PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Strategic Insurance and State Farm Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Strategic Insurance
State Farm Insurance

American Strategic Insurance and State Farm Insurance Overview

Total reviews 52 1158
Company responses 0 0
Issues resolved 2 8

American Strategic Insurance and State Farm Insurance Consumer Ratings

Rank
102 out of 1079 in Insurance category
156 out of 1079 in Insurance category
Customer service
158 in category
164 in category
Reliability
72 in category
127 in category
Product or Service Quality
75 in category
118 in category
Price Affordability
90 in category
196 in category

American Strategic Insurance and State Farm Insurance Rating Details

Customer service
1.3 (22 reviews)
1.3 (371 reviews)
Reviewer's quote

I THEN SPOKE WITH CUSTOMER SERVICE AND THEY ADVISED ME THAT WALLACE MILLER WAS WORKING ON MY CLAIM, NO ONE KNEW WHAT HAPPENDED TO THE FIRST ADJUSTOR. LEFT SERVAL MESSAGE FOR MR MILLER AND NEVER HEARD FROM HIM IN WHICH STATES ON VM HE WILL CALL YOU BACK IN 48 HOURS. I CALLED VERY UPSET AND ASKED TO...

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Great customer service and got me a great Rate!!..

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Reliability
1.6 (21 reviews)
1.2 (272 reviews)
Reviewer's quote

ASI not only won't cover the damages for the second sewer back up in my basement last month, because I supposedly don't have coverage, but now they're saying they shouldn't have paid for the damages in January either. How many insurance companies do you know of who pay out thousands of dollars on a...

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Car became disabled on interstate, called State Farm Road Side for help. Lady got all the information, she even repeated back to me the city of my disablement. So got my husband to pick me up and left key for tow truck. Got a text message with the towing information, first red flag was the area...

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Product or Service Quality
1.7 (21 reviews)
1.4 (337 reviews)
Reviewer's quote

...I was happy with their service..

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Local agent's office and every person working there was great and their service was was terrific. When it came time to pay me for the installation portion they refused even though I submitted a written estimate (just like I was asked to do). First agent (not local people) said to submit the...

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Price Affordability
2.1 (19 reviews)
1.6 (251 reviews)
Reviewer's quote

My mortgage escrow paid them $905 for homeowner's insurance and they won't refund the money. I purchased the home 15 months ago, bitter divorce, domestic violence. My ex had policy in his name and they won't cancel the policy even though he's not living in the home, no longer on the mortgage or...

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004 million miles The difference in price of this car at 100,000 miles and 200,000 miles would only be $1,250 if mileage is really worth 1. 25 cents, My complaint to the insurance department was the car did not cost $3,750, it won't drive 2. 004 million miles and the difference in value of this car...

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American Strategic Insurance and State Farm Insurance Pros and Cons

Pros
  • Buyer beware for what you get
  • Somewhat low cost home insurance
  • Initial comparative costs
  • Pleasant local agent
  • Agent
  • Local agent is great
Cons
  • Time promised it would take and did not fulfill
  • Dont want to pay a lagit claim
  • Customer service
  • Customer service
  • Inability to resolve claim
  • Really bad service

American Strategic Insurance and State Farm Insurance Most Positive Reviews

Top rated reviews
5

Had inspection on the 21st of April, suppose to take 7-10 Business days and today is the 15th of May 2018.
Called the lad...

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5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

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5

My home was burglarized and they did damage to my patio, broke the sliding glass doors to get in, made a horrible mess,...

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5

My son was REAR ENDED at a yield, the other driver hit him hard enough to shatter the back window causing almost 7K in...

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American Strategic Insurance and State Farm Insurance Most Critical Reviews

Lowest rated reviews
1

The company is very sneaky and receptive. They placed on my policy an "endorsement" of non-structural damage. I had my h...

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1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

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1

I had water damage and called my insurance. I was under the impression that they were sending out preventative care so...

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1

State Farm is the slimiest insurance company I have dealt with. One of their insured hit me and state farm failed to ide...

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American Strategic Insurance and State Farm Insurance Latest Reviews

Recent published reviews
No votes

Cheryl Moran was our claim person. She reacted immediately upon our calling and felt like she jumped right in to help...

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3.2

Car became disabled on interstate, called State Farm Road Side for help. Lady got all the information, she even...

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1.2

ASI not only won't cover the damages for the second sewer back up in my basement last month, because I supposedly don't...

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1

A State Farm insured back into me in a parking lot. The lot was very narrow and she was backing out of a handicapped...

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American Strategic Insurance and State Farm Insurance Products and Services

Most reviewed product and services
  • American Strategic Insurance Homeowners Insurance (12 reviews)
  • American Strategic Insurance Homeowners Policy Claim (9 reviews)
  • American Strategic Insurance Customer Care (7 reviews)
  • State Farm Insurance Auto Insurance (233 reviews)
  • State Farm Insurance Claim (214 reviews)
  • State Farm Insurance Homeowners Insurance (102 reviews)