PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Americas Best Contacts Eyeglasses and GlassesUSA as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Americas Best Contacts Eyeglasses
GlassesUSA

Americas Best Contacts Eyeglasses and GlassesUSA Overview

Total reviews
424
340
Company responses
0
0
Issues resolved
3
6

Americas Best Contacts Eyeglasses was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 424 reviews. It is 84 reviews more than GlassesUSA received since Nov 24, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with GlassesUSA customer support team than with Americas Best Contacts Eyeglasses customer service.

Americas Best Contacts Eyeglasses and GlassesUSA Consumer Ratings

Rank
77 out of 568 in Medical Supplies and Equipment category
112 out of 568 in Medical Supplies and Equipment category
Customer service
50 in category
109 in category
Price Affordability
101 in category
68 in category
Diversity of Products or Services
79 in category
80 in category

According to consumer ratings and reviews, Americas Best Contacts Eyeglasses ranks 35 points higher in the Medical Supplies and Equipment category than GlassesUSA. People gave Americas Best Contacts Eyeglasses 1.8 stars for Customer service criterion in Medical Supplies and Equipment category and it is 159 points higher than the worst rated brand in this category. At the same time, GlassesUSA was rated 1.2 stars for Customer service criterion in this category and it is 100 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that GlassesUSA has a higher rating than Americas Best Contacts Eyeglasses. Regarding Diversity of Products or Services criterion, consumers gave Americas Best Contacts Eyeglasses 2.1 stars and it is 62% greater than other in category. GlassesUSA however was rated 2.1 stars and it is 62% greater than other in category.

Americas Best Contacts Eyeglasses and GlassesUSA Rating Details

Customer service
1.8 (99 reviews)
1.2 (208 reviews)
Reviewer's quote

...Poor customer service..

Aylan

...Problem is that; if something goes wrong, customer service has no contact with the production facility(s). Company is a HUGE conglomerate based in Italy, and is the owner of many high-end brands. I love Italy and speak Italian, but business arrangements there are sometimes disorganized...

PissedConsumer1688875
Price Affordability
2 (84 reviews)
2.2 (148 reviews)
Reviewer's quote

...will cost me three times the amount of your price of $99. I don't think it's fair that you advertise for one price and charge a different price because of the prescription. if the price is 69 or $99...

Tyrique

...I will not be using the 50% credit as there are many reputable places to order glasses at a reasonable price. Read the fine print on the 100% money back guarantee and 365-day warranty..

Jim B
Diversity of Products or Services
2.1 (78 reviews)
2.1 (149 reviews)
Reviewer's quote

...Lied about frame prices, you can get much cheaper products at Wal Mart, and probably better quality too. This is a scam that no one should fall prey to. They falsely advertise about reduced prices when they are charging up the butt and at exorbitant prices...

fuad k

Then I read the 2015 reviews from really angry customers who got royally screwed in money, in poor products, and in trying to return (those who received anything) poor merchandise. Stay tuned folks, let's see if I get my Ray Ban frames. I learned that GlassesUSA has an address in HIcksVille NY, and...

Adeola

Americas Best Contacts Eyeglasses and GlassesUSA Pros and Cons

Pros
  • Location
  • Some of the staff
  • Doctor and staff
  • Selection of glasses
  • Prices
  • Pathethic
Cons
  • Pushy and incompetent optomitrist
  • Lack of customer service
  • False advertising
  • Customer service
  • Management does not resolve issues
  • Wrong prescription

Americas Best Contacts Eyeglasses and GlassesUSA Most Positive Reviews

Top rated reviews
5

I have an issue with my contact lense the breathable sofmeds. I just opened a brand new box and theres this filmy gunk...

5

I was about to make a purchase at GlassesUSA, but their online "recommendation" insisted me to purchase the anti-reflect...

Americas Best Contacts Eyeglasses and GlassesUSA Most Critical Reviews

Lowest rated reviews
1

I have had to deal with a self-important employee of America's Best in Largo, Florida who refuses to okay my contact...

1

I ordered prescription sunglasses in early August. I received an email about a week later stating that they were "held...

Americas Best Contacts Eyeglasses and GlassesUSA Latest Reviews

Recent published reviews

I went and got my flames they were on sale from $179.00 to $99.00 I ask the sales person to keep them for me until the...

Read all 424 reviews
1.8

This company makes return seem easy, but once you get to return the item, they WILL push back.
They will keep on asking f...

Read all 340 reviews

Americas Best Contacts Eyeglasses and GlassesUSA Products and Services

Most reviewed product and services
  • Americas Best Contacts Eyeglasses Eye Exam (139 reviews)
  • Americas Best Contacts Eyeglasses Customer Care (28 reviews)
  • Americas Best Contacts Eyeglasses Eyeglasses (16 reviews)
  • Glassesusa Customer Care (57 reviews)
  • Glassesusa Eyeglasses (46 reviews)
  • Glassesusa Shipping Service (37 reviews)