PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Americas Best Contacts Eyeglasses and Jcpenney Optical as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Americas Best Contacts Eyeglasses
Jcpenney Optical

Americas Best Contacts Eyeglasses and Jcpenney Optical Overview

Total reviews 447 177
Company responses 0 0
Issues resolved 3 0

Americas Best Contacts Eyeglasses and Jcpenney Optical Consumer Ratings

Rank
102 out of 580 in Medical Supplies and Equipment category
125 out of 580 in Medical Supplies and Equipment category
Customer service
70 in category
108 in category
Price Affordability
122 in category
92 in category
Diversity of Products or Services
88 in category
117 in category
Product or Service Quality
88 in category
122 in category

Americas Best Contacts Eyeglasses and Jcpenney Optical Rating Details

Customer service
1.7 (113 reviews)
1.4 (101 reviews)
Reviewer's quote

...I called customer service to speak with the manager of the store. Now making a third pair. After reading reviews, this seems to be the normal way America's Best operates..

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...better, but to give you my every day glasses is tuff because I can not see out of my old lenses and it takes two weeks for them to come back, Plus and your customer service rep advised me that you accept Independent Health and she even billed the account in front of me. I was denied for non par...

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Price Affordability
2 (97 reviews)
2.1 (88 reviews)
Reviewer's quote

...Then the last associate who is telling me the prices and I said I want the best lens you sell for my glasses. She replies $55 per frame. I said no problem...

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...00 two pair for one price glasses. It has been 3 weeks and can't reach them by phone!..

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Diversity of Products or Services
2.1 (89 reviews)
1.9 (82 reviews)
Reviewer's quote

...think that your services are incorrect if you advertise a price that is the price you should sell for not increase the price because you feel. the prescription is too strong to fill for that price..

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...Wow jcpenny great customer services you have ..

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Product or Service Quality
1.8 (82 reviews)
1.4 (88 reviews)
Reviewer's quote

Wound up spending $678 for two pairs and exam! Customer service was sub-par, and staff was not very friendly. Frames all looked the same. To be fair to them, I must say I had opted for the transition lens and I needed bifocals, but after consulting all the competition, I could have saved over...

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...My mistake to think that JC Penny cared about quality and customer service..

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Americas Best Contacts Eyeglasses and Jcpenney Optical Pros and Cons

Pros
  • Location
  • Some of the staff
  • Doctor and staff
  • Selection of glasses
  • Do no like
  • Dr lelonek
Cons
  • Pushy and incompetent optomitrist
  • Lack of customer service
  • Truth about what it costs
  • Customer service
  • Poor quality of glasses
  • Defective glasses

Americas Best Contacts Eyeglasses and Jcpenney Optical Most Positive Reviews

Top rated reviews
5

I have an issue with my contact lense the breathable sofmeds. I just opened a brand new box and theres this filmy gunk...

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5

I cannot see out of my no libe lenses at allcannot read or even find the place to read. They are both useless. Went...

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5

I win in that exam on January 10th. I got the two pair progressive non line bifocals. I had one pair made to glasses...

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5

I have been buying my glasses at Penny's for many years. Never had a problem until last visit. Everyone helped me...

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Americas Best Contacts Eyeglasses and Jcpenney Optical Most Critical Reviews

Lowest rated reviews
1

I have had to deal with a self-important employee of America's Best in Largo, Florida who refuses to okay my contact...

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1

I went to JCPenney Optical in Westfield Mall in Florida because I heard about their 60% off glasses deal. I have a...

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1

They have very poor customer service skills and incompetent managers. They don't put customers first the manager walks...

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1

They are horrible scratch like no eye glasses I've ever seen 60 days old they are far worse than my old glasses 6 years...

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Americas Best Contacts Eyeglasses and Jcpenney Optical Latest Reviews

Recent published reviews
1.8

I had to reorder glasses because the lenses did not fit in the frame. The middle aged woman that helped did a *** job...

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No votes

They dont know what happened why its taking so long to get my glasses

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1.3

Came in to get the 2 pair $69 deal. Wound up spending $678 for two pairs and exam! Customer service was sub-par, and...

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1

I am so mad!!!! Ive been to JC Pennys optical 5 times!!! And they are never open!!! Their website says theyre open NOW...

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Americas Best Contacts Eyeglasses and Jcpenney Optical Products and Services

Most reviewed product and services
  • Americas Best Contacts Eyeglasses Eye Exam (142 reviews)
  • Americas Best Contacts Eyeglasses Eyeglasses (23 reviews)
  • Americas Best Contacts Eyeglasses Deal (14 reviews)
  • Jcpenney Optical Eyeglasses (72 reviews)
  • Jcpenney Optical Shipping Service (9 reviews)
  • Jcpenney Optical Manager (7 reviews)