PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sweetwater and American Musical Supply as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Musical Supply

American Musical Supply

Has Verified Representatives
3.2
Sweetwater
American Musical Supply

Sweetwater and American Musical Supply Overview

Total reviews
4
96
Company responses
0
72
Issues resolved
0
0

Sweetwater and American Musical Supply Consumer Ratings

Rank
10 out of 198 in Music stores category
6 out of 198 in Music stores category
Product or Service Quality
9 in category
13 in category
Diversity of Products or Services
19 in category
15 in category
Delivery Service
10 in category
8 in category
Website
20 in category
13 in category

Sweetwater and American Musical Supply Rating Details

Product or Service Quality
3 (3 reviews)
2.6 (35 reviews)
Reviewer's quote

...Unhappy with Amazons service totally..

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...Now I have to look for a different site with half the money I had to look for the same product, and buy it. Wow..

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Diversity of Products or Services
2.3 (3 reviews)
3 (35 reviews)
Reviewer's quote

I've bought a lot of gear from Sweetwater, over the years. But as of today, I got rid of my Sweetwater card. Because, of your rude sells engineer, that cost you over a thousand dollars in sells today. Whose name is Jozy Franco. That, I planned on buying today with my Sweetwater card. That I have up...

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...None Factory sealed digital registration product Beware Other products not needing registration Have been just fine. Wrote a glowing review on the buying process Saturday day of purchase. Planned on AMS for my studio build...

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Delivery Service
2.3 (3 reviews)
2.6 (35 reviews)
Reviewer's quote

I bought a set of recording monitors and when I got them I opened the packing box and the speaker box was cut open at the front of the box with a blade, right over the front of the speakers - they replaced the order - then I bought my first every new guitar, martin dsr2, I was so excited but when...

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Ordered a quite expensive bass compressor from AMS because it was listed as in stock and they did 1 day delivery (wanted it to replace another comp I'm not liking, and have a show today I wanted to have the new compressor for). I emailed customer service yesterday to make sure nothing was holding...

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Website
2.3 (3 reviews)
3 (39 reviews)
Reviewer's quote

No items

...Contacted them a couple more times and they assured me top percussion experts assemble their website and everything is 100% correct. YEAH RIGHT! They have no reps who know anything about drums. NEVER corrected blatant mistakes...

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Sweetwater and American Musical Supply Pros and Cons

Pros
  • Good price and some good discounts
  • Payment plan
  • Website
  • Promise - but hollow
Cons
  • Very unprofessional
  • Rudeness of sells staff
  • Jozy franco
  • Customer service
  • Communication
  • Refund process

Sweetwater and American Musical Supply Most Positive Reviews

Top rated reviews
5

Got overcharged by Amazon. Got some of the money refunded. Havent yet received the rest and dont think I ever will....

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5

On Friday I ordered my pioneer ddj sx2 from AMS I was a little iffy because of the reviews but u know how humans can be...

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No votes
5

Great service for the past 5 years .what am i gonna do about it?keep doing bussiness with them.people complane about...

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Sweetwater and American Musical Supply Most Critical Reviews

Lowest rated reviews
1

I bought a set of recording monitors and when I got them I opened the packing box and the speaker box was cut open at...

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1

I purchased a pair of JBL SRX835p for our church service on Sundays. Unfortunately, they went bad within the first 24 h...

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1.8

I've bought a lot of gear from Sweetwater, over the years. But as of today, I got rid of my Sweetwater card. Because,...

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1

BEWARE! American Musical Supply ships used and defective items but declared "brandnew", so if you get this items and do...

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Sweetwater and American Musical Supply Latest Reviews

Recent published reviews
No votes

Sweetwater is generally a very good company. Their quick shipping and personal communication are excellent ; any issues...

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No votes

The other day I called in to order a guitar and case. The salesman I talked to was friendly and helpful. Later I receive...

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No votes
3

I'm waiting for 20 days and nothing of one of the items I bought, I have scheduled recordings and do not know what to...

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Sweetwater and American Musical Supply Products and Services

Most reviewed product and services
No votes
  • American Musical Supply Customer Care (10 reviews)
  • American Musical Supply Shipping Service (9 reviews)
  • American Musical Supply Musical Instrument (2 reviews)