionworks Eye Exam (32 reviews)