PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GlassesUSA and Americas Best Contacts Eyeglasses as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GlassesUSA
Americas Best Contacts Eyeglasses

GlassesUSA and Americas Best Contacts Eyeglasses Overview

Total reviews
335
421
Company responses
0
0
Issues resolved
6
3

Americas Best Contacts Eyeglasses was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 421 reviews. It is 86 reviews more than GlassesUSA received since Nov 24, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with GlassesUSA customer support team than with Americas Best Contacts Eyeglasses customer service.

GlassesUSA and Americas Best Contacts Eyeglasses Consumer Ratings

Rank
115 out of 636 in Medical Supplies and Equipment category
77 out of 636 in Medical Supplies and Equipment category
Customer service
109 in category
53 in category
Product or Service Quality
111 in category
70 in category
Reliability
100 in category
70 in category

According to consumer ratings and reviews, Americas Best Contacts Eyeglasses ranks 38 points higher in the Medical Supplies and Equipment category than GlassesUSA. People gave GlassesUSA 1.2 stars for Customer service criterion in Medical Supplies and Equipment category and it is 97 points higher than the worst rated brand in this category. At the same time, Americas Best Contacts Eyeglasses was rated 1.8 stars for Customer service criterion in this category and it is 153 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Americas Best Contacts Eyeglasses has a higher rating than GlassesUSA. Regarding Reliability criterion, consumers gave GlassesUSA 1.1 stars and it is 51% greater than other in category. Americas Best Contacts Eyeglasses however was rated 1.5 stars and it is 66% greater than other in category.

GlassesUSA and Americas Best Contacts Eyeglasses Rating Details

Customer service
1.2 (206 reviews)
1.8 (97 reviews)
Reviewer's quote

...Problem is that; if something goes wrong, customer service has no contact with the production facility(s). Company is a HUGE conglomerate based in Italy, and is the owner of many high-end brands. I love Italy and speak Italian, but business arrangements there are sometimes disorganized...

PissedConsumer1688875

...Worst customer service ever. One older woman left in tears. One family waited over an hour to get help...

PissedConsumer1717673
Product or Service Quality
1.3 (166 reviews)
1.9 (68 reviews)
Reviewer's quote

...If this was a product malfunction, I could understand. However, this is a prescription fulfillment (optician) error which I doctor found when examining my glasses at my next appointment. BEWARE CONSUMERS..

Carla J

Went in for the two pair for $99 deal for my 12 year old. Eye exam went well. Clerk who checked us out slid a post it with the price across the table to me with $445.00 written on it. When questioned, she stated the higher price was due to my son's lenses. When questioned repeatedly about where it...

Vanessa D
Reliability
1.1 (153 reviews)
1.5 (56 reviews)
Reviewer's quote

3 shipments all incorrect. Lies about sending an RA. Two supervisors lied about what they would do to help. They have done nothing. Almost 4 months trying to solve this issue. I wrote corporate , no reply.

Dan B

This is the most unprofessional place that my family and I have gone to to get eye exams!!! The first problem was the employees do not wipe down the eye test machines after each use, the machines where you have the air blown into your eye, or see the little house in the background, then they had a...

PissedConsumer1668533

GlassesUSA and Americas Best Contacts Eyeglasses Pros and Cons

Pros
  • Selection of glasses
  • Prices
  • Pathethic
  • Location
  • Some of the staff
  • Doctor and staff
Cons
  • Customer service
  • Management does not resolve issues
  • Repeatedly ignore customer requests
  • Pushy and incompetent optomitrist
  • Lack of customer service
  • False advertising

GlassesUSA and Americas Best Contacts Eyeglasses Most Positive Reviews

Top rated reviews
5

I was about to make a purchase at GlassesUSA, but their online "recommendation" insisted me to purchase the anti-reflect...

5

I have an issue with my contact lense the breathable sofmeds. I just opened a brand new box and theres this filmy gunk...

GlassesUSA and Americas Best Contacts Eyeglasses Most Critical Reviews

Lowest rated reviews
1

I ordered prescription sunglasses in early August. I received an email about a week later stating that they were "held...

1

I have had to deal with a self-important employee of America's Best in Largo, Florida who refuses to okay my contact...

GlassesUSA and Americas Best Contacts Eyeglasses Latest Reviews

Recent published reviews
1

THIS IS A FOREIGN COMPANY NOT A USA COMPANY ASIAN CRAP THE LENSES ARE ***

Read all 335 reviews
1

First visit when store opened fine. Two next visits a nightmare. Painfully slow staff and smirking manager. Fellow...

Read all 421 reviews

GlassesUSA and Americas Best Contacts Eyeglasses Products and Services

Most reviewed product and services
  • Glassesusa Customer Care (55 reviews)
  • Glassesusa Eyeglasses (45 reviews)
  • Glassesusa Shipping Service (37 reviews)
  • Americas Best Contacts Eyeglasses Eye Exam (137 reviews)
  • Americas Best Contacts Eyeglasses Customer Care (28 reviews)
  • Americas Best Contacts Eyeglasses Eyeglasses (16 reviews)