American Musical Supply vs Musicians Friend
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Musical Supply and Musicians Friend as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
American Musical Supply and Musicians Friend Overview
Musicians Friend was first mentioned on PissedConsumer on Feb 4, 2008 and since then this brand received 109 reviews. It is 25 reviews more than American Musical Supply received since Mar 17, 2009.
American Musical Supply and Musicians Friend Consumer Ratings
According to consumer ratings and reviews, American Musical Supply ranks 13 points higher in the Music stores category than Musicians Friend. People gave American Musical Supply 1.9 stars for Customer service criterion in Music stores category and it is 27 points higher than the worst rated brand in this category. At the same time, Musicians Friend was rated 1.3 stars for Customer service criterion in this category and it is 25 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that American Musical Supply has a higher rating than Musicians Friend. Regarding Price Affordability criterion, consumers gave American Musical Supply 3.3 stars and it is 75% greater than other in category. Musicians Friend however was rated 2.5 stars and it is 60% greater than other in category.
American Musical Supply and Musicians Friend Rating Details
American Musical Supply and Musicians Friend Pros and Cons
- Payment plan
- Website
- This was first time ordering from ams
- To be able to an extend resolve the issues at hand
- Sales promotions
- Product selection and website
- Customer service
- Refund process
- Communication
- Customer service
- Lack of obvious organisation and communication between depts
- Paying for product not available when on back order
American Musical Supply and Musicians Friend Most Positive Reviews
American Musical Supply and Musicians Friend Most Critical Reviews
American Musical Supply and Musicians Friend Latest Reviews
American Musical Supply and Musicians Friend Products and Services
- American Musical Supply Customer Care (9 reviews)
- American Musical Supply Shipping Service (8 reviews)
- American Musical Supply Musical Instrument Leasing (1 review)
- Musicians Friend Customer Care (11 reviews)
- Musicians Friend Shipping Service (8 reviews)
How would you compare American Musical Supply vs Musicians Friend?
I have shopped at MF for years. This week I called them to match a price on a guitar at AMS.
The difference was $75. They agreed to do it, no problem but since I had just been approved for an MF Platinum Card and I didn't have the number on me they wouldn't put the order through. I found out the next day that the salesperson could have looked it up on the Synchrony system. Anyway, when I called today with my card number, AMS had raised it''s price and now MF won't match it.
None of the salespeople I spoke to over a two-day period left any notes on my account indicating the agreed-to price match. So they said that there is nothing they can do. I'll probably end up going with AMS since they have an 8 payment, no interest plan and free 2 day shipping.
The only thing I don't like is that I have to pay a $14.95 service fee to set up the 8 payment plan, but at least I know I won't get charged interest and I'll have the guitar sooner. MF has gone downhill.