PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Glacier Bay Products and American Standard as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Glacier Bay Products
American Standard

Glacier Bay Products and American Standard Overview

Total reviews 509 83
Company responses 0 0
Issues resolved 1 0

Glacier Bay Products and American Standard Consumer Ratings

Rank
18 out of 215 in Bed and Bath category
90 out of 261 in Pools, Spas and Plumbing Supplies category
Value for money
17 in category
77 in category
Product or Service Quality
18 in category
69 in category
Customer service
14 in category
69 in category
Price Affordability
10 in category
86 in category

Glacier Bay Products and American Standard Rating Details

Value for money
2.6 (155 reviews)
1.3 (24 reviews)
Reviewer's quote

But the biggest upset of all was that i payed all that money,only to have it CLOG ON THE FIRST GODDAMED TURD!!!!!! Yes it was rather large but i expected the quality you promised and for it to take it down. The previous toilet that was in that bathroom for 20+ years did a way better job than this...

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I still have not gotten my repairs on my new walk-in shower fixed, and it has been over 2 MONTH! I am going to have to sue American Standar to get my money back, and get my piece of *** shower out of my house! I will file in small claims court soon! American Standard has done nothing to correct a...

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Product or Service Quality
2.2 (147 reviews)
1.5 (28 reviews)
Reviewer's quote

...This bow, in combination with poor quality slides, are the reasons why the bottom drawer will not close evenly. I really think the slides on this cabinet are of a poor design and easy to break. Last, but not least, upon removing the basin covering, we noticed that there was an chip in the basin...

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Case # 1521 You have the absolute worst customer service and parts department i have ever dealt with in my entire life. over 2 hours and 4 different people i have talked with just to get an ignitor for a water heater. this is a water heater for a nursing home and i still have yet to get an answer...

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Customer service
2.5 (135 reviews)
1.3 (32 reviews)
Reviewer's quote

Pissed Customer Service hang up on me? I called back, and apparently NOW I am calling outside of business hours. Well, instead of hanging up on me and leaving me in the lurch, why wouldn't the customer service professional simply tell me that I should call back on Tuesday? I just don't get it how...

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...Customer Service just puts you one hold. Corp. office promised a return call never happened...

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Price Affordability
3.4 (131 reviews)
1.9 (22 reviews)
Reviewer's quote

...I purchased the vanity combo on Black Friday 2018 because of the sale price, knowing it would be this summer before I could have the work done. This is very disappointing..

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Champion 4 Max started not flushing properly after 2 weeks.AS sent a new Flush Valve (they said) 2 weeks ago. Never got it.Plumber recommends replacing flush valve with flapper. WT heck!I am going to have to eat 200 dollars and buy a real toilet.

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Glacier Bay Products and American Standard Pros and Cons

Pros
  • I am waiting for a reply
  • Nice look
  • Good price
  • Universal name
  • Unit is functioning properly
  • Flush power of the toilet i purchased is good
Cons
  • I am waiting for a reply
  • Broken part
  • Product breaking after about a year
  • Poor customer service
  • Will not answer phone
  • Wasted money with plumbers trying to fix their faulty products

Glacier Bay Products and American Standard Most Positive Reviews

Top rated reviews
5

I just moved in to our used home and do not know how the Glacier Bay toilet works to flush it. I think it has the two pa...

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5

I was waiting for email from them. They had added a period in middle. She fixed it

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5

I recently purchased one of your toilet seats at Home Depot. It was model number 540 456 and I have to say of all the to...

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4.3

My toilet bowl was leaking. And earlier call to American standard resulted in theyre sending me for valves to fix the...

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Glacier Bay Products and American Standard Most Critical Reviews

Lowest rated reviews
1

I made the mistake of not having my toilet installed for a few months. It was in the box unopened and in a safe place....

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1

We have 3 crane toilets and 2 out of the 3 tanks have spontaneously ruptured in the the past year with the most recent o...

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1

I purchased a vanity less than one year and it cracked on its own but glaciee bay is not trying to replace the top....

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1

Do not purchase anything from American Standard. Their products do not last or perform as they should for more than 3...

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Glacier Bay Products and American Standard Latest Reviews

Recent published reviews
4

I purchased the 1001 196 758 vanity sink and faucet for my laundry room reno. This was purchased in February of 2020. My...

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1

I tried calling customer service on three separate occasions within a one week period. Each time I was put on hold and...

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4

The valves I have never had a faucet set that was controlled be the center ***

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1

I had a appointment scheduled for my mom, when they called and confirmed they insisted i was there as i am helping her w...

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Glacier Bay Products and American Standard Products and Services

Most reviewed product and services
  • Glacier Bay Products Faucet (118 reviews)
  • Glacier Bay Products Toilet (97 reviews)
  • Glacier Bay Products Customer Care (31 reviews)
  • American Standard Toilet (20 reviews)
  • American Standard Champion 4 Toilet (7 reviews)
  • American Standard Shower Installation (5 reviews)