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American Web Loan

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $84.5K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Process quickly 5
  • Honesty 3
  • Expediency of approval with low credit score 3
  • Easy to make payments 3
  • Free money 2

Customers don't like

  • Process not explained clearly7
  • Terms5
  • Taken advantage of4
  • Being ripped off4
  • Refusal to communicate via e-mail3
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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 1 ISSUES RESOLVED
  • 14 COMPANY RESPONSES
  • 779 TOTAL REVIEWS
  • $3.2M CLAIMED LOSSES
  • $22.9K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Should be investigated 9
  • Customer service 4
  • Web site 3
  • Rate fees 3
  • That i will be done with them soon 2

Customers don't like

  • Customer service24
  • Entire process8
  • Way i was treated4
  • Substandard customer service4
  • Run around4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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