Musicians Friend vs American Musical Supply
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Musicians Friend and American Musical Supply as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Musicians Friend and American Musical Supply Overview
Total reviews | 150 | 116 |
Company responses | 0 | 79 |
Issues resolved | 3 | 0 |
Musicians Friend and American Musical Supply Consumer Ratings
Musicians Friend and American Musical Supply Rating Details
Musicians Friend and American Musical Supply Pros and Cons
- Product
- To be able to an extend resolve the issues at hand
- Sales promotions
- Payment plan
- Website
- Promise - but hollow
- Customer service
- Lack of obvious organisation and communication between depts
- Customer service - rude
- Customer service
- Communication
- Refund process
Musicians Friend and American Musical Supply Most Positive Reviews
I unfortunately had to return a base, and that is because it did not work for me as a left-handed, bass player, and...
Your employee Dan ext 6235 was amazing. He worked diligently to get me a great deal on a martin D-28e. Fantastic sales...
This was suppose to be a slightly use guitar with pic marks...i live in Canada so I have to pay a additional 67$ to get...
On Friday I ordered my pioneer ddj sx2 from AMS I was a little iffy because of the reviews but u know how humans can be...
Musicians Friend and American Musical Supply Most Critical Reviews
I'm just not sure how a company like this stays in business. They cannot get anything right. Every shipment is wrong or...
I ordered an Ibanez RG8 8 string guitar from the site since late December as a Christmas gift for my boyfriend. I had...
MF prices are no longer competitive, nor do they make up for anything with knowledge or customer service. I placed an or...
I purchased a pair of JBL SRX835p for our church service on Sundays. Unfortunately, they went bad within the first 24 h...
Musicians Friend and American Musical Supply Latest Reviews
This place won't even do an exchange for a messed up item they sent me. They don't look over the instruments whatsoever...
Extremely dissatisfied with this company on an order. Rebuilding my Strat with a Fishman fluence HSS pickup set up and r...
I attempted a return with Benny over the phone. He was laughably horrible and extremely unprofessional. I was sent the...
Unfortunately im forced to file a lawsuit against you for saying no credit check.When you did actually run my credit whi...
How would you compare Musicians Friend vs American Musical Supply?
I have shopped at MF for years. This week I called them to match a price on a guitar at AMS.
The difference was $75. They agreed to do it, no problem but since I had just been approved for an MF Platinum Card and I didn't have the number on me they wouldn't put the order through. I found out the next day that the salesperson could have looked it up on the Synchrony system. Anyway, when I called today with my card number, AMS had raised it''s price and now MF won't match it.
None of the salespeople I spoke to over a two-day period left any notes on my account indicating the agreed-to price match. So they said that there is nothing they can do. I'll probably end up going with AMS since they have an 8 payment, no interest plan and free 2 day shipping.
The only thing I don't like is that I have to pay a $14.95 service fee to set up the 8 payment plan, but at least I know I won't get charged interest and I'll have the guitar sooner. MF has gone downhill.