American Musical Supply vs Musicians Friend

• Payment plan
• Website
• Promise - but hollow

• Product
• To be able to an extend resolve the issues at hand
• Sales promotions

• Customer service
• Communication
• Refund process

• Customer service
• Lack of obvious organisation and communication between depts
• Paying for product not available when on back order

On Friday I ordered my pioneer ddj sx2 from AMS I was a little iffy because of the reviews but u know how humans can be...

This was suppose to be a slightly use guitar with pic marks...i live in Canada so I have to pay a additional 67$ to get...

Great service for the past 5 years .what am i gonna do about it?keep doing bussiness with them.people complane about...

I have no complaints about customer service or your products. My complaint is I hate having to pay taxes. Us old...

I purchased a pair of JBL SRX835p for our church service on Sundays. Unfortunately, they went bad within the first 24 h...

Selling Used Gear as New
20 guitars I purchased in the past 6onths were returned because they were not new as advertised

BEWARE! American Musical Supply ships used and defective items but declared "brandnew", so if you get this items and do...

I was going to buy Aulos 709B and 703B, and the lowest price was http://rhythmband.com/, but the rhthmband.com has had a...

Oh its a great story, well first of all, I do all of my music equipment through AMS (well USED to) they called me after...

So I was excited to see you guys had something in stock that most didnt. Ordered it this morning overnight for a...

I purchased a Fender Pugilist Distortion from AMS on 6/28/2020. The box was defective - the battery got extremely hot an...

Ordered items 8/28/20. Ordered online and transaction completed with an order # generated by MF. 9/12/20, order listed...

• American Musical Supply Customer Care (11 reviews)
• American Musical Supply Shipping Service (9 reviews)
• American Musical Supply Musical Instrument (2 reviews)

• Musicians Friend Customer Care (13 reviews)
• Musicians Friend Shipping Service (8 reviews)
• Musicians Friend Website (2 reviews)