PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Red Cross and Fema as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Red Cross
Fema

American Red Cross and Fema Overview

Total reviews 249 259
Company responses 0 0
Issues resolved 0 1

American Red Cross and Fema Consumer Ratings

Rank
411 out of 2029 in Hospitals, Clinics and Medical Centers category
75 out of 1114 in Governmental Organizations and Politics category
Customer service
272 in category
48 in category
Product or Service Quality
278 in category
43 in category
Website
342 in category
63 in category
Price Affordability
268 in category
45 in category

American Red Cross and Fema Rating Details

Customer service
1.3 (118 reviews)
1.2 (133 reviews)
Reviewer's quote

...They should probably have some sort of training on bedside manor or basic customer service skills. Or maybe just dont act like *** This blood bag is off limits to them for now on. Ill keep my blood right *** vampires!!..

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I called the customer service number every other day (because every time I call that is what I am told to do) to check on the status of my claim which is pending and is still pending and has been pending for over 3 weeks. Every time I call I get the same answer which is I don't know I don't know I...

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Product or Service Quality
1.3 (104 reviews)
1.2 (122 reviews)
Reviewer's quote

...Overall bad service and rudeness from all staff members. Most painful expierence ever and I will never donate again with American Red Cross..

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...The customer service reps are the worst I've ever spoke to. I've submitted several appeals pertaining to my case, I've received little to no help. I have faith and I'm let down...

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Website
1.7 (98 reviews)
1.7 (117 reviews)
Reviewer's quote

...The website is useless. If you have an issue, there is no to talk to..

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...com i will be creating a website TODAY one thing i ask is you dont dam the people who can effect change. ..

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Price Affordability
1.6 (73 reviews)
1.4 (96 reviews)
Reviewer's quote

...30 in price as soon as Harvey hit land. We were told to apply for immediate assistance with Red Cross, and we would be given a 400. 00 gift card to help offset some of the expenses we had incurred during Harvey...

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Bank of America told Jerry that unless he changed his coverage, they would add the remaining coverage at a much higher price and charge him. Even though Jerry was trying to do everything asked of him, FEMA and BANK of AMERICA refused to make an exception to help this customer in a Catch 22...

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American Red Cross and Fema Pros and Cons

Pros
  • People who tried to help with support calls
  • I was lied to
  • I loved volunteering till they hired the wrong person
  • Response time
  • Lady who called was nice
  • Easy to get them on the phone
Cons
  • Misinformation
  • Rude staff
  • Red cross staff
  • Customer service
  • Lack of empathy
  • Lack of concern for the public

American Red Cross and Fema Most Positive Reviews

Top rated reviews
5

This is crazy. The ARC has always been there in every disaster. Houston in general couldn't prepare for what happened....

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5

We were approved for a FEMA MHU. My son is disabled, so we got a unit that would support his needs. It has now been...

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5

I saw a sign when I was driving after I dropped my son off at preschool that said Blood donation. I've always wanted to...

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5

fema inspected my home but refused me assistance because the flood only affected my den! they said the rest of my home...

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American Red Cross and Fema Most Critical Reviews

Lowest rated reviews
1

I'm also a current blood services employee. The allegations in this review are pretty accurate. Since I don't work in P...

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1

In 2007 our property was suddenly put in a SFHA. We are in Laramie county, Wyoming. Unbeknown to us at purchase in 2004...

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1

Mistreatment of volunteers and retaliation if you speak out about concerns. I HAD SEVERAL ISSUESFROM THE WAY THE...

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1

FEMA is a great big waste of time and hope. S.C. just recently had one of the biggest floods. Citizens were urged to...

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American Red Cross and Fema Latest Reviews

Recent published reviews
1

When I arrived at the location I was told by a not so understanding individual that I had enter the GM High School...

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2.5

I have talked with everyone I could about this issue. No one can give me answers. I am a citizen of USA. I am a white...

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No votes

I call to ask about a first aid/ CPR,AED Class for Adult/Children and the representative ask to set up the class as we...

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1

I was promised I can try to cottage but a local company but now theyre saying they were stolen so what do I do now

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American Red Cross and Fema Products and Services

Most reviewed product and services
  • American Red Cross Blood Donation (69 reviews)
  • American Red Cross Customer Care (51 reviews)
  • American Red Cross Disaster Assistance (45 reviews)
  • Fema Disaster Assistance (94 reviews)
  • Fema Customer Care (52 reviews)
  • Fema Claim (18 reviews)