PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Range and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Range
Lowes

American Range and Lowes Overview

Total reviews 45 5841
Company responses 0 3
Issues resolved 1 60

American Range and Lowes Consumer Ratings

Rank
261 out of 1818 in Appliances and Electronics category
75 out of 335 in Supermarkets and Malls category
Customer service
128 in category
78 in category
Warranty
234 in category
44 in category
Price Affordability
330 in category
63 in category
Product or Service Quality
205 in category
74 in category

American Range and Lowes Rating Details

Customer service
1.9 (22 reviews)
1.4 (2250 reviews)
Reviewer's quote

Terrible customer service. I have a 36" gas range and an electric wall oven. Where do I start?! The wall oven takes about 45 minutes to preheat...

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95 on my account, so where is the I get on their website to chat with customer service and tell them of the problem and am told they were out of some items and they had to cancel the order and resubmit it and the charges would fall off once I pick the order ok. Okay, so I get the email that my...

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Warranty
1.6 (21 reviews)
2.1 (1467 reviews)
Reviewer's quote

Of course, the warranty was out before much of any usage! The wall oven is a disaster! Temp is completely out of whack! A batch of cookies will turn to charcoal on one side of the cookie sheet while the other side is raw!! I could never even get a call back when I tried to contact the company! The...

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...Have called 4 different companies, (Lowes warranty, Trans global, LG customer service, repair company) and all give a different story. Total scam..

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Price Affordability
2.2 (19 reviews)
2.6 (1661 reviews)
Reviewer's quote

Bought this range in April 2019 and since then the gas valve, oven igniter have failed and now the temperature controller is not controlling anymore. And when I go to where I bought it they are not responsive,

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...They had to give me a similar one for the same price. I lose a customer. bad service...

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Product or Service Quality
1.8 (17 reviews)
1.9 (1765 reviews)
Reviewer's quote

...Anyway, I called their local service co and $470 for a 30 minute adjustment. Tech said, he has been doing this 31 yrs and the unit was not operable and has never had to charge the Customer for this type of service. Buyer Beware!!!..

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...We were given the customer service number was that they would be the ones to reverse the policy. We speaking with customer who was also rude would Not do anything. We are long time customer and after this incident we never shop in your stores...

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American Range and Lowes Pros and Cons

Pros
  • French doors on upper oven
  • Quick heating
  • Gas cook top
  • Location
  • Product
  • Price
Cons
  • Expensive repairs
  • Defective product
  • Terrible customer service
  • Customer service
  • Customer service received
  • Service

American Range and Lowes Most Positive Reviews

Top rated reviews
5

This range was an absolute dream! I have cooked on Wolf, Viking and Thermador. This range is the BEST. The oven was...

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5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

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5

Called for a part number. Your staff was excellent and great service

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5

I recently remodeled my bathroom with the PSI in Kissimmee, fl. It was absolutely a smooth sailing experience. The...

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American Range and Lowes Most Critical Reviews

Lowest rated reviews
1

Purchased American Range 36" Griddle 36" Nat. Paid out of pocket for repair to mfg defective gas line. Had authorized...

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1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

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1

From the beginning this oven never worked right. It had hot spots. Anything I cooked would come out half burned black an...

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1

PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND...

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American Range and Lowes Latest Reviews

Recent published reviews
No votes

I dont see the option to self clean my oven

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No votes

I had my fence ordered in april. My fence did not go in until august 3rd. My fence was sitting at lowes since may. I...

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1.2

Oh, if only I had read these reviews prior to my purchase!! We bought both the range and an electric wall oven for a...

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1

Lowes/Synchrony Bank is a predatory evil corporation. As soon as your utilization rate hits 30%, this evil unscrupulous...

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American Range and Lowes Products and Services

Most reviewed product and services
  • American Range Range (19 reviews)
  • American Range Arofg 30 Oven (5 reviews)
  • American Range Oven (2 reviews)
  • Lowes Customer Care (553 reviews)
  • Lowes Delivery Service (371 reviews)
  • Lowes Manager (308 reviews)