PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Americas Best Contacts Eyeglasses and Pearle Vision as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Americas Best Contacts Eyeglasses
Pearle Vision

Americas Best Contacts Eyeglasses and Pearle Vision Overview

Total reviews
421
251
Company responses
0
0
Issues resolved
3
1

Americas Best Contacts Eyeglasses was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 421 reviews. It is 170 reviews more than Pearle Vision received since Jul 19, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Americas Best Contacts Eyeglasses customer support team than with Pearle Vision customer service.

Americas Best Contacts Eyeglasses and Pearle Vision Consumer Ratings

Rank
77 out of 636 in Medical Supplies and Equipment category
60 out of 636 in Medical Supplies and Equipment category
Customer service
53 in category
46 in category
Price Affordability
101 in category
100 in category
Diversity of Products or Services
81 in category
70 in category

According to consumer ratings and reviews, Pearle Vision ranks 17 points higher in the Medical Supplies and Equipment category than Americas Best Contacts Eyeglasses. People gave Americas Best Contacts Eyeglasses 1.8 stars for Customer service criterion in Medical Supplies and Equipment category and it is 153 points higher than the worst rated brand in this category. At the same time, Pearle Vision was rated 2 stars for Customer service criterion in this category and it is 160 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Pearle Vision has a higher rating than Pearle Vision. Regarding Diversity of Products or Services criterion, consumers gave Americas Best Contacts Eyeglasses 2.1 stars and it is 61% greater than other in category. Pearle Vision however was rated 2.3 stars and it is 66% greater than other in category.

Americas Best Contacts Eyeglasses and Pearle Vision Rating Details

Customer service
1.8 (97 reviews)
2 (57 reviews)
Reviewer's quote

...Worst customer service ever. One older woman left in tears. One family waited over an hour to get help...

PissedConsumer1717673

I am pearl vision customer for many years in past. Few days ago I go in Tukwila location and new staff is there. I talk with employee name Sean, and he is worst customer experience ever...

Gordan
Price Affordability
2 (82 reviews)
2 (44 reviews)
Reviewer's quote

...will cost me three times the amount of your price of $99. I don't think it's fair that you advertise for one price and charge a different price because of the prescription. if the price is 69 or $99...

Tyrique

...There was never any mention of price difference. I got home and called the manager who was the same person I talked to in the store when I picked them up and she told me there was a miscommunication and that I could get the logo for an additional $188. 00..

Mary L
Diversity of Products or Services
2.1 (78 reviews)
2.3 (47 reviews)
Reviewer's quote

Went in for the two pair for $99 deal for my 12 year old. Eye exam went well. Clerk who checked us out slid a post it with the price across the table to me with $445.00 written on it. When questioned, she stated the higher price was due to my son's lenses. When questioned repeatedly about where it...

Vanessa D

I have had no one follow up or call back regarding a refund, as promised. Instead, they’ve placed blamed on a new employee who has since been fired. I’ve made two trips to the store and gotten absolutely nowhere. I returned two pairs of glasses within 30 days and am currently disputing the charges...

Lynn S

Americas Best Contacts Eyeglasses and Pearle Vision Pros and Cons

Pros
  • Location
  • Some of the staff
  • Doctor and staff
  • Products
  • Friendly service
  • Customer service
Cons
  • Pushy and incompetent optomitrist
  • Lack of customer service
  • False advertising
  • Customer service
  • Low quality of service
  • Front desk answer and excuses

Americas Best Contacts Eyeglasses and Pearle Vision Most Positive Reviews

Top rated reviews
5

I have an issue with my contact lense the breathable sofmeds. I just opened a brand new box and theres this filmy gunk...

5

I am very pleasure with the custumer service in Pear Vision in Plaza del Caribe Ponce. The Dr response all my questions...

Americas Best Contacts Eyeglasses and Pearle Vision Most Critical Reviews

Lowest rated reviews
1

I have had to deal with a self-important employee of America's Best in Largo, Florida who refuses to okay my contact...

1

My husband and I were inquiring about ordering new lenses and possibly purchasing new frames. We asked about what we...

Americas Best Contacts Eyeglasses and Pearle Vision Latest Reviews

Recent published reviews
1

First visit when store opened fine. Two next visits a nightmare. Painfully slow staff and smirking manager. Fellow...

Read all 421 reviews
1

I am pearl vision customer for many years in past. Few days ago I go in Tukwila location and new staff is there. I talk...

Read all 251 reviews

Americas Best Contacts Eyeglasses and Pearle Vision Products and Services

Most reviewed product and services
  • Americas Best Contacts Eyeglasses Eye Exam (137 reviews)
  • Americas Best Contacts Eyeglasses Customer Care (28 reviews)
  • Americas Best Contacts Eyeglasses Eyeglasses (16 reviews)
  • Pearle Vision Customer Care (29 reviews)
  • Pearle Vision Eyeglasses (12 reviews)
  • Pearle Vision Repair (10 reviews)