PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Americas Best Contacts Eyeglasses and Cohens Fashion Optical as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Americas Best Contacts Eyeglasses
Cohens Fashion Optical

Americas Best Contacts Eyeglasses and Cohens Fashion Optical Overview

Total reviews
424
102
Company responses
0
0
Issues resolved
3
2

Americas Best Contacts Eyeglasses was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 424 reviews. It is 322 reviews more than Cohens Fashion Optical received since Aug 2, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Cohens Fashion Optical customer support team than with Americas Best Contacts Eyeglasses customer service.

Americas Best Contacts Eyeglasses and Cohens Fashion Optical Consumer Ratings

Rank
77 out of 568 in Medical Supplies and Equipment category
114 out of 568 in Medical Supplies and Equipment category
Customer service
51 in category
84 in category
Price Affordability
102 in category
126 in category
Diversity of Products or Services
80 in category
114 in category

According to consumer ratings and reviews, Americas Best Contacts Eyeglasses ranks 37 points higher in the Medical Supplies and Equipment category than Cohens Fashion Optical. People gave Americas Best Contacts Eyeglasses 1.8 stars for Customer service criterion in Medical Supplies and Equipment category and it is 159 points higher than the worst rated brand in this category. At the same time, Cohens Fashion Optical was rated 1.4 stars for Customer service criterion in this category and it is 126 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Americas Best Contacts Eyeglasses has a higher rating than Cohens Fashion Optical. Regarding Diversity of Products or Services criterion, consumers gave Americas Best Contacts Eyeglasses 2.1 stars and it is 62% greater than other in category. Cohens Fashion Optical however was rated 1.6 stars and it is 54% worse than other in category.

Americas Best Contacts Eyeglasses and Cohens Fashion Optical Rating Details

Customer service
1.8 (99 reviews)
1.4 (31 reviews)
Reviewer's quote

...Poor customer service..

Aylan

I contacted this Cohen's store that told me to contact their headquarters’ customer service and provided me with the phone number. Numerous times, I called but that phone only had an answering machine hooked up. Despite leaving them numerous messages and time spent, Cohen's never returned my calls...

SpecialNewfoundland
Price Affordability
2 (84 reviews)
1.6 (22 reviews)
Reviewer's quote

...will cost me three times the amount of your price of $99. I don't think it's fair that you advertise for one price and charge a different price because of the prescription. if the price is 69 or $99...

Tyrique

...I had bought reading glasses there in mid-December and had my eyes examined as part of the price. I had the misfortune of dealing with the so-called store manager: MEL. He tried to charge me again for an exam but that's not the issue here...

PissedConsumer1003308
Diversity of Products or Services
2.1 (78 reviews)
1.6 (21 reviews)
Reviewer's quote

...Lied about frame prices, you can get much cheaper products at Wal Mart, and probably better quality too. This is a scam that no one should fall prey to. They falsely advertise about reduced prices when they are charging up the butt and at exorbitant prices...

fuad k

I hope this review will 1) prevent future customers from falling victim to overpriced products & unprofessional customer service 2) will force the store to always DISCLOSE everything that I am about to tell you. First of all, I have been going to Cohen's Fashion Optical on W. 96th & Bway for a...

PissedConsumer1033911

Americas Best Contacts Eyeglasses and Cohens Fashion Optical Pros and Cons

Pros
  • Location
  • Some of the staff
  • Doctor and staff
  • Doctor steady
  • Sub par
  • Lousy product
Cons
  • Pushy and incompetent optomitrist
  • Lack of customer service
  • False advertising
  • Horrible customer service
  • Do not use them
  • Staff not honest

Americas Best Contacts Eyeglasses and Cohens Fashion Optical Most Positive Reviews

Top rated reviews
5

I have an issue with my contact lense the breathable sofmeds. I just opened a brand new box and theres this filmy gunk...

5

The Dr. Is very professional and precise will tell you his opinion on whats best for your eyes. Valerie wa kind and help...

Americas Best Contacts Eyeglasses and Cohens Fashion Optical Most Critical Reviews

Lowest rated reviews
1

I have had to deal with a self-important employee of America's Best in Largo, Florida who refuses to okay my contact...

1

I ordered my glasses at the store on 53rd street, New York, on November 7th. At first, they gave me a bad quality...

Americas Best Contacts Eyeglasses and Cohens Fashion Optical Latest Reviews

Recent published reviews

I went and got my flames they were on sale from $179.00 to $99.00 I ask the sales person to keep them for me until the...

Read all 424 reviews
1

My doctor at cohens gave the wrong information on my prescription. He was supposed to write the name brand and refuses...

Read all 102 reviews

Americas Best Contacts Eyeglasses and Cohens Fashion Optical Products and Services

Most reviewed product and services
  • Americas Best Contacts Eyeglasses Eye Exam (139 reviews)
  • Americas Best Contacts Eyeglasses Customer Care (28 reviews)
  • Americas Best Contacts Eyeglasses Eyeglasses (16 reviews)
  • Cohens Fashion Optical Customer Care (11 reviews)
  • Cohens Fashion Optical Eye Exam (4 reviews)
  • Cohens Fashion Optical Manager (3 reviews)