PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Americas Best Contacts Eyeglasses and Cohens Fashion Optical as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Americas Best Contacts Eyeglasses
Cohens Fashion Optical

Americas Best Contacts Eyeglasses and Cohens Fashion Optical Overview

Total reviews 441 106
Company responses 0 0
Issues resolved 3 2

Americas Best Contacts Eyeglasses and Cohens Fashion Optical Consumer Ratings

Rank
97 out of 495 in Medical Supplies and Equipment category
129 out of 495 in Medical Supplies and Equipment category
Customer service
67 in category
97 in category
Price Affordability
118 in category
144 in category
Diversity of Products or Services
89 in category
129 in category
Product or Service Quality
83 in category
126 in category

Americas Best Contacts Eyeglasses and Cohens Fashion Optical Rating Details

Customer service
1.7 (110 reviews)
1.4 (32 reviews)
Reviewer's quote

...The level of customer service was extremely egregious. The doctor, Dr. Yang, performed a questionably rushed eye exam that took less than 5 minutes...

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I contacted this Cohen's store that told me to contact their headquarters’ customer service and provided me with the phone number. Numerous times, I called but that phone only had an answering machine hooked up. Despite leaving them numerous messages and time spent, Cohen's never returned my calls...

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Price Affordability
2 (93 reviews)
1.6 (23 reviews)
Reviewer's quote

...will cost me three times the amount of your price of $99. I don't think it's fair that you advertise for one price and charge a different price because of the prescription. if the price is 69 or $99...

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...I had bought reading glasses there in mid-December and had my eyes examined as part of the price. I had the misfortune of dealing with the so-called store manager: MEL. He tried to charge me again for an exam but that's not the issue here...

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Diversity of Products or Services
2.1 (85 reviews)
1.6 (22 reviews)
Reviewer's quote

...Lied about frame prices, you can get much cheaper products at Wal Mart, and probably better quality too. This is a scam that no one should fall prey to. They falsely advertise about reduced prices when they are charging up the butt and at exorbitant prices...

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...I would like to review this illegal crime that Cohen's Fashion Optical selling overprice health care service and reject to refund the consumer when the good/services not as expected. the address of this branch is 117 Orchard St. New York, NY 10002 P:(212)674-1986 cfo001@cohensfashionoptical...

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Product or Service Quality
1.8 (80 reviews)
1.3 (20 reviews)
Reviewer's quote

...Americas best says you half to buy warrantee even to cover defective product. Would not do anything other than sell me new frames at full cost of new glasses LensCrafters fixed them for free..

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I hope this review will 1) prevent future customers from falling victim to overpriced products & unprofessional customer service 2) will force the store to always DISCLOSE everything that I am about to tell you. First of all, I have been going to Cohen's Fashion Optical on W. 96th & Bway for a...

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Americas Best Contacts Eyeglasses and Cohens Fashion Optical Pros and Cons

Pros
  • Location
  • Some of the staff
  • Doctor and staff
  • Doctor steady
  • Sub par
  • Lousy product
Cons
  • Pushy and incompetent optomitrist
  • Lack of customer service
  • False advertising
  • Horrible customer service
  • Staff not honest
  • Do not use them

Americas Best Contacts Eyeglasses and Cohens Fashion Optical Most Positive Reviews

Top rated reviews
5

I have an issue with my contact lense the breathable sofmeds. I just opened a brand new box and theres this filmy gunk...

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5

The Dr. Is very professional and precise will tell you his opinion on whats best for your eyes. Valerie wa kind and help...

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5

I win in that exam on January 10th. I got the two pair progressive non line bifocals. I had one pair made to glasses...

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4.5

received a call back issues being resolved.

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Americas Best Contacts Eyeglasses and Cohens Fashion Optical Most Critical Reviews

Lowest rated reviews
1

I have had to deal with a self-important employee of America's Best in Largo, Florida who refuses to okay my contact...

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1

I ordered my glasses at the store on 53rd street, New York, on November 7th. At first, they gave me a bad quality...

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1

They have very poor customer service skills and incompetent managers. They don't put customers first the manager walks...

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1

I ordered a pair of prescription sunglasses which are not the right prescription at all. I was "examined" by someone cl...

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Americas Best Contacts Eyeglasses and Cohens Fashion Optical Latest Reviews

Recent published reviews
1

Dropped off my Versace sunglasses ordered four new pairs of regular glasses. They called me up to tell me they lost my...

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No votes

Cohens close the it's location in marketplace mall here in Rochester ny14623

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1

So I made my appointment online this morning and I called to confirm the appointment when the first person hangs I up...

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No votes

I went in to pay what I thought was final payment of $400 on $869 glasses. The woman said I owed a total of $869....I...

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Americas Best Contacts Eyeglasses and Cohens Fashion Optical Products and Services

Most reviewed product and services
  • Americas Best Contacts Eyeglasses Eye Exam (141 reviews)
  • Americas Best Contacts Eyeglasses Customer Care (31 reviews)
  • Americas Best Contacts Eyeglasses Eyeglasses (21 reviews)
  • Cohens Fashion Optical Customer Care (11 reviews)
  • Cohens Fashion Optical Doctor (9 reviews)
  • Cohens Fashion Optical Eye Exam (4 reviews)