PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jcpenney Optical and Americas Best Contacts Eyeglasses as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jcpenney Optical
Americas Best Contacts Eyeglasses

Jcpenney Optical and Americas Best Contacts Eyeglasses Overview

Total reviews
154
424
Company responses
0
0
Issues resolved
0
3

Americas Best Contacts Eyeglasses was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 424 reviews. It is 270 reviews more than Jcpenney Optical received since Aug 8, 2010.

Jcpenney Optical and Americas Best Contacts Eyeglasses Consumer Ratings

Rank
103 out of 565 in Medical Supplies and Equipment category
77 out of 565 in Medical Supplies and Equipment category
Customer service
86 in category
51 in category
Product or Service Quality
106 in category
68 in category
Price Affordability
71 in category
101 in category

According to consumer ratings and reviews, Americas Best Contacts Eyeglasses ranks 26 points higher in the Medical Supplies and Equipment category than Jcpenney Optical. People gave Jcpenney Optical 1.4 stars for Customer service criterion in Medical Supplies and Equipment category and it is 123 points higher than the worst rated brand in this category. At the same time, Americas Best Contacts Eyeglasses was rated 1.8 stars for Customer service criterion in this category and it is 158 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Americas Best Contacts Eyeglasses has a higher rating than Jcpenney Optical. Regarding Price Affordability criterion, consumers gave Jcpenney Optical 2.2 stars and it is 66% greater than other in category. Americas Best Contacts Eyeglasses however was rated 2 stars and it is 52% greater than other in category.

Jcpenney Optical and Americas Best Contacts Eyeglasses Rating Details

Customer service
1.4 (90 reviews)
1.8 (99 reviews)
Reviewer's quote

...What? I don't know if I call this customer service number if they can help or not. 400. 00 is a lot of money when you are on a fixed income...

ELIZABETH M

...Poor customer service..

Aylan
Product or Service Quality
1.5 (80 reviews)
1.9 (70 reviews)
Reviewer's quote

First thing I see as I walked up to the service counter is an employee polishing her nails. After finishing my paperwork I go to the counter again and the same employee is applying eyeliner. I thought wow how is she even working here with such disreguard to not only her place of work but also the...

PissedConsumer1515995

...Worst customer service ever. One older woman left in tears. One family waited over an hour to get help...

PissedConsumer1717673
Price Affordability
2.2 (78 reviews)
2 (84 reviews)
Reviewer's quote

THEY DID NOT! Like most optical centers Penny's always has some super; $99/Buy One Get One /half price, bait and switch. The Manager Scott up sold me From $99 to $400 assuring that the anti-reflective lenses would help with night driving. There is virtually no difference in the night glare with or...

PissedConsumer1097272

...will cost me three times the amount of your price of $99. I don't think it's fair that you advertise for one price and charge a different price because of the prescription. if the price is 69 or $99...

Tyrique

Jcpenney Optical and Americas Best Contacts Eyeglasses Pros and Cons

Pros
  • Selection of glasses
  • Do no like
  • Dr lelonek
  • Location
  • Some of the staff
  • Doctor and staff
Cons
  • Customer service
  • Defective glasses
  • Wait time for glasses
  • Pushy and incompetent optomitrist
  • Lack of customer service
  • False advertising

Jcpenney Optical and Americas Best Contacts Eyeglasses Most Positive Reviews

Top rated reviews
5

I cannot see out of my no libe lenses at allcannot read or even find the place to read. They are both useless. Went...

5

I have an issue with my contact lense the breathable sofmeds. I just opened a brand new box and theres this filmy gunk...

Jcpenney Optical and Americas Best Contacts Eyeglasses Most Critical Reviews

Lowest rated reviews
1

I went to JCPenney Optical in Westfield Mall in Florida because I heard about their 60% off glasses deal. I have a...

1

I have had to deal with a self-important employee of America's Best in Largo, Florida who refuses to okay my contact...

Jcpenney Optical and Americas Best Contacts Eyeglasses Latest Reviews

Recent published reviews
1

I ordered a pair of 7 for all mankind glasses in blue. It took 3 weeks for them to come in. I tried them on and they...

Read all 154 reviews

I went and got my flames they were on sale from $179.00 to $99.00 I ask the sales person to keep them for me until the...

Read all 424 reviews

Jcpenney Optical and Americas Best Contacts Eyeglasses Products and Services

Most reviewed product and services
  • Jcpenney Optical Eyeglasses (69 reviews)
  • Jcpenney Optical Customer Care (25 reviews)
  • Jcpenney Optical Manager (7 reviews)
  • Americas Best Contacts Eyeglasses Eye Exam (139 reviews)
  • Americas Best Contacts Eyeglasses Customer Care (28 reviews)
  • Americas Best Contacts Eyeglasses Eyeglasses (16 reviews)