PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Americas Best Contacts Eyeglasses and Pearle Vision as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Americas Best Contacts Eyeglasses
Pearle Vision

Americas Best Contacts Eyeglasses and Pearle Vision Overview

Total reviews 467 376
Company responses 0 0
Issues resolved 3 3

Americas Best Contacts Eyeglasses and Pearle Vision Consumer Ratings

Rank
164 out of 910 in Medical Supplies and Equipment category
145 out of 910 in Medical Supplies and Equipment category
Customer service
115 in category
121 in category
Price Affordability
160 in category
187 in category
Diversity of Products or Services
155 in category
147 in category
Product or Service Quality
174 in category
151 in category

Americas Best Contacts Eyeglasses and Pearle Vision Rating Details

Customer service
1.8
(124 reviews)
1.7
(126 reviews)
Reviewer's quote

...I don't believe in rewarding what is among the sorriest excuses of customer service that I have had in a very, very long time, and I hope you won't either. I will be spreading the word on this experience for quite some time to come..

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Poor customer service. I have called and sent messages and I get no response. I asked to speak to a manager and still no call back..

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Price Affordability
2
(108 reviews)
2
(106 reviews)
Reviewer's quote

...I literally had to haggle them down to a reasonable price even with insurance. Total cost of $209. I paid for the pair and immediately had a sinking feeling, but couldn't put my finger on why...

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Like why would I allow myself to just get ripped off like that when clearly I seen the same pair of glasses almost half the price cheaper online And I'm pissed off about it. I believe the girl I spoke to's name was Chrissy or something anyways anyways thanks for your time my phone number is...

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Diversity of Products or Services
2.1
(100 reviews)
2.2
(107 reviews)
Reviewer's quote

...I will not be buying any products from Americas Best ever again..

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...The warranty is obviously because their products are such crap. Beware that Pearl sells defective products and does not care at all about it. Even my cheap *** glasses from Americas Best lasted 3 years before the coating started to come off...

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Product or Service Quality
1.7
(94 reviews)
1.8
(106 reviews)
Reviewer's quote

...Her customer service skills defiantly need to be improved. If you do not like your job then go elsewhere and work where you do not have to interact with people..

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...He has excellent customer service. I was in and out in 10 minutes. My glasses were ordered and he told me about the amazing buy 1 get 1 offer, which I agreed to...

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Americas Best Contacts Eyeglasses and Pearle Vision Pros and Cons

Pros
  • Location
  • Some of the staff
  • Doctor and staff
  • Optometrists
  • Nice frames
  • Friendly service
Cons
  • Pushy and incompetent optomitrist
  • Lack of customer service
  • False advertising
  • Low quality of service
  • Run around and bad service
  • Front desk answer and excuses

Americas Best Contacts Eyeglasses and Pearle Vision Most Positive Reviews

Top rated reviews
5

I went to the America's Best in Cincinnati (Eastgate, zip: 45245). I initially canceled my appointment due to poor...

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5

I could not read out of my glasses. I had to lift them up to read from the bifocals. The frame I chose was to large and...

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5

I win in that exam on January 10th. I got the two pair progressive non line bifocals. I had one pair made to glasses...

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5

I was so pleased with the service I received from start to finish with the Orland Park Location.
I had problems with my l...

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Americas Best Contacts Eyeglasses and Pearle Vision Most Critical Reviews

Lowest rated reviews
1

My mom and I went to American Best in Grrenville SC on Haywood Road in June (2015) we paid $400 we gave them our...

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1

I paid over $400 for a super nice set of glasses. When they came in they were thicker than pop bottles! I bought titaniu...

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1

Horrible online service. Ordered contacts on the 8th. It's the 23rd and they don't even have them in the warehouse. Now...

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1

Pearle vision in ferndale Mi is the worst place to visit. You be dam sure you pick the frame the first time or your...

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Americas Best Contacts Eyeglasses and Pearle Vision Latest Reviews

Recent published reviews
No votes

I have insurance, was never told they did not take my insurance, in fact, I was told that they did and that it would...

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No votes

I purchased a pair of glasses at calgary store. I have purchased my glasses at Pearl vision since early 80s Tried this...

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2.1

My wife had a bad experience with Lasik Plus, and needed glasses to get her through the next 5 weeks until the correctiv...

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No votes

I want to speak to a customer service representative, can i please get a phone number to speak with someone?

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