American Musical Supply vs Musicians Friend
Start a new comparison
i
American Musical Supply
Has verified representatives
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
- 0 ISSUES RESOLVED
- 55 COMPANY RESPONSES
- 79 TOTAL REVIEWS
Rank
6 out of 238
in Music stores category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS61
-
SUCCESSFUL59%
-
AVG CALL DURATION05:17
-
ISSUES RESOLVED13%
Top Products and Services
Musicians Friend
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
- 3 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 105 TOTAL REVIEWS
Rank
14 out of 238
in Music stores category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS4
-
SUCCESSFUL50%
-
AVG CALL DURATION00:09
-
ISSUES RESOLVED0%
Top Products and Services
Add company to comparison
Top Rated American Musical Supply Reviews
Show more
American Musical Supply - Breach of " Extended 2 Year Warranty " on legit claim
What Happen? I purchased 2 Mackie Thump Boosted BST 15" Main Speakers for DJ Equipment. in April 27th 2018
after 55 days i notice the upper tweeter not...
after 55 days i notice the upper tweeter not...
American Musical Supply - Did not get my speakers and subwoofers
In January I ordered 2 speakers 2 subwoofers and a bass amp also a mixer I didn’t get this items I called American music supply but they would just...
American Musical Supply - Website information a mess, reps know nothing
I liked their prices and payment plans. Hit a wall when I tried to order drum heads. Listings were totally wrong and confusing. Called sales rep and h...
American Musical Supply - Order experience
I was told my guitar would arrive this Saturday. I received confirmation. Then this afternoon I go to my account and see that it is placed on...
American Musical Supply - Didn't ship then backordered.
Didn't ship the day it was supposed to. Customer service could not tell me why but told me I could not cancel it. Then it became flagged as...
American Musical Supply - Great Company
I have used this company 4 times over the last 10 years for music equipment needed for my business. Never have had any problems at all. We highly...
American Musical Supply - Not updating correct amount due on accounts
Because of my debit card attempt to being hacked, got a new one from my bank. Totally forgot to call american musical supply with the new one and...
American Musical Supply - Worst experience ever
I ordered the 2018 Gibson SG standard. When it arrived I noticed it wasn’t packed with any protection (bubble wrap, styrofoam, peanuts). When I open...
Top Rated Musicians Friend Reviews
Show more
Musicians Friend - Don't buy a use item from them
This was suppose to be a slightly use guitar with pic marks...i live in Canada so I have to pay a additional 67$ to get the guitar from the Canadian...
Musicians Friend - No Information !!!!!
I ordered the Alesis Strike Pro drum kit for 2,299.00 on 7/14/19...on a Sunday, after applying for THEIR credit card...which I was approved immediatel...
Musicians Friend - PA system order and delivery were a nightmare!
Ordered a PA that was “back ordered”. MF finally said the ordered was shipped weeks later. They used ABF Freight (another disasterpus company) who...
Musicians Friend - Terrible use of customer reviews
MF pads customer reviews with old outdated reviews. I look for reliable reviews and find many of them are more than 10 years old. I found the same 12...
Musicians Friend - INEXPERIENCED AND RUDE CUSTOMER SERVICE
Called to order a DiMarzio guitar bridge pickup including ALL mounting hardware. Sales rep Tasha stated she thought it would come with everything...
Musicians Friend - Charged sales tax after checkout
Ordered a pedal, went through checkout, paid with paypal and when I checked my bank account turns out Musician's Friend charged me sales tax after the...
Musicians Friend - Do yourself a favor and purchase your products elsewhere
Rubbish online music store who could care less about addressing the customers needs and concerns. Ordered a Midi controller and was informed that is...
Musicians Friend - Recaptcha login has caused me to go elsewhere
Since they started using recaptcha for login verification, the site is a pain. So irritating that one cannot login in like we do with thousands of oth...
See also:
Companies are selected automatically by the algorithm.
How would you compare American Musical Supply vs Musicians Friend?
I have shopped at MF for years. This week I called them to match a price on a guitar at AMS.
The difference was $75. They agreed to do it, no problem but since I had just been approved for an MF Platinum Card and I didn't have the number on me they wouldn't put the order through. I found out the next day that the salesperson could have looked it up on the Synchrony system. Anyway, when I called today with my card number, AMS had raised it''s price and now MF won't match it.
None of the salespeople I spoke to over a two-day period left any notes on my account indicating the agreed-to price match. So they said that there is nothing they can do. I'll probably end up going with AMS since they have an 8 payment, no interest plan and free 2 day shipping.
The only thing I don't like is that I have to pay a $14.95 service fee to set up the 8 payment plan, but at least I know I won't get charged interest and I'll have the guitar sooner. MF has gone downhill.