PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Range and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Range
Lowes

American Range and Lowes Overview

Total reviews 62 7976
Company responses 0 3
Issues resolved 1 112

American Range and Lowes Consumer Ratings

Rank
710 out of 2909 in Appliances and Electronics category
133 out of 539 in Supermarkets and Malls category
Customer service
403 in category
149 in category
Warranty
582 in category
99 in category
Product or Service Quality
591 in category
143 in category
Exchange, Refund and Cancellation Policy
563 in category
120 in category

American Range and Lowes Rating Details

Customer service
1.6
(34 reviews)
1.4
(3379 reviews)
Reviewer's quote

Non stop calls and emails to customer service for well over a month. We wanted it removed and a refund on 7/29/22, but they slow walked the service 41 days later and now refuse to refund and remove. The worthless CEO Shane Demirjian is a clown show himself and it is evident the rest of the...

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...It is Friday and its impossible to connect with customer service to find out where my order is..

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Warranty
1.4
(32 reviews)
2.1
(2201 reviews)
Reviewer's quote

...I called American Range this morning to report the safety issue and ask about the warranty. They wouldn't even talk with me because I didn't have the invoice. They also said that after 2-years they don't cover any repairs...

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Lowe's didn't complete their installation of a patio door, claimed the labor warranty was expired, falsely signed a completion certificate, offered a $ settlement. Treated us (military veteran) like we didn't matter! Never shopping Lowe's again!..

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Product or Service Quality
1.4
(29 reviews)
1.9
(2675 reviews)
Reviewer's quote

...We contacted the Warrant Service unit, a guy named Alfred, responds with the following: "This is unfortunate, I am afraid this is a non-warranty. The reason this happened is simple; these units are not designed to use too much lava rock. This is the result of using too much rock...

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...In the meantime Service Pro arrived, however they noticed a slope on the floor. They called their manager that stated until I have foundation leveled they could not do the job. As many people coming into my home no one notice it...

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Exchange, Refund and Cancellation Policy
1.3
(29 reviews)
2
(2394 reviews)
Reviewer's quote

...I am getting dead silence now because they cant fix it and they dont want to exchange it. I would never buy a product from them and Im contemplating suing them in small claims court..

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Im meeding to pick ulp a complete bathroom remoldel tomorrow and honestly regretting going to my lowes store except i need to take back and exchange the warpped countertop and diahwasher thats junk !!! 4 unnecessary trips . I dont want to walk away from lowes but not leaving many more options . I...

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American Range and Lowes Pros and Cons

Pros
  • French doors on upper oven
  • Quick heating
  • Looks nice
  • Location
  • Price
  • Close by
Cons
  • Defective product
  • Expensive repairs
  • Terrible customer service
  • Customer service
  • Customer service received
  • Service

American Range and Lowes Most Positive Reviews

Top rated reviews
5

This range was an absolute dream! I have cooked on Wolf, Viking and Thermador. This range is the BEST. The oven was...

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5

Plumbers claimed that disposal could only be installed under small sink which is not the sink we use for the...

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5

Called for a part number. Your staff was excellent and great service

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5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

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American Range and Lowes Most Critical Reviews

Lowest rated reviews
1

For the three years I have had my wall ovens. In that three years, two years the ovens have not worked and probably...

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1

This has been a complete *** show. Went to the store and ordered a fridge on the order of several thousand dollars....

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1

Purchased the ARROB 5 years ago, and it is absolute garbage! Within a year, the enamal finish flaked off badly...

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1

Lowe's quoted me on building a privacy wall. The paper work was signed and I gave a $800 for the project. I am now...

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American Range and Lowes Latest Reviews

Recent published reviews
No votes

I understand why people have given up on American brands!!!
One can be easily fooled by their good looks, but like every...

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No votes

Ive tried for a week to sign up for my Lowes rewards. The website replies oops try again. So I contacted Lowes service...

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1.3

I'd never heard of American Ranges before. The 36" range came with the home. We've owned it for 3 years and have had mul...

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1

Wont pay for damage done during installation of dishwasher
Lowes cant control the installation company
Looks like fraud

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