PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Solar Direct and Suntime Energy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Solar Direct
Suntime Energy

American Solar Direct and Suntime Energy Overview

Total reviews
56
3
Company responses
0
0
Issues resolved
0
0

American Solar Direct was first mentioned on PissedConsumer on May 6, 2011 and since then this brand received 56 reviews. It is 53 reviews more than Suntime Energy received since Aug 22, 2016.

American Solar Direct and Suntime Energy Consumer Ratings

Rank
111 out of 955 in Utility category
271 out of 955 in Utility category
Customer service
51 in category
252 in category
Staff
70 in category
249 in category
Website
126 in category
245 in category

According to consumer ratings and reviews, American Solar Direct ranks 160 points higher in the Utility category than Suntime Energy. People gave American Solar Direct 1.7 stars for Customer service criterion in Utility category and it is 237 points higher than the worst rated brand in this category. At the same time, Suntime Energy was rated 1 stars for Customer service criterion in this category and it is 36 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that American Solar Direct has a higher rating than Suntime Energy. Regarding Website criterion, consumers gave American Solar Direct 1.7 stars and it is 56% greater than other in category. Suntime Energy however was rated 1 stars and it is 85% worse than other in category.

American Solar Direct and Suntime Energy Rating Details

Customer service
1.7 (26 reviews)
1 (3 reviews)
Reviewer's quote

...Worst customer service in the world. I keep calling them and of course I got a different person every time. I even up just paying the bill because I just wanted to get it over with...

PissedConsumer1226385

Having panels installed in the house sounded like a great idea. However, choosing SunTime to do our contract was the worst decision we have made in our lifetime. Our electric bill is double what it used to because the panels dont produce what they said they would. We have called them a lot of...

PissedConsumer909477
Staff
1.7 (25 reviews)
1 (3 reviews)
Reviewer's quote

This was a contract carried over from the previous owner, which I think is the biggest scam ever. I hope eventually they are sued.

PissedConsumer1677972

I receive at least 1 call everyday from this screw up of a company every single day. I have even receive up to 5 calls in 1 day from different telemarketers for Sun Time Solar. Every time they call me, I tell them to place me on the do-not-call list. I don't want any solar on my house. I get...

PissedConsumer907851
Website
1.7 (23 reviews)
1 (3 reviews)
Reviewer's quote

Who will service my under-warranty system? Who will honor the production guarantee? Since their website is gone, I can't even log in to monitor how my system in producing. How about some information for your consumers? Throw us a bone! Okay, you are bankrupt, but there are thousands of us with a...

PissedConsumer1083266

This solar company called me to install solar panels on my house about 9 months ago. Although, the person I was dealing with was nice person, can't say much positive thing about the rest of the people I was dealing with. They seemed not to know much about solar and couldn't answer any of my...

Ladasha

American Solar Direct and Suntime Energy Pros and Cons

Pros
  • Unreliable
  • Crazy people - they were amusing
  • Absolute best company
No votes
Cons
  • Force of ownership through escrow
  • Are bankrupt and left us high and dry
  • Transfer of lease
No votes

American Solar Direct and Suntime Energy Most Positive Reviews

Top rated reviews
5

ASD is awesome! I think reviews should be about the actual product or service you get vs. how someone "feels" about...

No votes

American Solar Direct and Suntime Energy Most Critical Reviews

Lowest rated reviews
1

Everything posted here that is positive? All done by recruiters. I used to work here. I know this company's slimy tactic...

1

This solar company called me to install solar panels on my house about 9 months ago. Although, the person I was dealing...

American Solar Direct and Suntime Energy Latest Reviews

Recent published reviews

I have American Solar Direct panels and I have unsuccessful in contacting your company. I wish to have a representative...

Read all 56 reviews
1

Having panels installed in the house sounded like a great idea. However, choosing SunTime to do our contract was the wor...

Read all 3 reviews

American Solar Direct and Suntime Energy Products and Services

Most reviewed product and services
  • American Solar Direct Solar Power System (8 reviews)
  • American Solar Direct Customer Care (5 reviews)
  • American Solar Direct Solar Panel Installation (1 review)
  • Suntime Energy Solar Power System (1 review)
  • Suntime Energy Solar Panel Installation (1 review)