PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fema and American Red Cross as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fema
American Red Cross

Fema and American Red Cross Overview

Total reviews
259
245
Company responses
0
0
Issues resolved
1
0

Fema and American Red Cross Consumer Ratings

Rank
74 out of 1104 in Governmental Organizations and Politics category
402 out of 2002 in Hospitals, Clinics and Medical Centers category
Customer service
47 in category
265 in category
Product or Service Quality
42 in category
273 in category
Website
61 in category
338 in category
Price Affordability
44 in category
260 in category

Fema and American Red Cross Rating Details

Customer service
1.2 (133 reviews)
1.3 (117 reviews)
Reviewer's quote

I called the customer service number every other day (because every time I call that is what I am told to do) to check on the status of my claim which is pending and is still pending and has been pending for over 3 weeks. Every time I call I get the same answer which is I don't know I don't know I...

Read full review

...Overall bad service and rudeness from all staff members. Most painful expierence ever and I will never donate again with American Red Cross..

Read full review
Product or Service Quality
1.2 (122 reviews)
1.3 (103 reviews)
Reviewer's quote

...The customer service reps are the worst I've ever spoke to. I've submitted several appeals pertaining to my case, I've received little to no help. I have faith and I'm let down...

Read full review

...I am a 90% disabled vet service connected. Car got repoed because i couldnt afford afford to get it out of impound so they auctioned it off. I provided all paperwork and all i needed was $100 for food...

Read full review
Website
1.7 (117 reviews)
1.7 (97 reviews)
Reviewer's quote

...com i will be creating a website TODAY one thing i ask is you dont dam the people who can effect change. ..

Read full review

...The website is useless. If you have an issue, there is no to talk to..

Read full review
Price Affordability
1.4 (96 reviews)
1.6 (73 reviews)
Reviewer's quote

Bank of America told Jerry that unless he changed his coverage, they would add the remaining coverage at a much higher price and charge him. Even though Jerry was trying to do everything asked of him, FEMA and BANK of AMERICA refused to make an exception to help this customer in a Catch 22...

Read full review

...30 in price as soon as Harvey hit land. We were told to apply for immediate assistance with Red Cross, and we would be given a 400. 00 gift card to help offset some of the expenses we had incurred during Harvey...

Read full review

Fema and American Red Cross Pros and Cons

Pros
  • Response time
  • Lady who called was nice
  • Easy to get them on the phone
  • People who tried to help with support calls
  • I was lied to
  • I loved volunteering till they hired the wrong person
Cons
  • Customer service
  • Lack of empathy
  • Lack of concern for the public
  • Rude staff
  • Red cross staff
  • Poor disaster response

Fema and American Red Cross Most Positive Reviews

Top rated reviews
5

We were approved for a FEMA MHU. My son is disabled, so we got a unit that would support his needs. It has now been...

Read full review
5

This is crazy. The ARC has always been there in every disaster. Houston in general couldn't prepare for what happened....

Read full review
5

fema inspected my home but refused me assistance because the flood only affected my den! they said the rest of my home...

Read full review
5

I saw a sign when I was driving after I dropped my son off at preschool that said Blood donation. I've always wanted to...

Read full review

Fema and American Red Cross Most Critical Reviews

Lowest rated reviews
1

In 2007 our property was suddenly put in a SFHA. We are in Laramie county, Wyoming. Unbeknown to us at purchase in 2004...

Read full review
1

I'm also a current blood services employee. The allegations in this review are pretty accurate. Since I don't work in P...

Read full review
1

FEMA is a great big waste of time and hope. S.C. just recently had one of the biggest floods. Citizens were urged to...

Read full review
1

Mistreatment of volunteers and retaliation if you speak out about concerns. I HAD SEVERAL ISSUESFROM THE WAY THE...

Read full review

Fema and American Red Cross Latest Reviews

Recent published reviews
2.5

I have talked with everyone I could about this issue. No one can give me answers. I am a citizen of USA. I am a white...

Read full review
1

I donated to American Red Cross December 17, 2019. I received a letter from them 3 weeks later of them telling me I had...

Read full review
1

I was promised I can try to cottage but a local company but now theyre saying they were stolen so what do I do now

Read full review
1

Tried to give blood at donation center close to where I live, when I arrived the sign on the door said by appointment...

Read full review

Fema and American Red Cross Products and Services

Most reviewed product and services
  • Fema Disaster Assistance (94 reviews)
  • Fema Customer Care (52 reviews)
  • Fema Claim (18 reviews)
  • American Red Cross Blood Donation (68 reviews)
  • American Red Cross Customer Care (50 reviews)
  • American Red Cross Disaster Assistance (45 reviews)