PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Strategic Insurance and Fema as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Strategic Insurance
Fema

American Strategic Insurance and Fema Overview

Total reviews 52 259
Company responses 0 0
Issues resolved 2 1

American Strategic Insurance and Fema Consumer Ratings

Rank
101 out of 1079 in Insurance category
75 out of 1114 in Governmental Organizations and Politics category
Customer service
159 in category
48 in category
Product or Service Quality
76 in category
42 in category
Price Affordability
90 in category
45 in category
Reliability
72 in category
5 in category

American Strategic Insurance and Fema Rating Details

Customer service
1.3 (22 reviews)
1.2 (133 reviews)
Reviewer's quote

I THEN SPOKE WITH CUSTOMER SERVICE AND THEY ADVISED ME THAT WALLACE MILLER WAS WORKING ON MY CLAIM, NO ONE KNEW WHAT HAPPENDED TO THE FIRST ADJUSTOR. LEFT SERVAL MESSAGE FOR MR MILLER AND NEVER HEARD FROM HIM IN WHICH STATES ON VM HE WILL CALL YOU BACK IN 48 HOURS. I CALLED VERY UPSET AND ASKED TO...

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I called the customer service number every other day (because every time I call that is what I am told to do) to check on the status of my claim which is pending and is still pending and has been pending for over 3 weeks. Every time I call I get the same answer which is I don't know I don't know I...

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Product or Service Quality
1.7 (21 reviews)
1.2 (122 reviews)
Reviewer's quote

...I was happy with their service..

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...The customer service reps are the worst I've ever spoke to. I've submitted several appeals pertaining to my case, I've received little to no help. I have faith and I'm let down...

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Price Affordability
2.1 (19 reviews)
1.4 (96 reviews)
Reviewer's quote

ASI not only won't cover the damages for the second sewer back up in my basement last month, because I supposedly don't have coverage, but now they're saying they shouldn't have paid for the damages in January either. How many insurance companies do you know of who pay out thousands of dollars on a...

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Bank of America told Jerry that unless he changed his coverage, they would add the remaining coverage at a much higher price and charge him. Even though Jerry was trying to do everything asked of him, FEMA and BANK of AMERICA refused to make an exception to help this customer in a Catch 22...

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Reliability
1.6 (21 reviews)
3 (1 review)
Reviewer's quote

Sent cancellation form to ASI for refund 3/20/20...said they didn't receive. They lie. Received check #0009427764 for $.80. Now it's off to small claims court and I will be cancelling the ASI police today as well as Progressive auto policies.

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No items

American Strategic Insurance and Fema Pros and Cons

Pros
  • Buyer beware for what you get
  • Somewhat low cost home insurance
  • Initial comparative costs
  • Response time
  • Lady who called was nice
  • Easy to get them on the phone
Cons
  • Time promised it would take and did not fulfill
  • Dont want to pay a lagit claim
  • Customer service
  • Customer service
  • Lack of empathy
  • Lack of concern for the public

American Strategic Insurance and Fema Most Positive Reviews

Top rated reviews
5

Had inspection on the 21st of April, suppose to take 7-10 Business days and today is the 15th of May 2018.
Called the lad...

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5

We were approved for a FEMA MHU. My son is disabled, so we got a unit that would support his needs. It has now been...

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5

My home was burglarized and they did damage to my patio, broke the sliding glass doors to get in, made a horrible mess,...

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5

fema inspected my home but refused me assistance because the flood only affected my den! they said the rest of my home...

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American Strategic Insurance and Fema Most Critical Reviews

Lowest rated reviews
1

The company is very sneaky and receptive. They placed on my policy an "endorsement" of non-structural damage. I had my h...

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1

In 2007 our property was suddenly put in a SFHA. We are in Laramie county, Wyoming. Unbeknown to us at purchase in 2004...

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1

I had water damage and called my insurance. I was under the impression that they were sending out preventative care so...

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1

FEMA is a great big waste of time and hope. S.C. just recently had one of the biggest floods. Citizens were urged to...

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American Strategic Insurance and Fema Latest Reviews

Recent published reviews
No votes

Cheryl Moran was our claim person. She reacted immediately upon our calling and felt like she jumped right in to help...

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2.5

I have talked with everyone I could about this issue. No one can give me answers. I am a citizen of USA. I am a white...

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1.2

ASI not only won't cover the damages for the second sewer back up in my basement last month, because I supposedly don't...

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1

I was promised I can try to cottage but a local company but now theyre saying they were stolen so what do I do now

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American Strategic Insurance and Fema Products and Services

Most reviewed product and services
  • American Strategic Insurance Homeowners Insurance (12 reviews)
  • American Strategic Insurance Homeowners Policy Claim (9 reviews)
  • American Strategic Insurance Customer Care (7 reviews)
  • Fema Disaster Assistance (94 reviews)
  • Fema Customer Care (52 reviews)
  • Fema Claim (18 reviews)