PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Standard and Glacier Bay Products as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Standard
Glacier Bay Products

American Standard and Glacier Bay Products Overview

Total reviews
78
455
Company responses
0
0
Issues resolved
0
1

American Standard and Glacier Bay Products Consumer Ratings

Rank
90 out of 253 in Pools, Spas and Plumbing Supplies category
16 out of 208 in Bed and Bath category
Customer service
67 in category
14 in category
Product or Service Quality
67 in category
19 in category
Value for money
74 in category
11 in category
Diversity of Products or Services
68 in category
22 in category

American Standard and Glacier Bay Products Rating Details

Customer service
1.3 (30 reviews)
2.6 (120 reviews)
Reviewer's quote

...Customer Service just puts you one hold. Corp. office promised a return call never happened...

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I am not going to pay a $ 100 or a dime for customer service with a product I bought from you needing replacement parts period. ridiculous!@!!!!!!..

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Product or Service Quality
1.4 (26 reviews)
2.3 (131 reviews)
Reviewer's quote

...I WILL PROBABLY NEVER BUY ANOTHER AMERICAN STANDARD PRODUCT. PATHETIC!!!..

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Good afternoon Glacier bay customer services, I called you services this morning; but the service just disconnected during the call. I have your bath cartridge broken in my bathroom. Just wondering may I have replacement cartridge for it...

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Value for money
1.3 (22 reviews)
2.6 (138 reviews)
Reviewer's quote

I still have not gotten my repairs on my new walk-in shower fixed, and it has been over 2 MONTH! I am going to have to sue American Standar to get my money back, and get my piece of *** shower out of my house! I will file in small claims court soon! American Standard has done nothing to correct a...

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...If I had known that I was buying an inferior product, I would not have wasted my time and money. I'm not asking for a new toilet, I'm just asking that you step up to the plate and replace the rusted parts. Enclosed you will find the pictures...

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Diversity of Products or Services
2 (22 reviews)
2.8 (92 reviews)
Reviewer's quote

...Their products do not last or perform as they should for more than 3 years. Additionally, they do not and will not stand behind their so-called lifetime warranty!!! 1 MARCH 2016 ..

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...Now it’s barely over a year old and has fallen apart will never by another product going to have to replace it at our expense as they don’t back there products..

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American Standard and Glacier Bay Products Pros and Cons

Pros
  • Universal name
  • Unit is functioning properly
  • Flush power of the toilet i purchased is good
  • I am waiting for a reply
  • Good price
  • Nice look
Cons
  • Poor customer service
  • Wasted money with plumbers trying to fix their faulty products
  • No comunication
  • I am waiting for a reply
  • Broken part
  • Product breaking after about a year

American Standard and Glacier Bay Products Most Positive Reviews

Top rated reviews
5

I was waiting for email from them. They had added a period in middle. She fixed it

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5

I just moved in to our used home and do not know how the Glacier Bay toilet works to flush it. I think it has the two pa...

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3.2

Toilet flushing mechanism , doesn’t work correctly, sluggish flush when idle for awhile. Same problem as the last toilet...

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5

I recently purchased one of your toilet seats at Home Depot. It was model number 540 456 and I have to say of all the to...

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American Standard and Glacier Bay Products Most Critical Reviews

Lowest rated reviews
1

We have 3 crane toilets and 2 out of the 3 tanks have spontaneously ruptured in the the past year with the most recent o...

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1

I made the mistake of not having my toilet installed for a few months. It was in the box unopened and in a safe place....

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1

Do not purchase anything from American Standard. Their products do not last or perform as they should for more than 3...

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1

I purchased a vanity less than one year and it cracked on its own but glaciee bay is not trying to replace the top....

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American Standard and Glacier Bay Products Latest Reviews

Recent published reviews
No votes

1882792 is the complaint I filled at PissedConsumer.com.

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1.8

I have had a plumber out twice. He replaced the rubber ring and says he can do nothing else. It still fills and later...

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No votes

Our Am Std model 2514.101 toilet has a small hole on the right side used to access the knobs that hold the long T-bolts...

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1

I bought a Home Depot wall mounted faucet by Glacier Bay ( apparently Home Depot's in house brand) a year ago. It...

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American Standard and Glacier Bay Products Products and Services

Most reviewed product and services
  • American Standard Toilet (19 reviews)
  • American Standard Champion 4 Toilet (7 reviews)
  • American Standard Shower Installation (5 reviews)
  • Glacier Bay Products Faucet (115 reviews)
  • Glacier Bay Products Toilet (90 reviews)
  • Glacier Bay Products Customer Care (32 reviews)