PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Americas Best Contacts Eyeglasses and Jcpenney Optical as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Americas Best Contacts Eyeglasses
Jcpenney Optical

Americas Best Contacts Eyeglasses and Jcpenney Optical Overview

Total reviews
421
154
Company responses
0
0
Issues resolved
3
0

Americas Best Contacts Eyeglasses was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 421 reviews. It is 267 reviews more than Jcpenney Optical received since Aug 8, 2010.

Americas Best Contacts Eyeglasses and Jcpenney Optical Consumer Ratings

Rank
77 out of 636 in Medical Supplies and Equipment category
106 out of 636 in Medical Supplies and Equipment category
Customer service
53 in category
85 in category
Price Affordability
101 in category
71 in category
Diversity of Products or Services
81 in category
98 in category

According to consumer ratings and reviews, Americas Best Contacts Eyeglasses ranks 29 points higher in the Medical Supplies and Equipment category than Jcpenney Optical. People gave Americas Best Contacts Eyeglasses 1.8 stars for Customer service criterion in Medical Supplies and Equipment category and it is 153 points higher than the worst rated brand in this category. At the same time, Jcpenney Optical was rated 1.4 stars for Customer service criterion in this category and it is 121 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Jcpenney Optical has a higher rating than Americas Best Contacts Eyeglasses. Regarding Diversity of Products or Services criterion, consumers gave Americas Best Contacts Eyeglasses 2.1 stars and it is 61% greater than other in category. Jcpenney Optical however was rated 2 stars and it is 52% greater than other in category.

Americas Best Contacts Eyeglasses and Jcpenney Optical Rating Details

Customer service
1.8 (97 reviews)
1.4 (90 reviews)
Reviewer's quote

...Worst customer service ever. One older woman left in tears. One family waited over an hour to get help...

PissedConsumer1717673

...When I arrived there was a customer selecting frames, and I was taken in for my eye exam. I want to let you know the Optometrist was GREAT! He was very thorough and explained to me my declining vision. He wrote my prescription for lightly medicated glasses and walked me back to the common area...

Sharia B
Price Affordability
2 (82 reviews)
2.2 (78 reviews)
Reviewer's quote

...will cost me three times the amount of your price of $99. I don't think it's fair that you advertise for one price and charge a different price because of the prescription. if the price is 69 or $99...

Tyrique

THEY DID NOT! Like most optical centers Penny's always has some super; $99/Buy One Get One /half price, bait and switch. The Manager Scott up sold me From $99 to $400 assuring that the anti-reflective lenses would help with night driving. There is virtually no difference in the night glare with or...

PissedConsumer1097272
Diversity of Products or Services
2.1 (78 reviews)
2 (76 reviews)
Reviewer's quote

Went in for the two pair for $99 deal for my 12 year old. Eye exam went well. Clerk who checked us out slid a post it with the price across the table to me with $445.00 written on it. When questioned, she stated the higher price was due to my son's lenses. When questioned repeatedly about where it...

Vanessa D

Early June 2018 i purchased regular glasses and sunglasses. When they arrived I could not read anything from either of them. They were sent back. Today, after my month long trip that I told them i was going on, and they put a rush order to get them here before my trip, that did not happen.Today,...

Yonis

Americas Best Contacts Eyeglasses and Jcpenney Optical Pros and Cons

Pros
  • Location
  • Some of the staff
  • Doctor and staff
  • Selection of glasses
  • Do no like
  • Dr lelonek
Cons
  • Pushy and incompetent optomitrist
  • Lack of customer service
  • False advertising
  • Customer service
  • Defective glasses
  • Wait time for glasses

Americas Best Contacts Eyeglasses and Jcpenney Optical Most Positive Reviews

Top rated reviews
5

I have an issue with my contact lense the breathable sofmeds. I just opened a brand new box and theres this filmy gunk...

5

I cannot see out of my no libe lenses at allcannot read or even find the place to read. They are both useless. Went...

Americas Best Contacts Eyeglasses and Jcpenney Optical Most Critical Reviews

Lowest rated reviews
1

I have had to deal with a self-important employee of America's Best in Largo, Florida who refuses to okay my contact...

1

I went to JCPenney Optical in Westfield Mall in Florida because I heard about their 60% off glasses deal. I have a...

Americas Best Contacts Eyeglasses and Jcpenney Optical Latest Reviews

Recent published reviews
1

First visit when store opened fine. Two next visits a nightmare. Painfully slow staff and smirking manager. Fellow...

Read all 421 reviews
1

I ordered a pair of 7 for all mankind glasses in blue. It took 3 weeks for them to come in. I tried them on and they...

Read all 154 reviews

Americas Best Contacts Eyeglasses and Jcpenney Optical Products and Services

Most reviewed product and services
  • Americas Best Contacts Eyeglasses Eye Exam (137 reviews)
  • Americas Best Contacts Eyeglasses Customer Care (28 reviews)
  • Americas Best Contacts Eyeglasses Eyeglasses (16 reviews)
  • Jcpenney Optical Eyeglasses (69 reviews)
  • Jcpenney Optical Customer Care (25 reviews)
  • Jcpenney Optical Shipping Service (7 reviews)