Start a new comparison
Delete

American Power and Gas

Utility
Has verified representatives
  • 0 ISSUES RESOLVED
  • 31 COMPANY RESPONSES
  • 53 TOTAL REVIEWS

Not enough votes to show an average rating

Customer service
Staff
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Service if they gave me what they told me they would 1

Customers don't like

  • Hostile3
  • Disrespectful3
  • Rude pushy sales staff2
  • Bait and switch scam2
  • Pushy1
Delete

Direct Energy

Utility
Has verified representatives
  • 5 ISSUES RESOLVED
  • 606 COMPANY RESPONSES
  • 628 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $1K AVERAGE LOSS
3.0
Customer service
Staff
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Initial contract price 7
  • Idea of a cost savings 3
  • Price 2
  • Possiable savings 2
  • Potential costs savings of their electric plan 1

Customers don't like

  • Customer service19
  • False promises and run-around8
  • Variable price scam7
  • Given the runaround5
  • Their customer service4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel